Absolutely outstanding service from Artificial Grass Direct. I placed 2 large orders for composite fencing and accessories on Sunday 06th September. Wanting to finish the project on the weekend of... See more
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Review summary
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What a service, if I could leave 10 stars I would, ordered my grass on Tuesday late afternoon order sent Wednesday delivered by Thursday. Absolutely fantastic got updates along the way from Colin to... See more
First class company to deal with, stress free, no pressure selling! I saw what I wanted on the website, typed in my measurements and got a great price with 10% off, ordered it, within 24hrs Angela co... See more
Company replied
Good value artificial grass for the money paid. Great customer service kept updated from buying until delivery. Excellent delivery charge for the journey made. Packaged very well and protected. I hav... See more
Company replied
Company details
About Artificial Grass Direct
Written by the company
Artificial Grass Direct, is the UK’s leading supplier of premium artificial grass at unbeatable trade prices. With over a decade of experience, we specialise in helping homeowners, landscapers, and businesses transform outdoor spaces with realistic, low-maintenance synthetic turf.
We stock a wide range of artificial grass products to suit every project and budget – from lush garden lawns and pet-friendly grass to hard wearing commercial installations. All our products are backed by industry-leading warranties and fast, nationwide delivery.
At Artificial Grass Direct, customer satisfaction is our top priority. Our expert team is on hand to provide honest advice, product recommendations, and support every step of the way. Whether you’re refreshing your garden or undertaking a full landscape redesign, we’re here to help make it easy and affordable.
Visit us at www.artificialgrassdirect.co.uk or call 01772 629654Contact info
United Kingdom
- www.artificialgrassdirect.co.uk
4.7
Excellent
164 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically replies within 24 hours
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Great grass
Great grass, nice and thick and description is perfect. Quick and easy from ordering to delivery. Great communication and team happy to support and help with anything. Really fast delivery, great product.
1 April 2026
Reply from Artificial Grass Direct
Thanks for the great review. It means alot to us as a business the time you have taken. Regards The AGD Team
Competitive pricing
Competitive pricing. Quick service and delivery. Regular delivery updates.
Thank you Artificial Grass Direct
31 March 2026
Reply from Artificial Grass Direct
Thanks for the great review. It means alot to us as a business the time you have taken. Regards The AGD Team
Reply from Artificial Grass Direct
Thanks for the great review. It means alot to us as a business the time you have taken. Regards The AGD Team
Very quick delivery
Very quick delivery, seems to be a quality product easy to lay and looks great,
30 March 2026
Reply from Artificial Grass Direct
Thanks for the great review. It means alot to us as a business the time you have taken. Regards The AGD Team
Really grateful to the team for their…
Really grateful to the team for their help!!
Thank you!!
12 March 2026
Reply from Artificial Grass Direct
Thanks for the great review. It means alot to us as a business the time you have taken. Regards The AGD Team
Angela ( and the team) went out of her…
Angela ( and the team) went out of her way to help me get the grass I needed quite urgently... She was a delight to deal with....
She also recommended me to a brilliant fitter who again went out of his way to get the job done quickly...
Absolutely thrilled with the service thank you sooo much... Hilary Yates. 🌟
27 March 2026
Reply from Artificial Grass Direct
Thanks for the great review. It means alot to us as a business the time you have taken. Regards The AGD Team
Reply from Artificial Grass Direct
Thanks for the great review. It means alot to us as a business the time you have taken. Regards The AGD Team
Exceptional service
We had tried to give a local company the order but had been let down. We were amazed at the service you gave us and your prices are very competitive. We would be happy to use you again and would recommend you without hesitation.
31 March 2026
Reply from Artificial Grass Direct
Thanks for the great review. It means alot to us as a business the time you have taken. Regards The AGD Team
Speed and notification
Delivery was timely and time of delivery and notification was excellent. Would order from them again. A shame that I could not order grass from you but needed to match what I have down currently.
26 March 2026
Reply from Artificial Grass Direct
Thanks for the great review. It means alot to us as a business the time you have taken. Regards The AGD Team
Fantastic product and delivered when…
Fantastic product and delivered when they said they would.
25 March 2026
Reply from Artificial Grass Direct
Thanks for the great review. It means alot to us as a business the time you have taken. Regards The AGD Team
Reply from Artificial Grass Direct
Thanks for the great review. It means alot to us as a business the time you have taken. Regards The AGD Team
Ordered the Essex
Ordered the Essex. Great delivery communication, lovely grass, so far very pleased.
13 March 2026
Reply from Artificial Grass Direct
Thanks for the great review. It means alot to us as a business the time you have taken. Regards The AGD Team
What brilliant service ordered and…
What a brilliant service ordered and delivered the next day, you can’t beat that.
Has transformed my terrace garden with an immediate infusion of colour. Will require more at a later date and will definitely be ordering from you. Thanks
11 March 2026
Reply from Artificial Grass Direct
Thanks for the great review. It means alot to us as a business the time you have taken. Regards The AGD Team
Fabulous service
Can’t thank this company enough we ordered grass at 3pm on a Wednesday afternoon and it was delivered to our door at 9am on Thursday morning Customer support and help was 100% the grass looks just what we need will definitely be recommending You
Thank you
25 March 2026
Unprompted review
Reply from Artificial Grass Direct
Thanks for the great review. It means alot to us as a business the time you have taken. Regards The AGD Team
Great experience, as you'd expect from a good company
Great product, great company, great price.
26 February 2026
Reply from Artificial Grass Direct
Thanks for the great review. It means alot to us as a business the time you have taken. Regards The AGD Team
Very easy to order goods turned up 3…
Very easy to order goods turned up 3 days later excellent service product as described thank you
11 March 2026
Reply from Artificial Grass Direct
Thanks for the great review. It means alot to us as a business the time you have taken. Regards The AGD Team
I have used your company numerous times…
I have used your company numerous times because the grass is really good trade quality and deliveries are timely and fit in with my logistics. Ordering is really easy and the website serves my purpose for easy transactions. When you run a business every order has to be quick and easy and products need to be to a high specification. This is certainly what this company offers on all aspects.
12 March 2026
Reply from Artificial Grass Direct
Thanks so much for the review. Much appreciated.
God experience…
I purchased some external cladding from them and have found it to be excellent quality. I think it was much cheaper than other sites but appears to be very well made. Delivery was very quick and the communication from the company was also excellent.
12 March 2026
Reply from Artificial Grass Direct
Thanks so much for the review. Much appreciated.
Reply from Artificial Grass Direct
Thanks so much for the review. Much appreciated.
Reply from Artificial Grass Direct
Thanks so much for the review. Much appreciated.
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