I have used APH at Manchester several times now and wont use anywhere else now if flying from Manchester. Located close to the airport it only takes a few minutes on the bus to get to the terminal. Th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Airport Parking and Hotels (APH.com) was founded in 1980 and is the UK’s leading independent pre-booked off-airport car parking provider. Primarily, APH operates park and ride services for air travellers looking for competitive prices and top quality service. In just the same way that park and ride serves busy town centres, so park and ride for airports does likewise; it allows customers to avoid the congestion and confusion of unfamiliar roadways and signage. It also saves them money with off-airport parking rates typically 10-15% cheaper than on-airport. APH also offers packages including a hotel overnight stay for those travelling longer distances or with very early flights.
Copthorne Rd, Copthorne, Crawley, RH103EQ, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 86% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It took less than 5 minutes from arrival in the car to leaving for Manchester airport on the shuttle bus. The driver assisted putting our cases on and off. We have used APH for years and wouldn't travel to the airport any other way. Thank you to everyone at APH
Great in every aspect. Highly recommended. Friendly, helpful staff.
Pre paid Green multi storey parking at Stansted - 5 minute walk to terminal - keep car keys - automatic No plate recognition on exit - quick access to M11
For East Midlands Airport there was good information on the various car parks and options, the prices were competitive, and when arriving at the car park my car was instantly recognised at the barrier which then let me in. When picking up the car after our holiday, again my car was recognised at the barrier which raised straight away to let me out. Everything from booking to parking was easy and flawless.
We have used APH for our parking at Stansted Airport for a few years and this time booked a flight from Gatwick. We were pleasantly surprised at the extensive storage and efficient service, friendly staff and fast bus to the airport. Located not far from the airport, it was well signposted and offered a quick getaway on our return with our car ready to pick up when we arrived. Five stars
Great price, very efficient service from entry to the car park, to transfer too and from the airport.
Always good, reliable, friendly, patient
On the ball every time!
Great service - it was Very easy, efficient and staff were very helpful and friendly - thank you
Excellent service, really easy drop off and collection. Car was ready when we got back and had been charged ready for our journey home. Everybody was very professional.
Drop off and collection was straightforward, car was there within 5 mins of us reaching the car park
Convenient valet parking
Car ready to collect promptly
From beginning to end it was so smooth
We have used APH in Manchester for over 10 years now, at least twice a year.
Buses there and back have never kept us waiting more than 15 minutes and our car has been well looked after. I can't recommend them enough. The prices are fair and we have used the hotel/park offer regularly at really good prices.
Earlier this year our coach broke down going to the airport. This was the first hiccup we have experienced but they immediately sent another to pick us up. Altogether less than a 20 mins delay. No problem for any of us on the bus. Very professional service.
Great experience from start to finish. Easy to book, easy to find, very reasonably priced and very helpful staff. Coming home, we were walking round to the bus stop and the driver could see that my husband was struggling. He got out of the bus and helped us in with our cases, very appreciated.
Easy to book, parking was straightforward, quick transfer both ways and car waiting on our return. Great customer service
We always use APH, they are extremely reliable. The drivers are generally very friendly and helpful, even in the middle of the night or early morning!
Good service, being able to park so close to the terminal was great as my mother used a wheelchair. Staff were friendly.
So easy to book when you get there showed where to park park up keep your keys off you go
The service was really good, reliable and very quick.From the airport to the car location, I was very satisfied with this as we were able to get home very quickly
Have used this company for many years . Never had any problems and have peace of mind knowing your car will be safe while you are away .
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.