Stay away from Fill it ins . Mahjong are is easier than I thought it would be . Dimensions Mahjong is easier than regular Mahjong ( dimensions make it sound harder while it’s easier) . Warning with s... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
As I have said many times, the support from Arkadium is efficent, fast and so informative. They always resolve tech issues, they take into account my suggestions....they are diligent, reliable and the... See more
Company replied
Newman's Hard Crossword puzzles is created daily by Arkadium. I experienced an anomaly when signing on and found a link to customer service. I wrote my event and sent it. Text said they would answe... See more
Company replied
I've been an Arkadium subscriber for a number of years now. The support team at Arkadium is second to none. They respond quickly (although in my case the hemisphere difference means 12 hours) and i... See more
Company replied
Company details
Written by the company
Arkadium is a company that specializes in creating engaging, high-quality casual games. Founded in 2001, Arkadium focuses on developing games that are both fun and mentally stimulating, catering to a wide range of players. The company is known for its web and mobile games, many of which are popular in digital publications and are designed to be accessible and enjoyable for players of all ages. Arkadium’s mission is to create games that bring joy and enrich people’s lives through play.
Contact info
West 25th Street 40, 10010, New York, United States
- + 1 (212) 337 37 01
- support@arkadium.com
- www.arkadium.com
4.5
Excellent
555 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
I am disabled and rely on computer…
I am disabled and rely on computer games to get through the otherwise long days. Arkadium has a huge list of games for me to choose from and they always function properly. If I ever have a question or problem the staff is reachable, friendly and helpful. I am very grateful to have this fine company available to me!
12 February 2026
Unprompted review
Reply from Arkadium
Hi Tina 💙
Thank you so much for your heartfelt message. We’re truly honored to be part of your daily routine and so grateful for your kind words. 🎮✨
Our team is always here for you whenever you need us!
The staff that answered my question is…
The staff that answered my question is very nice, and spoke very clearly for me to understand.
10 February 2026
Unprompted review
Reply from Arkadium
Hi Brenda 😊
Thank you for your lovely review! We're so glad our team was able to assist you clearly and kindly. 🌸
We truly appreciate your support!
Great games
Great games! I like several of the games. The one I had a question about was the Texas Hold em. I'd be playing the game and the game would pause to go for a commercial break. That's fine but for me the game would not come back. I wrote asking why this happened? i got a quick response asking what extensions I was using on my computer. I'm using Ublock which blocks the game from restarting. My question was answered quickly and kindly. Thank you so much.
7 February 2026
Unprompted review
Reply from Arkadium
Hi Carl 😊
Thank you for sharing your experience! We’re glad our team was able to identify the issue and help you get back to playing. 🎮✨
We appreciate your thoughtful feedback!
Arkadium | #1 For Fun Games!
Great games to play, and prompt support replies when you need it, thank you!
8 February 2026
Unprompted review
Reply from Arkadium
Hi Mike! Thank you so much for the kind words! 🎉 We're thrilled you're enjoying the games—have fun and we're here if you need anything 😊
This isn't the first problem I've had…
This isn't the first problem I've had and Arkadium has been right there solving things for me in a quick and friendly manner. It's nice having them helping, even though I got sick during the time they were helping and didn't get back to them about whether or not the problem was solved. They're great! :)
30 December 2025
Unprompted review
Reply from Arkadium
Hi Betsy! 😊
Thank you so much for your kind words and for taking the time to share your experience. We’re really glad our team could be there for you and help in a quick and friendly way.
We hope you’re feeling better now, and please know we’re always here if you ever need assistance again. Thanks for being part of the Arkadium community! 💙🎮
Problems with the Word-wipe game!
Every time that I have had a problem with one of their games they have helped me out! They have always been willing and helpfull to get to the root of the problem!!
And usually the problem is solved!! Great Stuff Arkadium!! Just keep doing what you are doing so well!!
28 January 2026
Unprompted review
Reply from Arkadium
Hi Z.K.! 😄
Thank you for the wonderful feedback! We’re thrilled to hear that our team has been able to help you whenever issues came up and that things were resolved successfully.
Your encouragement really motivates us — we’ll keep doing our best! Thanks for playing with Arkadium and for your continued support 🎮💙
True Customer Service
The very best in customer service! The issue I had was promptly addressed and responded to. The issue was resolved.
I wish all companies were this efficient.
Thank you for a great experience!
23 January 2026
Unprompted review
Reply from Arkadium
Hi Mark 😊
Thank you for the fantastic review! We’re so glad to hear that your issue was resolved quickly and that you had such a positive experience with our support team. 🌟
Providing prompt and efficient help is something we take pride in, and your kind words truly mean a lot to us. We’ll be sure to pass your feedback along to the team.
Thanks again for choosing Arkadium and for sharing your experience! 🎉
The team at Arkadium are the best
The team at Arkadium are the best. They handled a problem with a leader board name so promptly. Just love the great game playing community. The variety of games available is astounding. Always adding to the selection. So fun trying them out. Glad this great game playing company exists. Thanks Arkadium
19 January 2026
Unprompted review
Reply from Arkadium
Hi Deborah, thank you so much for your wonderful feedback! We're thrilled to hear that our team could promptly resolve the leaderboard issue and that you're enjoying the variety of games in our community. We appreciate your support and look forward to bringing you even more fun experiences 😊
Arkadium actually called me to solve my problem!
I'd been having trouble signing in for over 3 months. They'd been writing me and I wrote back until finally a gentlemen actually called me and we were able to get the problem fixed this morning. He was polite, friendly and professional. Thank you.
17 January 2026
Unprompted review
Reply from Arkadium
Hi Food Explorer, thank you for sharing your experience! We're so glad our team could connect by phone and help resolve your sign-in issue. We appreciate your patience and are happy to hear our support was friendly and professional. Enjoy the games, and feel free to reach out if you need anything else 😊
Game support
I regularly play 'brain games' on the AARP website. Once in a while my 'progress' is not logged (even though I played the game). Well it is the cache that needs to be 'cleared'. Thanks to a prompt response from Rodrigo, one of the support team members with Arkadium, I was able to resolve this issue. He also provided me with future recommendation and he had follow-up. That indeed is a rarity in today's world. thanks!
13 January 2026
Unprompted review
Reply from Arkadium
Hi Bonnie, thank you for taking the time to leave a review! We're delighted that Rodrigo was able to help you resolve the cache issue quickly and provide helpful recommendations. Your feedback means a lot to us, and we're always here if you need any assistance in the future 😊
You resolved the issue quickly
You resolved the issue quickly. Thank you for all your support.
8 January 2026
Unprompted review
Reply from Arkadium
Hi John, thank you for your kind words! We're glad we could resolve the issue quickly and truly appreciate your support. Enjoy the games and don't hesitate to reach out if you need anything else 😊
There was a glitch with one of the…
There was a glitch with one of the crossword puzzles. I wrote them about it and they got it fixed.
I can work on the puzzle again.
I don't remember the date, so i have to make a wild guess.
5 January 2026
Unprompted review
Reply from Arkadium
Hi ooooooold customer,
Thank you for letting us know about the glitch you encountered with one of the crossword puzzles. We're sorry for any inconvenience it caused, but we're delighted that our team was able to fix it quickly so you could get back to enjoying the puzzles. If you ever run into any other issues or have suggestions for improvement, please don't hesitate to reach out. We appreciate your patience and support!
Warm regards,
The team
The games are engaging and challenging
The games are engaging and challenging, which is helpful for seniors who want to keep the cognitive juices flowing.
11 January 2026
Unprompted review
Reply from Arkadium
Hi jetabu,
Thank you for your positive review! We're delighted to hear that you find our games engaging and challenging, and that they help keep the cognitive juices flowing. Our goal is to provide fun and stimulating experiences for all players, especially seniors looking to stay sharp. We appreciate your support and hope you continue enjoying our games!
Warm regards,
Arkadium Support
Instructive and informative
To a non-technical question about the scoring differentials in the Daily Crossword, we had a multi-part and humorous exchange regarding the possibilities of cheating and the inability to control it.
2 January 2026
Unprompted review
Reply from Arkadium
Hi Richard,
Thank you so much for the thoughtful review! We’re really glad you enjoyed the exchange — especially the mix of clear explanations and a bit of humor. Making even the trickier questions engaging (and fun) is exactly what we aim for.
We appreciate you taking the time to share your experience, and we hope to see you back again soon!
Best regards,
Arkadium Support
Great website, and wonderful games
Well, your website is very inviting to play fun without going through countless login procedure and limited games in which you have 2 free playing cards and then get me trapped with ridiculous amounts of money. That's why I like to play and recommend it to everyone 💯💯💯💯💯
25 December 2025
Unprompted review
Reply from Arkadium
Hi Frie,
Thank you for the fantastic review and recommendation! We’re thrilled to hear that you enjoy the simplicity, freedom, and fun of playing on our website — without the usual hassles or pressure.
Your enthusiasm truly means a lot to us, and we’re grateful for your support. Wishing you many more great games ahead! 💯
Warm regards,
Arkadium Support
Arkadium Support Team
I've been an Arkadium subscriber for a number of years now. The support team at Arkadium is second to none. They respond quickly (although in my case the hemisphere difference means 12 hours) and in every case have resolved the issues I've had. They are the poster children for human website assistance.
No AI was harmed (or used) in the writing of this review or in the interactions with the Support Team.
8 January 2026
Unprompted review
Reply from Arkadium
Hi Barry 😊
Thank you so much for your kind words and for being a loyal Arkadium subscriber over the years! We're thrilled to hear that our support team has consistently provided quick and effective assistance, even across hemispheres and time zones. Your acknowledgment that we're "poster children for human website assistance" absolutely makes our day.
We truly appreciate your support and sense of humour—rest assured, no AI was harmed in replying to you either! If you ever need anything, we're here and happy to help.
🎮🌟
I had pop-ups with VINIT on the games
I had pop-ups with VINIT on the games. Contacted your team numerous times. I was deleting/skipping certain ads while playing. I decided not to delete/skip ads. No more pop-ups! Thank you
17 December 2025
Unprompted review
Reply from Arkadium
Hi there ☺️
Thank you for letting us know about the pop-up issue and for your patience while working with our team. We're glad to hear that stopping the deletion/skipping of ads resolved the problem! We appreciate your diligence and are always here to help if you encounter any other issues or have any feedback.
Happy gaming! 🎮✨
Game issue and support received
I had an issue with one of the games, and the rapid response and additional follow-ups were great! I've had paid support that didn't deliver this well!
2 January 2026
Unprompted review
Reply from Arkadium
Hi Michael 😊
Thank you so much for taking the time to share your experience! We’re really glad to hear that our team was able to respond quickly and follow up effectively to resolve the issue with your game. It means a lot to know that our support stood out, especially compared to other paid services you’ve used.
We truly appreciate your kind feedback and support — happy gaming! 🎮✨
Great Guys to deal with
Quick, caring response resulting in resolution of my problem. Great fun guys to deal with.
2 January 2026
Unprompted review
Reply from Arkadium
Hi Maurice 😊
Thank you so much for your kind words! We’re really happy to hear that our team was able to respond quickly and help resolve your issue. It’s great to know you enjoyed the experience — we’ll be sure to share your feedback with the team 🎉
Thanks again for taking the time to leave a review, and happy gaming! 🎮
Had a problem with a game
Had a problem with a game. The support team really jumped in to clarify the problem and then made suggestions to avoid the problem.
20 December 2025
Unprompted review
Reply from Arkadium
Hi Tonya 👋
Thanks for sharing your experience! We’re glad our support team could step in, clarify the issue, and offer helpful suggestions. Helping players avoid future problems is always our goal 😊
We really appreciate your feedback — enjoy your games! 🎮✨
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