I've used Arnold Clark in Aberdeen City on several occasions. Ideally located for an easy transfer to /from the railway station. They offer great friendly service including a free lift to/from Aberde... See more
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Review summary
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Extremely pleasant staff, explained everything very clearly, walked round van and again explained important facts about it before I drove off. Excellent almost new Mercedes Sprinter van. Highly recomm... See more
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I appreciated that A) excess waiver purchased in advance truly meant no payment on site; B) the car was exactly the brand and make we had agreed in advance with very limited mileage, almost brand new... See more
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First time hiring a car and i will definitely be returning, the service from Gary when we picked up the car to returning it with Marion was first class. The car we received was immaculate and a joy to... See more
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Company details
Written by the company
Hassle-free car and van hire in over 35 cities and airports throughout Scotland and England. Check our website for exclusive offers and more services.
Arnold Clark Car & Van Rental
Written by the company
- About us
- Arnold Clark Car & Van Rental is part of the Arnold Clark Group – Europe’s largest independent car retailer. Established in 1963 with just 12 cars, we now have 37 branches across the UK and a nationwide fleet of over 55,000 vehicles. We provide expert vehicle hire and unique rental solutions to customers all over the world.
- We care
- At Arnold Clark Car & Van Rental, your opinion matters to us and we always welcome your feedback. We’re continuously seeking new ways to improve the way we do business and your feedback can help us do that. Tell us what you think of our service on Trustpilot; what you loved and what we could do better.
- Car and van hire
- With 37 rental branches across the UK, including all major airports, our unrivalled range of vehicles includes cars, vans, people carriers, automatics and 4x4s. All of our rental vehicles are under a year old and our competitive prices come with comprehensive insurance as standard.
- One-way hire
- Simply looking for a vehicle to get you from A to B? We offer one-way vehicle hire to and from any of our branches. This flexible approach to rental is perfect for those moving house or just using a different transport solution to get home.
- Corporate rental
- Our corporate rental clients range from Premier League football teams to Hollywood film studios. With competitive rates and tailored fleet solutions, we offer bespoke business packages that cater to all rental requirements.
- Dual control hire
- From only £18 per hour, our dual control hire is the perfect way to get more driving experience. The cars come with two sets of controls, allowing for an experienced driver to keep learners safe on the roads.
Contact info
Kerse Road, FK7 7RU, Stirling, United Kingdom
- 0141 849 7170
- rental.reservations@arnoldclark.com
- www.arnoldclarkrental.com
4.9
Excellent
33K reviews
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Professional,informed staff no pressure…
Professional,informed staff no pressure sales which makes the whole experience pleasant
7 August 2026
Reply from Arnold Clark Car & Van Rental
Hello Graham,
Thank you for your wonderful feedback! We're delighted to hear that you found our team professional and knowledgeable. Providing a relaxed, no-pressure experience is very important to us, so it's great to know this helped make your experience both pleasant and enjoyable. We appreciate your kind words and look forward to helping you again in the future.
Laura
Arnold Clark Car & Van Rental
Always a brilliant service great lads…
Always a brilliant service great lads at the pitsmoor branch deserve a pay rise
5 August 2026
Reply from Arnold Clark Car & Van Rental
Hello,
Thank you for your fantastic review!
We're delighted to hear that you've consistently received brilliant service from our team at the Pitsmoor branch. Your kind words about the team mean a great deal, and we're sure they'll be pleased to hear how much their hard work and dedication are appreciated.
Thank you for your continued support and for taking the time to share your feedback. We look forward to welcoming you back again soon for another great rental experience!
Laura
Arnold Clark Car & Van Rental
Great value
Great value. Easy booking system. Staff were very cheerful and helpful and couldn’t do enough to make things go smoothly. Would definitely recommend.
1 August 2026
Reply from Arnold Clark Car & Van Rental
Hello Barry,
Thank you for your wonderful review!
We're delighted to hear that you found our booking system easy to use and that our team helped make the whole experience smooth and stress-free. Providing great value alongside friendly, helpful service is something we strive for every day, so it's fantastic to know we delivered on that for you.
Your recommendation means a lot to us, and we'll be sure to share your kind comments with the team. Thank you for choosing us, and we look forward to welcoming you back again soon!
Laura
Arnold Clark Car & Van Rental
Easy vehicle rental from a reliable company.
Easy booking, easy pickup and drop off and very helpful and informative staff.
The big vans are easy to drive, even if you are not used to large vehicles because they have a plethora of useful safety features.
5 August 2026
Reply from Arnold Clark Car & Van Rental
Hello Paul,
Thank you for your fantastic review!
We're delighted to hear that you found the entire process easy, from booking through to pickup and drop-off. It's great to know that our team was helpful and informative, helping to make your rental experience straightforward and stress-free.
We're also pleased that you found our larger vans comfortable and easy to drive. The safety features fitted to our vehicles are designed to give drivers extra confidence on the road, especially if they're not used to driving larger vehicles.
We really appreciate your feedback and look forward to helping you with your next rental.
Laura
Arnold Clark Car & Van Rental
The sales people are always pleasant…
The sales people are always pleasant and efficient. The cars are clean, and well explained. The shuttle drivers always pleasant. I have been renting cars from Arnold. C lack for many years and shall continue to do so.
2 August 2026
Reply from Arnold Clark Car & Van Rental
Hello Diana,
Thank you for your wonderful review and for your continued loyalty over the years.
We're delighted to hear that our team consistently provides pleasant and efficient service, and that you've been pleased with the cleanliness of our vehicles and the explanations provided at collection. It's also fantastic to know that our shuttle drivers have helped make your experience even more enjoyable.
Your long-standing support means a great deal to us, and we're honoured that you've chosen to rent with Arnold Clark for so many years. We truly appreciate your kind words and look forward to continuing to provide you with excellent service for many more rentals to come.
Laura
Arnold Clark Car & Van Rental
Reply from Arnold Clark Car & Van Rental
Hello Douglas,
Thank you for your fantastic review!
We're delighted to hear that you received great service and excellent value, and that the rental process was so easy from start to finish. Making things simple and hassle-free for our customers is always our goal.
We really appreciate your feedback and thank you for choosing us. We look forward to welcoming you back again soon for another smooth rental experience.
Laura
Arnold Clark Car & Van Rental
Reply from Arnold Clark Car & Van Rental
Hello Luca,
Thank you for your great review!
We're delighted to hear that you were pleased with the car, the service, and the assistance you received from our team. Providing reliable vehicles and excellent customer support is at the heart of what we do, so it's wonderful to know we delivered a positive experience for you.
We really appreciate your feedback and look forward to welcoming you back again in the future.
Laura
Arnold Clark Car & Van Rental
Professional services
Professional services, understanding customer needs and reasonable approach
6 August 2026
Reply from Arnold Clark Car & Van Rental
Hi Siraj,
Thank you for your kind review!
We're pleased to hear that you found our service professional, customer-focused, and reasonably tailored to your needs. Understanding what matters most to our customers and providing a helpful, flexible approach is something we strive for every day.
We truly appreciate your feedback and thank you for choosing us. We look forward to assisting you again in the future.
Laura
Arnold Clark Car & Van Rental
Reply from Arnold Clark Car & Van Rental
Hello Huw,
Thank you for your great review!
We're delighted to hear that you found the van booking process easy and hassle-free. It's also wonderful to know that everything was ready for you on arrival and that our team was able to provide helpful service throughout your experience.
We really appreciate your feedback and look forward to helping you again the next time you need a van or vehicle rental.
Laura
Arnold Clark Car & Van Rental
Reception was very welcoming and made…
Reception was very welcoming and made things very easy. Vehicle was great and we had nothing but praise for all to do with the hire.
6 August 2026
Reply from Arnold Clark Car & Van Rental
Hello Mike,
Thank you for your fantastic review!
We're delighted to hear that you received such a warm welcome from our team and that the rental process was made easy from the start. It's also wonderful to know that you were pleased with the vehicle and that your overall experience met your expectations.
Your kind words mean a great deal to us, and we're thrilled that you had nothing but praise for your hire experience. We truly appreciate your feedback and look forward to welcoming you back again in the future.
Laura
Arnold Clark Car & Van Rental
The customer service as Sheffield…
The customer service as Sheffield branch was brilliant. The process of hiring a car was really smooth. Dylan was the person who helped us. Thank you, Dylan.
6 August 2026
Reply from Arnold Clark Car & Van Rental
Hello Anood,
Thank you for your wonderful review!
We're delighted to hear that you had such a positive experience with our Sheffield branch and that the hire process was smooth and straightforward from start to finish.
We'll be sure to pass your kind comments on to Dylan, who will be thrilled to know that his excellent customer service made such a great impression. Providing friendly, efficient service is what we strive for, and it's fantastic to see that reflected in your experience.
Thank you for choosing us, and we look forward to welcoming you back again soon.
Laura
Arnold Clark Car & Van Rental
Well-established, reliable and trusted rental company…
We received a Volvo with automatic transmission, although we had booked a manual car. This was an excellent upgrade and made the journey even more comfortable.
The collection process was simple and quick, with very little paperwork. We had no problems during the rental period, so we cannot comment on how the company handles unexpected issues or complaints.
However, during our 1,200-mile journey, we saw many cars from this company on the road, which gave us the impression that it is a well-established, reliable and trusted rental company.
5 August 2026
Reply from Arnold Clark Car & Van Rental
Hello Joao,
Thank you for taking the time to share such a detailed review.
We're delighted to hear that you enjoyed your upgrade to a Volvo automatic and that it helped make your journey even more comfortable. It's also great to know that the collection process was quick and straightforward, with minimal paperwork, allowing you to get on the road without delay.
We're especially pleased that your 1,200-mile trip was trouble-free and that seeing our vehicles across the country gave you confidence in our reputation and reliability. Providing dependable vehicles and a smooth rental experience is exactly what we strive for.
Thank you for choosing us, and we hope to welcome you back for another enjoyable journey in the future.
Laura
Arnold Clark Car & Van Rental
How you treat customers.
Did not waste holiday time filling out paper work, this was done quickly with a smile.
3 August 2026
Reply from Arnold Clark Car & Van Rental
Hello John,
Thank you for your fantastic review! We're delighted to hear that the paperwork process was quick and efficient, allowing you to spend more time enjoying your holiday.
Our team works hard to make collection as smooth and stress-free as possible, so it's wonderful to know this was delivered with a smile. We really appreciate your feedback and hope to welcome you back again soon for another seamless rental experience.
Laura
Arnold Clark Car & Van Rental
Good quality cars and friendly staff
Good quality cars and friendly staff. I am going to use them again for sure.
6 August 2026
Reply from Arnold Clark Car & Van Rental
Hello Subba,
Thank you for your wonderful review! We're delighted to hear that you were impressed with the quality of our vehicles and the friendliness of our team.
Knowing that you'd choose to use us again is the best compliment we could receive. We truly appreciate your support and look forward to welcoming you back for another great rental experience in the future.
Laura
Arnold Clark Car & Van Rental
Reply from Arnold Clark Car & Van Rental
Hello Joan,
Thank you for your kind review. We're delighted to hear that you found our staff helpful and attentive.
Providing excellent customer service is something we take great pride in, so it's wonderful to know our team made a positive impression on your experience. We truly appreciate your feedback and look forward to welcoming you back again in the future.
Laura
Arnold Clark Car & Van Rental
The Best Car Hire Company Experience …
This company is the best car hire i have experienced in 40 years of travel. It answers questions on the phone, the staff are friendly,helpful and knowledgable and it provides a shuttle service to the train station not just from the airport. I wish there are more branches.
30 July 2026
Reply from Arnold Clark Car & Van Rental
Hello Jane,
Thank you so much for your fantastic review! We’re delighted to hear that we've provided the best car hire experience you've had in 40 years of travel.
It's wonderful to know that our team's friendliness, knowledge, and willingness to help made such a positive impression. We're also pleased that our shuttle service to the train station added extra convenience to your journey.
Your kind words mean a great deal to all of us, and we'll be sure to share your feedback with the team. Thank you for choosing us, and we hope to welcome you back again soon. We also appreciate your suggestion regarding more branches and will pass this on to the wider business.
Safe travels and thank you again for your recommendation!
Laura
Arnold Clark Car & Van Rental
Great staff and experience
Great staff, value for money, reliable clean vehicles and locations.
29 July 2026
Reply from Arnold Clark Car & Van Rental
Hello Nicholas,
Thank you for your wonderful feedback. We're delighted to hear that you found our staff friendly, our vehicles clean and reliable, and our service to be excellent value for money. It's also great to know that our convenient locations added to your positive experience. We truly appreciate your support and look forward to welcoming you back again soon.
Laura
Arnold Clark Car & Van Rental
Our best car rental experience ever!
5 August 2026
Reply from Arnold Clark Car & Van Rental
Hello,
Thank you for such an amazing review! We're absolutely delighted to hear that this was your best car rental experience ever. Providing excellent vehicles and outstanding customer service is what we strive for, so it's wonderful to know we exceeded your expectations. We truly appreciate your support and look forward to welcoming you back for another great experience in the future.
Laura
Arnold Clark Car & Van Rental
Competitive price and excellent service…
Competitive price and excellent service on pick up and return
5 August 2026
Reply from Arnold Clark Car & Van Rental
Hello Derek,
Thank you for your fantastic feedback. We're pleased to hear that you found our prices competitive and that you received excellent service both at vehicle collection and return. Providing a smooth and hassle-free experience from start to finish is what we strive for. We truly appreciate your review and look forward to welcoming you back again soon.
Laura
Arnold Clark Car & Van Rental
Reply from Arnold Clark Car & Van Rental
Hello,
Thank you for your great review! We're delighted to hear that you found our team helpful and that your experience hiring one of our dual control vehicles was a positive one. We appreciate your feedback and are pleased we could support you. We look forward to helping you again in the future.
Laura
Arnold Clark Car & Van Rental
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