The whole process from start to finish was exceptional. Molly was extremely knowledgable and professional and helped choose the correct product for our terrace. A special mention also to the fitt... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just had 3 blinds installed today by Paul C after being recommended by our neighbours. Had great service from the company, clear communication about visits etc. Paul arrived promptly both times he vis... See more
Company replied
We have had fly screens fitted and the whole experience has been excellent. Initial contact with sales who came out to look at what we wanted along with demonstration screens. Fitter survey to make su... See more
Company replied
Paul coomber Most agreeable, professional and completed tasks with blind installation And insect screen. Clean immaculate workmanship. This company is very lucky to have such a staff member.... See more
Company replied
Company details
Written by the company
Appeal has over 30 years experience of supplying powered window blinds, conservatory blinds, window shutters, retractable insect screens and awnings to homes across the UK.
Contact info
United Kingdom
- www.appealshading.com
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Just had another Appeal Shading set of…
Just had another Appeal Shading set of blinds fitted by Steve Crampton - great service and blinds look fab
25 June 2026
Unprompted review
Reply from Appeal Shading
Thank you for your review! We're glad that you are happy with your new blinds and that Steve provided an excellent service - we'll be sure to pass this on.
Kind regards,
Appeal Shading
(Ref: 153978)
Blinds installation
Just had 3 blinds installed today by Paul C after being recommended by our neighbours. Had great service from the company, clear communication about visits etc. Paul arrived promptly both times he visited, talked us through how blinds/remote works etc and no mess at all. Blinds look lovely and looking forward to using them.
25 June 2026
Unprompted review
Reply from Appeal Shading
Thank you for your feedback. We're so pleased that you've had a quality experience from our team and that your new blinds look great! We'll be sure to pass this on to Paul and the team involved.
Kind regards,
Appeal Shading
(Ref: 153935)
We have had fly screens fitted and the…
We have had fly screens fitted and the whole experience has been excellent. Initial contact with sales who came out to look at what we wanted along with demonstration screens. Fitter survey to make sure what was ordered was correct and then fitting which has been completed today by Paul C who completed the work quickly with no fuss and no mess.
24 June 2026
Unprompted review
Reply from Appeal Shading
Thank you for your feedback. We're thrilled that you are happy with your new insect screens and that our team provided an excellent experience throughout!
Kind regards,
Appeal Shading
(Ref: 153983)
Great Ambassadors for Appeal
All the representatives of your company that I've dealt with, from Beverley on Sales, Gail in Admin and finally Julian on Survey and fitting were an excellent advert for the Brand. All have been extremely professional and helpful in everything they were involved in. Putting us, the client first and accommodating to the best of their ability.
23 June 2026
Unprompted review
Reply from Appeal Shading
Thank you for your lovely review. We're so pleased to hear that our team here at Appeal were helpful and professional, we'll be sure to pass on your kind words!
Kind regards,
Appeal Shading
(Ref: 154102)
Issue with Blind support twisting …
Have had 2 sets of conservatory blinds from company over the years . My new set have an issue with twisting due to the white rectangle support in the bottom corners of the blinds moving. My previous blinds had different supports held by 2 screws to hold in place and never had any issues whereas my new ones are only held by one. This clearly is not strong enough to hold the blind and defect in new design. On contacting customer services I have been told I would need to pay a call-out fee of a minimum of £149 which I feel is totally wrong as this fault is beyond my control and a defective design. I therefore feel unhappy with the customer service afforded to us.
23 June 2026
Unprompted review
Reply from Appeal Shading
Thank you for your feedback. We are sorry to hear about the issue with the blinds installed in 2024.
We have reviewed the matter and arranged for a member of our Customer Service team to contact you with a proposed resolution, which we hope will provide a satisfactory outcome.
We apologise for any disappointment caused and appreciate the opportunity to address your concerns. Thank you for your continued custom.
Best regards,
The Appeal Shading Team
Apex blinds
Difficult to install the hub do to the wall insulation but Paul persevered and was very patient as the hub kept trying to connect to another wi fi. He got there in the end and the blinds look lovely.
18 June 2026
Unprompted review
Reply from Appeal Shading
Thank you for your feedback. We're so glad to hear that the installation went well and that your new blinds look lovely!
Kind regards,
Appeal Shading
Great company
My installer, Julian, did an amazing job installing a door insect screen and a window insect screen.
He was friendly, efficient and professional. I’m very glad I chose this company.
10 out of 10. I definitely recommend.
16 June 2026
Unprompted review
Reply from Appeal Shading
Thank you for your review. We're happy to hear that you are happy with your new insect screens and that Julian did a great job! We're so pleased that you've had a great experience with Appeal and appreciate your recommendation.
Kind regards,
Appeal Shading
(Ref: 154098)
Trying to connect with the customer…
Trying to connect with the customer "care" team is impossible
As most 1 star reviews say the after sales service doesn`t exist
We have 1 blind not operating, and we just want the service team to come and have a look and give advice
Not to much to ask .
11 June 2026
Unprompted review
Reply from Appeal Shading
Dear Mr Simm, we are concerned by your comments and want to resolve this matter as quickly as possible. In order to do so we need to find your order details. Unfortunately the contact details that you have submitted don't correspond with an order. Perhaps the order was made in a different name? So that we can locate the correct order please email an order number or the postcode of where the blinds were installed. Our email address is marketing@appealshading.co.uk
Many thanks,
The Appeal Shading Team
Awning
Tom and Charles were great during installation- really pleased with their hard work. Overall experience has been excellent. Highly recommended.
12 June 2026
Unprompted review
Reply from Appeal Shading
Thank you for your feedback. We're thrilled to hear that Charles and Tom provided an excellent installation and that you are pleased with your experience with Appeal. We truly appreciate your recommendation!
Kind regards,
Appeal Shading
(Ref: 153861)
Alan R was very professional and…
Alan R was very professional and installed the blinds perfectly!
11 June 2026
Unprompted review
Reply from Appeal Shading
Thank you for your review. We're so pleased that you're happy with your new blinds and that Alan provided a great installation!
Kind regards,
Appeal Shading
(Ref: 154092)
Paul C completed an excellent…
Paul C completed an excellent conservatory roof blind installation. Really pleased with the result.
10 June 2026
Unprompted review
Reply from Appeal Shading
Thank you for your review. We're thrilled that Paul provided an excellent installation of your new conservatory blinds and that you are happy with them! We'll be sure to pass this feedback on to Paul and the team.
Kind regards,
Appeal Shading
(Ref: 153809)
Excellent product and service
From the initial consultation with Rachel to the final installation, we have been very impressed with the whole team at Appeal and the blinds are top quality. The service has been excellent and communications superb. We would have no hesitation in recommending them.
9 June 2026
Unprompted review
Reply from Appeal Shading
Thank you for your kind review. We're so happy to hear that our team have provided quality service and that you are happy with your new blinds! We'll be sure to pass this on to Rachel and the team.
Kind regards,
Appeal Shading
Excellent fitting by Paul C
Excellent fitting by Paul C, really good end results. Highly recommended. Good service all around and high quality product.
5 June 2026
Unprompted review
Reply from Appeal Shading
Thank you for your feedback. We're glad that Paul was able to provide a great installation experience and we appreciate your recommendation!
Kind regards,
Appeal Shading
(Ref: 154079)
Paul Coomber did a marvellous job…
Paul Coomber did a marvellous job throughout. Everything worked first time, all was explained, apps put onto phone and every point run through and shown. Very professional installation and I would highly recommend.
4 June 2026
Unprompted review
Reply from Appeal Shading
Thank you for your review. We're so pleased to hear that Paul did a marvellous job and that the installation went smoothly! We appreciate your recommendation.
Kind regards,
Appeal Shading
(Ref: 153893)
New awning
Tom and Charles were great fitting the awning. Very professional and personable and super quick and tidy.
4 June 2026
Unprompted review
Reply from Appeal Shading
Thank you for your kind review. We're thrilled to hear that you are pleased with your new awning and the fitting experience, we will be sure to pass this on to Charles and Tom!
Kind regards,
Appeal Shading
(Ref: 153933)
Still having problems with blinds…
Still having problems with blinds fitted back in November 2025 . Company ignoring my recent request to fix the problem. They just post a comment to say “ sorry to hear you are having problems we have passed your enquiry on to our sales team”. I am escalating to Trading Standards now. More like Appalling Shading .
2 June 2026
Unprompted review
Reply from Appeal Shading
Thank you for your feedback.
We are sorry that you are experiencing an issue with your blinds and that there was a delay in acknowledging your concern.
I understand that you are now in touch with our Customer Care team and are working together to arrange a visit.
Please accept our sincere apologies for the inconvenience this matter has caused and we appreciate your patience and understanding while we work to resolve this for you.
Best regards,
The Appeal Home Shading Team
Brilliant Service
Danny was great, fitted the insect screens today and the look amazing. Thanks Danny for a fuss free smooth process 😊😊
1 June 2026
Unprompted review
Reply from Appeal Shading
Thank you for your review. We're thrilled that you're happy with your new insect screens and that Danny provided an excellent installation for you!
Kind regards,
Appeal Shading
(Ref: 153952)
Paul C
Paul C. Just fitted are blinds. Great service and clear about use and details of product.
1 June 2026
Unprompted review
Reply from Appeal Shading
Thank you for your feedback. We're happy to hear that Paul provided an excellent service!
Kind regards,
Appeal Shading
(Ref: 153987)
Fantastic fly screens
I have had my fly screens and blinds for several months now so this is my second review. During this time of very hot weather the fly screens in my bedroom under the eaves have really been fantastic. I have had my windows wide open all day and night, and with the blind down too, the bedroom has remained cool at all times and kept all flying creatures out. Thank you to the wonderful team at Appeal Shading
28 May 2026
Unprompted review
Reply from Appeal Shading
Thank you for taking the time to leave us your feedback. We're always thrilled to hear a success story! We're so glad that your insect screens have been helpful in this warmer weather and will be sure to pass this on to our team.
Kind regards,
Appeal Shading
Great blinds
Our fitter, Alan Robinson did a grand job fitting our remote controlled conservatory blinds, despite the blistering heat today. Well done!
28 May 2026
Unprompted review
Reply from Appeal Shading
Thank you for your feedback. We're so happy to hear that you're happy with your new blinds. We're thrilled Alan did an excellent job, even in the heat we've been having - we'll be sure to pass on your kind words to him!
Kind regards,
Appeal Shading
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