Bought a Sire x6 (really nice guitar for the money) there was a problem when I came to restring the guitar where the nut was cut too deep. This was in no way apparent from a qc perspective until the g... See more

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For over 60 years, Andertons has sold Guitars, Amplifiers, Keyboards, Drums, Pianos, Recording Equipment, Accessories and more to the music community. From beginners to pros looking to expand their sound, we started making musicians in 1964 - and haven't stopped since! With the iconic store in Guildford, Surrey, and the website that ships all over the UK and around the world, Andertons is one of the biggest musical instrument retailers, winning multiple industry and consumer awards. Not sure what musical instrument or gear is right for you? Checkout the Andertons YouTube channel for reviews, first-looks, and pure entertainment! Or use the quizzes, blogs and buyer's guides on the website to learn even more.
Contact info
58-59 Woodbridge Road, GU1 4RF, Guildford, United Kingdom
- 01483 456777
- help@andertons.co.uk
- www.andertons.co.uk

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always excellent customer service.
always excellent customer service.
friendly and polite
you never feel hurried there
just bought a taylor acoustic! its the best
Fast Customer service
I ordered an East Coast guitar however after placing the order I realised that I had ordered the wrong model. I emailed customer services straight away with my error and the following morning they replied and amended the order to the correct guitar.
Simply the best
Very professional service from people who clearly enjoy what they do. Will definitely buy from Andertons again. Other music equipment retailers simply can’t compete. A first class order experience.
Great team to deal with...very…
Great team to deal with...very professional and helpful with products...gave a good deal on two Taylor 224ce-k-dlx acoustic guitars....these will become friends for life...we'll done..tvm..recommend you to others...🥳🥳
Awesome experience as usual!
A massive thanks to Chris and Paul in the gallery and the andertons team! I’ve been shopping there for over a decade and always had excellent service this time they really pulled out all the stops! I have arthritis and they worked really hard making sure I had picked the right neck etc…. I hadn’t actually intended on buying that day! But walked out with a PRS DGT which I’m absolutely in love with! Just the best service keep it up guys!
GOOD - COULD BE BETTER
Andertons Music Co. sells good guitars. The service is also good, but the service seems kind of random. For example, the first guitar I bought from them was set up by a technician. The second guitar I bought was not. I felt the second guitar could have done with some basic setting up, e.g., the intonation, which would make the tuning a lot better than it is.
Still, the guitar arrived in good time. I would buy from Andertons again.
Highly recomended
Thank you for very well packed, fast delivery - excellent value, highly recommended!
Bass Boost!!
The item I required was in stock and I was able to check it out, with a short instruction from a member of the team, and was pleased with their recommendation.
User friendly website
User friendly website. Fast delivery.
When I had an issue with the Bluetooth connection I made a phone call and the help was immediate.
Excellent service.
This was my first time buying from…
This was my first time buying from Andertons, staff were incredibly helpful and clearly passionate about what they do. I won't hesitate to return
We went to buy a new electric drum kit…
We went to buy a new electric drum kit for our 14 year old. It was great for him to play the different kits and see for himself the differences. Luke was really helpful, advising on the different kits, set up and play. Very efficient and quick delivery. Thank you
They had guitar at a competitive price
They had guitar at a competitive price. To have a competitive price is not difficult, but what makes the difference is the process. I ordered online. Online purchases can be risky without handling the goods, but they have a good reputation of putting things right if they are not right. I bought 2 guitars and accessories recently. The products were a least as good as I expected, but it’s the service and the quickness of action which was impressive. I have been semi pro for decades now so have accrued lots of guitars. In fact I’m full. I wish I wasn’t because I’m like a little kid looking forward to the carrier to advise me of the shipment details. They always turn up on date, and on time, which is very important to me. Important so that I can as the wife to nip to the shops so she doesn’t see that I’ve bought another bloody guitar. Highly recommended.
Really friendly atmosphere
Really friendly atmosphere, and very helpful staff. Was worth the drive to get there, and I will definitely be back.
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