Appeal Shading Reviews 

1,943
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 373 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and knowledgeable staff for their exceptional service, from initial consultation through efficient installation. Many highlight the high quality of products like awnings, blinds, and insect screens, noting their clever design, effectiveness, and the smooth, meticulously crafted process with clear communication. Conversely, a small portion of people felt there were product durability issues, with reports of blinds breaking down, twisting, or fabric tearing. Some customers also noted installation problems, including scratched glass or awnings sinking, and a few felt mis-sold products did not match demonstrations.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, efficiency, and... See more

Service

Reviewers mention positive feedback about service, highlighting the efficient and professional process... See more

Product

Customers consistently note positive experiences with product, with many reviewers expressing satisfaction... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the product's... See more

User experience

Consumers find the user experience to be positive, with many describing the overall process as efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole process from start to finish was exceptional. Molly was extremely knowledgable and professional and helped choose the correct product for our terrace. A special mention also to the fitt... See more

Company replied

Rated 5 out of 5 stars

Just had 3 blinds installed today by Paul C after being recommended by our neighbours. Had great service from the company, clear communication about visits etc. Paul arrived promptly both times he vis... See more

Company replied

Rated 5 out of 5 stars

We have had fly screens fitted and the whole experience has been excellent. Initial contact with sales who came out to look at what we wanted along with demonstration screens. Fitter survey to make su... See more

Company replied

Rated 5 out of 5 stars

Paul coomber Most agreeable, professional and completed tasks with blind installation And insect screen. Clean immaculate workmanship. This company is very lucky to have such a staff member.... See more

Company replied


Company details

  1. Blinds Shop
  2. Conservatory Specialist
  3. Window Treatment Store

Written by the company

Appeal has over 30 years experience of supplying powered window blinds, conservatory blinds, window shutters, retractable insect screens and awnings to homes across the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,943)

339 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Paul coomber is very polite

Paul coomber is very polite, personable and a joy to have do the installation. Everything left neat and tidy. Top marks!

27 May 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're happy to hear that Paul provided an excellent installation!

Kind regards,
Appeal Shading
(Ref: 153890)

Rated 5 out of 5 stars

Excellent blinds

Excellent blinds, slight delay on solar chargers.

Fitter Steve Crampton brilliant and left everywhere neat and tidy - professional job.

22 May 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're thrilled to hear that you're happy with your new blinds and can only apologise for any delays with parts. We're so glad that Steve provided an excellent installation and will be sure to pass this on to him and the team!

Kind regards,
Appeal Shading

Rated 5 out of 5 stars

Did everything really well

Did everything really well. Took time to explain everything.

22 May 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

We appreciate your feedback, and are pleased to hear that everything went smoothly!

Kind regards,
Appeal Shading

Rated 5 out of 5 stars

Brilliant job

A very good company to deal with. Smooth execution from sales visit all the way through to installation.
Alan R was our installer and he has been brilliant. Called in advance to confirm the timing, arrived as promised and left with a brilliant finish.
Thorough recommend to anyone looking for blinds.

20 May 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your feedback. We're glad that you had a great experience from sales visit to installations. We'll be sure to pass this on to Alan and the team, we appreciate your recommendation!

Kind regards,
Appeal Shading
(Ref: 153759)

Rated 5 out of 5 stars

Paul C was amazing he measured and…

Paul C was amazing he measured and fitted our lantern motorised blinds and they look wonderful. Just what we needed and they blend in aesthetically as though they have always been there. Thank you Appeal Shading.

19 May 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your feedback. We're so happy to hear that you're pleased with the final result of your new lantern blind! We'll be sure to pass on your kind words to Paul and all the team involved.

Kind regards,
Appeal Shading
(Ref: 153934)

Rated 5 out of 5 stars

Matty and Andy my fitters were…

Matty and Andy my fitters were brilliant Totally professional and explained everything to me Highly recommended

12 May 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're thrilled that you're happy with your new awning and will be sure to pass this on to Andy, Matt and the team. We appreciate your recommendation!

Kind regards,
Appeal Shading
(Ref: 153763)

Rated 5 out of 5 stars

Allan R installalled our blinds and…

Allan R installalled our blinds and it's is a great job well done. Nicely fitted and looks great.

18 May 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're glad that you're happy with the final results on your new blinds, and that Alan provided an excellent installation for you!

Kind regards,
Appeal Shading
(Ref: 153759)

Rated 5 out of 5 stars

Paul c

Paul c, I am very happy with the job and paul c was very helpful and very clean and neat job.

15 May 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're happy to hear that Paul provided a great installation and you're pleased with the results!

Kind regards,
Appeal Shading
(Ref: 153790)

Rated 5 out of 5 stars

Paul C excellent job very pleased with…

Paul C excellent job very pleased with the result. Programmed the new blinds to work with the existing ones

14 May 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your feedback. We're thrilled that you're pleased with the final result of your new blinds - we'll be sure to pass this on to Paul!

Kind regards,
Appeal Shading
(Ref: 153700)

Rated 5 out of 5 stars

Great all-around service

Great all-around service, polite, friendly, on time and competent
Which is a breath of fresh air

13 May 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're pleased that you had an excellent experience with Appeal!

Kind regards,
Appeal Shading

Rated 5 out of 5 stars

**** I'm more than impressed

I'm more than impressed. Superb standard of work. installed by Alan Robinson he done an excellent job installing our new Fly Screen. Arrived on time, polite, super neat and mess free. Explained everything I needed to know clearly. We couldn't be happier!

12 May 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

We appreciate you taking the time to leave us your feedback! We're glad that Alan provided an excellent installation and that you're happy with your new insect screen!

Kind regards,
Appeal Shading
(Ref: 153841)

Rated 5 out of 5 stars

Fair pricing

Fair pricing. Attention to detail.Everything clearly and honestly explained. Installation when promised.
Looking good so far. Dan was polite,respectful of property and meticulous.

11 May 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your feedback. We're pleased to hear that you've had a great experience with Appeal. We'll be sure to pass on your kind words to Dan and all the team involved!

Kind regards,
Appeal Shading
(Ref: 153709)

Rated 5 out of 5 stars

Charles and Tom the fitters

Charles and Tom the fitters. Could not have been more helpful, professional and efficient. Took the time to make my blind look and work like new.

11 May 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're thrilled that Charles and Tom provided and excellent installation!

Kind regards,
Appeal Shading

Rated 1 out of 5 stars

Guarantee not valid. Avoid.

I had 2 blinds fitted in October 2025, at a ridiculously high price, but wanted them to match some I had fitted in 2021.
The fabric of the new blinds is considerably thinner and my finger caught on one (not nail) when I was pushing it open and the fabric has torn.
Also while the blinds were fitted the fitter thought he should remove window sealer, which was unnecessary as I’d already done the job before he arrived, he managed to scratch the glass.
It’s taken a while to get a reply but they have decided it’s not their issue so forget any guarantee that mentions defective materials.
Call out fee £149 just to look at the blind.
Avoid!

14 March 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your feedback. We’re sorry to hear you’re disappointed by the damage to your blind.

We have reviewed the issue and acted in line with the warranty provided with your blinds.

If you would like us to arrange a visit, please contact our Customer Service Team, who will be happy to assist you.

Best regards,
The Appeal Shading Team

Rated 5 out of 5 stars

Darius came today and sorted out the…

Darius came today and sorted out the job
Very professional Darius was
Would request for him

7 May 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your feedback. We're pleased to hear that Dariusz provided a quality service.

Kind regards,
Appeal Shading

Rated 5 out of 5 stars

Great blinds

Paul C. was a true professional and gave us great service from design to fitting. Very pleased with our new conservatory blinds.

6 May 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your feedback. We're thrilled to hear that Paul impressed through his visits and that you are pleased with your new conservatory blinds. We'll be sure to pass this on to him and the team!

Kind regards,
Appeal Shading

Rated 5 out of 5 stars

Paul Coomber was exceptional

Paul Coomber was exceptional. Efficient and tidy. He explained how everything worked and I am very happy with the finished product

30 April 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're glad that Paul provided an excellent installation experience and that you are pleased with your new blinds!

Kind regards,
Appeal Shading
(Ref: 153635)

Rated 5 out of 5 stars

Dariusz Ciechacki Engineer …

Dariusz Ciechacki attended and was incredibly professional and knowledgeable. He quickly diagnosed the defect and effected a rapid repair to my complete satisfaction. Thoroughly recommend this engineer.

30 April 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your feedback. We're happy that Dariusz provided a quality service and has been able to resolve the issue.

Kind regards,
Appeal Shading
(Ref: 113869)

Rated 5 out of 5 stars

Problem solved efficiently

We had to call Appeal Shading due to a cord on one of our blinds coming out of the rail and jamming the blind, Dariusz the original installer came and disassembled the blind and re threaded the cord, now works like new.
The service Dariusz gives is excellent he explains everything in such detail and explains why it happened and how not to let it happen again.
Highly recommended Dariusz to install your blinds.

28 April 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're pleased to hear that you've had a great installation experience with Dariusz. We appreciate your recommendation.

Kind regards,
Appeal Shading
(Ref: 151077)

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