Very fast and seamless experience with AskDirect I had. Ordered my TV, arrived in less than 2 working days, very professional delivery made, been called in advance by the courier. They have very good... See more
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We’re a family-run business with an experienced, friendly team of staff who have been with us for many years. In the twelve years we’ve been trading, we’ve helped many people to pick the right product, from a new TV or cinema to the perfect camera or camcorder for capturing those special moments. We’re not simply an online retailer – we also operate four Sony Centres as well as a multi-brand store. Visiting us will give you the chance to try out and compare products, and our knowledgeable team is always on hand if you need help or advice. We pride ourselves on providing excellent customer service both before and after a sale, so if you have any queries about our services or products please just Ask!
Contact info
31 Palace Gardens, EN2 6SN, Enfield, United Kingdom
- 02073078321
- sales@askdirect.co.uk
- www.askdirect.co.uk
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Good product good service
Very good service.
I got those sony link buds for my…
I got those sony link buds for my tinnitus masking and the work perfectly they are very comfortable to wear. The price was great to .I checked amazon they were way more money than ask thanks guys
Great Service
Ordered an “open box” soundbar at 3pm on Monday, delivered before Noon on Tuesday. Very well packed, in original box and in “as new” condition. Very happy - great service, great product and great price!
Very efficient service and good price…
Very efficient service and good price for product. Thank you. Would recommend this company.
Good product price and very swift…
Good product price and very swift posting - will def use ASK again
Fantastic customer service
Fantastic customer service. Delivered next day. Communication excellent. Wish all retailers were as efficient.
Super service and good price on the…
Super service and good price on the equipment I purchased. Delivered in 2 days no charge.
Sony MDR-EX650AP In-Ear Headphone
I made an on line purchase & was really pleased with the prompt turn around of the order & the delivery by Royal Mail. The purchase was extremely well packed so the contents was received in top condition. I would recommend 100% The Sony earphones are excellent product.
Easy to use and easy to track my…
Easy to use and easy to track my package and their team were great in updating me when my package got misorted by a delivery company.
Good business
Fast delivery, proactive with helping initiate warranty, high quality discounted soundbar .
Excellent service and fast delivery
Easy to order from the website (Sony Walkman DMP) and the price was a bit lower than the Sony Centre price. Despatched the next working day and delivered the following day in perfect condition. Well packaged and both Ask and the courier kept me up to date with progress. Recommended.
Really quick delivery in time for…
Really quick delivery in time for Christmas-thank you. Earbuds are excellent quality and were a fantastic price.
Great company and I would certainly recommend them
Order arrived on time and everything was in excellent condition. Great company and I will be using them again.
Open Box Soundbar
Bought an open box Sony soundbar for £120 less than RRP.
Delivery was very quick and when it came it was as good as brand new with the same 3 year warranty.
Will definitely look to use this shop again in the future.
My second purchase from AskDirect and…
My second purchase from AskDirect and they are my one stop shop for anything electrical. Amazing service, super fast response to emails, very fast postage and all round excellent. This should be anyone’s one stop shop! I rate AskDirect 5*.
Product was good
Product was good.
Was delivered on time without any problems.
Any queries were answered efficiently by email.
Good experience
Good all round
Delivered exactly as requested. Product in excellent condition. Customer services responded quickly when In had a question
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