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AskDirect Reviews 

1,108
•
TrustScore 4.5 out of 5

4.7

Photo Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive pricing, noting that products are significantly cheaper than elsewhere while maintaining excellent quality. People are also thrilled with the exceptionally fast delivery service, with many packages arriving even sooner than originally stated. Consumers find the online ordering system very straightforward, and support teams are often described as helpful and professional. However, some people mentioned experiencing frustrating delivery delays, with orders getting stuck in transit or not arriving on schedule. A few consumers also noted receiving incorrect products or facing situations where packages failed to arrive altogether without clear updates.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting that goods generally arrive quickly... See more

Price

Clients share positive opinions on price, highlighting very competitive costs and great value for money... See more

Product

Customers consistently note positive experiences with product, highlighting great prices and quick delivery... See more

Order

Customers had positive experiences with order, highlighting seamless processes and quick delivery times. Many... See more

Service

Reviewers consistently report positive feedback about service, highlighting an exemplar experience with low... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very fast and seamless experience with AskDirect I had. Ordered my TV, arrived in less than 2 working days, very professional delivery made, been called in advance by the courier. They have very good... See more

Rated 5 out of 5 stars

Excellent service, i ordered my item on line to be delivered to my home address in Scotland. When i received my email confirmation I noticed it was ready for collection the next day at Windsor, I ob... See more

Rated 5 out of 5 stars

Brilliant company, fast delivery, perfectly packed item at a great price, couldn’t ask for more! I have to admit I was hesitant as I hadn’t heard of them before and the price was so much less than el... See more

Rated 5 out of 5 stars

I’d never heard of Ask Direct, but came across the company when searching for price comparisons online. We had found a tv in Curry’s who claim to price match, and Ask Direct were advertising the price... See more

Company details

  1. Photo Shop
  2. Computer Store
  3. Hi-fi shop
  4. TV store

Written by the company

We’re a family-run business with an experienced, friendly team of staff who have been with us for many years. In the twelve years we’ve been trading, we’ve helped many people to pick the right product, from a new TV or cinema to the perfect camera or camcorder for capturing those special moments. We’re not simply an online retailer – we also operate four Sony Centres as well as a multi-brand store. Visiting us will give you the chance to try out and compare products, and our knowledgeable team is always on hand if you need help or advice. We pride ourselves on providing excellent customer service both before and after a sale, so if you have any queries about our services or products please just Ask!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(1,108)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

Great little hoover

Ordering was easy. I was kept updated with my delivery details.
The hoover is perfect for my daughter, she's very happy with it. Great little hoover.

7 August 2025

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