Excellent service, i ordered my item on line to be delivered to my home address in Scotland. When i received my email confirmation I noticed it was ready for collection the next day at Windsor, I ob... See more
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Review summary
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Reviews shaping this summary
Brilliant company, fast delivery, perfectly packed item at a great price, couldn’t ask for more! I have to admit I was hesitant as I hadn’t heard of them before and the price was so much less than el... See more
I’d never heard of Ask Direct, but came across the company when searching for price comparisons online. We had found a tv in Curry’s who claim to price match, and Ask Direct were advertising the price... See more
I originally bought headphones through Amazon and DPD messed up the delivery and returned them...i spoke with Pritti at the customer service line and she was super helpful. I bought another pair, she... See more
Company details
Written by the company
We’re a family-run business with an experienced, friendly team of staff who have been with us for many years. In the twelve years we’ve been trading, we’ve helped many people to pick the right product, from a new TV or cinema to the perfect camera or camcorder for capturing those special moments. We’re not simply an online retailer – we also operate four Sony Centres as well as a multi-brand store. Visiting us will give you the chance to try out and compare products, and our knowledgeable team is always on hand if you need help or advice. We pride ourselves on providing excellent customer service both before and after a sale, so if you have any queries about our services or products please just Ask!
Contact info
31 Palace Gardens, EN2 6SN, Enfield, United Kingdom
- 02073078321
- sales@askdirect.co.uk
- www.askdirect.co.uk
4.7
Excellent
1K reviews
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Hasn’t replied to negative reviews
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Very pleased.
First time I have used this company, was a little unsure at first but read other peoples reviews. All seemed okay so placed an order, item was received within a couple of days and exactly as described. Very pleased.
1 November 2024
Amazing Customer Service
I recently purchased a premium Samsung sound system from AskDirect, and while I initially received two faulty units, the third one worked perfectly. Despite the frustrating experience, Priti's exceptional support made a huge difference. She arranged the returns quickly and even responded to my emails over the weekend, showing incredible dedication. Thanks to her, I ultimately became a satisfied customer. I highly recommend them for their excellent customer service, which is becoming something quite rare these days.
18 October 2024
Excellent service and a bargain
Excellent service and a bargain. Delivered within 2 days and the extended warranty was welcomed. Would buy again from AskDirect.
27 October 2024
Absolutely fantastic 5* all the way.
This is the first time I’ve used ask direct and they’re very impressive. I bought an open box Sony soundbar which arrived next day (unbelievably) and was in perfect condition too. Excellent, quick email support too. I rate Ask Direct 5* all the way and will be buying again. Very impressed!
30 October 2024
Unprompted review
Very competitive pricing and even beat…
Very competitive pricing and even beat the cheapest online with the extra Samsung promotion added on.
Very helpful and polite customer service
Delivery didn’t. One in the 2-3 days as specified bit only because they said they were extremely busy, only took one extra day. I will definitely buy from them again
Thank you
24 October 2024
Bought Sony earphones
Bought Sony earphones , best price I could find around, at least £30 cheaper , also very quick delivery , will definitely be ordering from this company again in the future
19 October 2024
Prompt responses
Prompt responses, excellent information & great service. A pleasure. Thank you.
17 October 2024
Sorted!
Had a bit of a problem with a camera I purchased but all's well that ends well and no complaints.
16 October 2024
Unprompted review
Sony WH-1000XM5 Headphones
Sony WH-1000XM5 Wireless Noise Cancelling Headphones arrived safe & well all as advertised. Good communication. Very happy with services thanks.
6 October 2024
Quick Delivery. No hassle whatsoever.
I ordered a Sony Neckband online using Paypal. The delivery offered was 2 to 3 working days as I recall. Ordered Friday, delivered Saturday early afternoon. Perfect.
24 September 2024
Great Service
Had a problem with a TV connection. Staff went out of their way to help, and a solution was found quickly and cheaply!
17 September 2024
Unprompted review
Brilliant all round.
Brilliant all round.
Good price on an "out of box" Sony soundbar, really a brand new product in original packaging with original manufacturers warranty.
Delivery by UPS within 2 days.
What can be better?
11 September 2024
Brilliant product
Brilliant product, fast delivery, packaged well. Fantastic value! Highly recommend.
1 September 2024
Great out-of-box brand new product, great service…
Great out-of-box brand new product from a quality brand, very good price, delivered in less than 2 days
8 September 2024
Quick and helpful response
A faulty radio was replaced under guarantee without any bother.
22 August 2024
Very happy.Good website
Very happy.Good website, good Communication, fast delivery, very happy with the products and service
10 August 2024
Excellent site
Excellent experience all round . Fast delivery, best price going. Customer service excellent
1 August 2024
Great service.
The chap who delivered, set up and instructed me on the use of the new TV was helpful, polite and a credit to the business.
You could do a lot worse!
6 August 2024
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