Jayde was extremely helpful in resolving my questions about my automatic bill pay and the email I received. She took the time to look into my account, clearly explained what was going on, and let... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Kira was absolutely fantastic! She was clear, professional, and extremely helpful in resolving my billing concern. She quickly identified that my recurring payments were set up through the EBill sys... See more
Company replied
Working with Megan Eddings is always great. We go to her for all of our customers' commercial finance needs. She is always clear and quick with her responses to any documents we need and provides a gr... See more
Company replied
I've worked with amur (and other lenders) for many yrs. I can say, without doubt, they're A1. Blake is one of the best reps we've ever had, and Justin Wennekamp is BY FAR the best funder we've ever ha... See more
Company replied
Company details
Written by the company
Amur Equipment Finance started in 1996 in Grand Island, Nebraska. Following a significant capital investment in 2013, and a strengthening of its leadership team beginning in 2015, it has evolved into one of the largest independent equipment finance companies. AmurEF employs 145 employees nationally and has almost doubled its workforce in recent years. Today, it is a Top Five nationally ranked independent commercial equipment finance provider and a certified Great Place to Work® dedicated to ensuring that its customers and employees around the nation are equipped to grow and succeed. AmurEF directly serves business owners as well as broker and vendor origination partners in equipment-intensive industries including transportation, construction, commercial and industrial equipment, technology, food service, agriculture, packaging, and energy. AmurEF is active in both small-ticket and middle market financing, originating $10K to $2MM transactions across a wide range of credit profiles and with terms of up to 84 months. Call 888-272-1154 to learn more.
Contact info
304 W. 3RD Street, PO Box 2555, 68801, Grand Island, United States
- 888-272-1154
- info@amuref.com
- www.amuref.com
4.8
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Jayde has been very helpful on all call…
Jayde has been very helpful on all call during a stressful time.
Thanks you Jayde
Ken Benbow
15 June 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you so much for sharing your experience, Kenneth! We’re glad to hear that Jayde has been a reliable source of support during what sounds like a challenging time.
Providing patience, understanding, and helpful guidance is what we strive for, and we’re pleased to know she has made a positive difference. We truly appreciate your kind words and your business!
Dee was SO helpful in getting us our…
Dee was SO helpful in getting us our title. Without her help our driver would have had to sit for 10 days. Thank you so much!
12 June 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you so much for sharing your experience, Scott! We’re thrilled to hear that Dee was able to help get your title issue resolved and keep your driver on the road.
We understand how important timing is in your business, and we’re glad Dee’s dedication and quick action made a difference. We truly appreciate your kind words and your business!
Jayde was super helpful
12 June 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you for your feedback, Reina! We’re so glad to hear that Jayde was able to assist you and make your experience a positive one.
We truly appreciate your kind words and thank you for your business!
Excellent service
Number one service Mrs Jayde she is professional with service he customers
9 June 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you so much for your kind feedback, Khaled! We’re honored to hear that Jayde provided such a positive experience. Her professionalism and dedication to helping those she works with are qualities we truly value.
We appreciate your recognition of her efforts and thank you for your business!
Johnel was excellent with helping me…
Johnel was excellent with helping me with my concerns, and got me all the documents that I needed within minutes, Super Great customer service, and Extremely Knowledgeable!!!
9 June 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you so much for sharing your experience, Michael! We’re thrilled to hear that Johnel was able to address your concerns and quickly provide the documents you needed.
Her dedication, expertise, and commitment to making the process seamless are qualities we truly value. We appreciate your kind words and are grateful for the opportunity to assist you. Thank you for your business!
KIRA did great and quick help with my…
KIRA did great and quick help with my request
4 June 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you for your feedback, Henry! We’re delighted to hear that Kira was able to assist you quickly and efficiently with your request.
We truly appreciate your kind words and are grateful for the opportunity to work with you. Thank you for your business!
Jillian was a great help locating a…
Jillian was a great help locating a title. Her customer service was incredible as well
8 June 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you for sharing your experience, TJ! We’re so pleased to hear that Jillian was able to help locate your title and provide such exceptional support along the way.
We truly appreciate your kind words and are grateful for the opportunity to assist you. Thank you for your business!
Had a great experience with Andi
Had a great experience with Andi, she helped me with what I needed, stress free.
4 June 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you for your kind feedback, Stefany! We’re so glad to hear that Andi was able to provide the assistance you needed and make the process stress-free.
We truly appreciate you taking the time to share your experience and thank you for your business!
Professional Customer Service
Andi assisted me with my contract. She answered my questions thoroughly and professionally. Thank you!
4 June 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you for sharing your experience, Kenya! We’re delighted to hear that Andi was able to assist with your contract and provide clear, professional answers to your questions.
We truly appreciate your feedback and are grateful for the opportunity to work with you. Thank you for your business!
Shellie was very helpful and courteous
Shellie was very helpful and courteous. She sent us a copy of our contract within minutes!
1 June 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you for sharing your experience, Laura! We’re pleased to hear that Shellie was able to assist you promptly and provide the documents you needed so quickly.
We truly appreciate your kind words and are grateful for the opportunity to work with you. Thank you for your business!
Sandra was a great help!
Sandra was a great help. Fixed my issue right quickly.
3 June 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you for your feedback, Willie! We’re glad to hear that Sandra was able to quickly resolve your issue and provide the assistance you needed.
We truly appreciate your kind words and thank you for your business!
A1 Team
I've worked with amur (and other lenders) for many yrs. I can say, without doubt, they're A1. Blake is one of the best reps we've ever had, and Justin Wennekamp is BY FAR the best funder we've ever had the pleasure of working with. They're both super responsive, easy to work with, and most importantly know how to hustle through deals. In our field ease of business is everything and they certainly deliver!
3 June 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you so much for taking the time to share such incredible feedback, Marcello! We’re honored to have earned your trust over the years and are thrilled to hear that your experiences with our team have stood out among the many lenders you’ve worked with.
We’ll be sure to share your kind words with Blake and Justin Wennekamp. Their responsiveness, dedication, and commitment to keeping deals moving are qualities we value greatly, and it’s wonderful to know they’ve made such a positive impact. Thank you for your continued partnership and for allowing us to be a part of your success.
Kira gave me quick responses and is…
Kira gave me quick responses and is very pleasant to deal with!
1 June 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you for taking the time to share your feedback! We’re delighted to hear that Kira was responsive and made the process enjoyable. Providing timely support and a positive experience is something we take great pride in.
We truly appreciate your kind words and your business!
Amy was helping me on my problems I…
Amy was helping me on my problems I really appreciate her and was pleasure working with you guys thanks again.
29 May 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you so much for sharing your experience! We’re delighted to hear that Amy was able to assist you and help resolve your concerns.
We truly appreciate your kind words and are grateful for the opportunity to work with you. Thank you for your business and for taking the time to recognize Amy’s efforts!
Jayde made my experience great
Jayde made my experience great. She is always so kind and willing to help me with whatever questions I have.
27 May 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you for your wonderful feedback, Becky. We’re so glad to hear that Jayde consistently makes your experience a positive one. Taking the time to answer questions and provide dependable support is exactly the kind of service we strive for.
We truly appreciate your kind words and your continued business!
Great customer service and support!
27 May 2026
Unprompted review
Reply from Amur Equipment Finance
Hello Chris! Thank you so much for your feedback! We’re thrilled to hear you had a positive experience and felt well supported throughout the process.
We truly appreciate your kind words and your business!
Worst loan I ever took out! Do not use Amur!
Worst loan I ever took. The website sucks you never know what your actual balance. If you request your balance you can only get once a year without paying $40 to see balance. They added insurance to equipment even though I have insurance. I wished I would have borrowed money from the cartel. DO NOT USE Amur FOR ANY LOAN!!!!!! I also think there are a-lot of fake reviews here there is No way there are so many 5 star reviews I’d give a zero rating if possible.
27 August 2025
Unprompted review
Reply from Amur Equipment Finance
Thank you for taking the time to share your feedback. Jason. We’re sorry to hear that your experience did not meet your expectations.
At Amur, we work hard to provide clear communication and professional service throughout the life of every contract. Equipment Protection charges may be applied when compliant insurance coverage is not maintained on financed or leased equipment. Prior to any coverage being placed, notifications are sent and customers are provided time to submit updated insurance information. These requirements and processes are in place to help ensure the equipment remains properly protected throughout the term of the agreement
We would also like to clarify that Amur does not charge customers to request, review, or obtain their account balance information. Balance details can be provided at any time, and there are no limitations on customers contacting us for this information.
We appreciate your feedback and will continue looking for ways to improve the overall experience we provide.
Best customer service Representative
After all the customer support people I have spoke with Andi is by far the best person/ Customer support person I've dealt with so far. She is very kind and listens to your issues and goes above for you. 10 Stars for Andi..
26 May 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you so much for taking the time to share such thoughtful feedback, Henry! We’re truly honored to hear that Andi stood out and made such a positive impact on your experience.
Providing compassionate, attentive support and going the extra mile for the people we work with is exactly what we strive for. We’ll be sure to share your amazing comments with Andi, she’ll be thrilled to hear them. Thank you again for your trust and your business!
Reply from Amur Equipment Finance
Hello Haytham, we love hearing this—thank you! We’re so glad Andi made such a great impression.
We truly appreciate your kind words and your business!
Problem quickly and favorably resolved
Kira did a fantastic job of resolving our issue in a favorable and timely manner. Her communication and follow-up were excellent.
21 May 2026
Unprompted review
Reply from Amur Equipment Finance
We truly appreciate you taking the time to share this feedback! It’s great to hear that Kira handled your concern efficiently and kept you informed every step of the way.
We’re glad the outcome met your expectations, and we’ll be sure to share your kind words with her. Thank you again for your business!
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