Apex Gaming PCs Reviews 

Don't make it seem like your really concerned about the tech call before shipping the computer. Made the appointment and low and behold no call. Waited around for an hour. So no thank you and I will be cancelling my order.

Robert at support was amazing. I was having issues with my pc booting and connecting with my monitors and he took the time at almost closing time to help me resolve my issues. Robert deserves a raise.

The customer service I received was spectacular! They made sure I was going to get what I wanted, and even suggested some upgrades to ensure I'd be happy with it! The only real issue I'm encountering is the Wi-Fi connection the computer is purchased isn't completely stable, but I'm certain it's not entirely on the system itself. I know my internet connection isn't the best out there. But otherwise, it's fantasitc!

Wanted a custom built pc without going through the hassle of building it. I received excellent support and advice on parts. Great business to grab a pc from!

Communication

Easy to work with and great customer service

The initial sale went well with the exception of confirming the color of the computer. Unfortunately, when I sent the computer back, it took longer to repair the problems than building the computer did from the . Although I was communicated with many times during the sale and immediately after there was no contact during the time you were repairing the computer. No one let me know you receive the computer, which they stressed was my responsibility. There was no haste to get that computer back to me in your tech department made it clear that there would be no haste to get that back to me. It took you three weeks to build the computer originally actually about 18 days, but it was with you five weeks to correct the problems with the system . Your technician said things like you’re in line, waiting in a line to get this system fixed. When someone has had to send the computer back to you, there should be a feeling of haste to get that computer back to the person and feeling like I was waiting in line to get my system. Back was not a happy thing for me also the lack of communication left me feeling disconnected and unimportant

I loved the reassurance and everything feels professionally handled and made it easy for me to understand.

Explained the issue I had. Support staff member, Tim, got me set up with a video chat then walked me through steps for him to examine inner components. Instructed me how to reassemble and had me up and running in a total of twenty minutes. Tim was also very professional, polite and courteous!!!

I love how communicative they are with my order!

we recieved messages and calls about the process, what our build could do and how to make it better if we so chose and what status it was at every step of the way. the techs and support were 5 star

Pc is just a couple months old and already have issues

Very easy and convenient to process order on website.

I ordered an Apex Alpha PC with extra customizations for the specs and hardware. I needed a new PC badly and ASAP - my current one was outdated years ago and really started chugging even on basic tasks.

The price is worth what you get - the support team is proactive and quick to reply, and my PC came with a warranty for a few years and lifetime support. I'm thoroughly impressed with the knowledge and speed of the support team. My PC came fully put together, all I had to do was strip off some packaging and film, connect it all, and set it up! Runs fantastic and I am satisfied.

Great designs and helpful feedback, a great staff who really know what there doing and a really great choices for a first timer.

Everyone was super friendly & nice. Nothing about the visit was uncomfortable, even when wearing the photo “outfit”. This company has a great crew & I cannot wait to see them on the post op side!

I just want to say thank you to apex they did such a great job. I got my desktop in the mail and it was well packaged and looked great.