At least from visual perspective to date, I found the iPhone the way it was described in the website. The delivery was smoother and secured. One little comment, it would be better to add products that... See more
Company replied
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See what reviewers are saying
The sales lady in Nijmegen was very helpful and advised insightfully on which kind of new keyboard I would need for my iMac. She also spent some time with me to carefully advise and troubleshoot the h... See more
Company replied
Bad service, waited a week for an AirPods 3 Pró case, PostNL did not deliver it. I contacted Amac support and received no help or refund, the two companies are pointing the finger at eachother at this... See more
Company replied
I had an excelent service experience at Amac either physical shop or during my ipad purchase online. Everything went smoothly, they answered to all my questions and made me feel welcome. I am really h... See more
Company replied
Company details
- Computer Store
- Cell Phone Accessory Store
- Computer Accessories Store
- Mobile Phone Repair Shop
- Software Training Institute
Written by the company
Amac is de grootste Apple Premium Reseller met een webshop én winkels verspreid over Nederland. Met een compleet aanbod aan Apple-producten en een uitgebreid assortiment aan accessoires voor de Mac, iPad, iPhone, iPod en Apple Watch is dit dé plek voor al je aankopen en cadeaus. Het team van Amac beschikt over alle kennis om je vragen te beantwoorden en adviseert je graag persoonlijk over de keuze en aanschaf van een Mac, iPad, iPhone of ander Apple-product.
Over Amac
Written by the company
Contact info
Proostwetering 13, 3543 AB, Utrecht, Netherlands
- 088 - 77 06000
- care@amac.nl
- www.amac.nl
4.3
Excellent
35K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Fast delivery competitive prices
Fast delivery. Premium products at competitive pricing.
28 April 2026
Reply from Amac | Apple Premium Reseller
Thank you for your positive review, and it's great to hear that you received your order quickly!
Bad service
Bad service, waited a week for an AirPods 3 Pró case, PostNL did not deliver it. I contacted Amac support and received no help or refund, the two companies are pointing the finger at eachother at this point.
1 July 2026
Unprompted review
Reply from Amac | Apple Premium Reseller
Thank you for your review! We’re sorry to hear that your experience with the delivery of your AirPods case did not meet your expectations and that there is uncertainty around the shipment.
We would like to look into this for you, however we cannot find any order details based on the information in your review. Could you please send an email to care@amac.nl with your order details, so we can investigate this further and help you find a solution?
We hope to resolve this for you as soon as possible and provide you with a better experience in the future.
Reply from Amac | Apple Premium Reseller
Thank you for your wonderful review!
We're delighted to hear that you're happy with your refurbished device and that it feels as good as new. That's exactly the experience we strive to provide.
We hope you enjoy your purchase, and we look forward to serving you again in the future!
29.95 for a phone case
I went to this shop because I had an issue with my phone, which they fixed without any problems. I was then advised to get a screen protector, so I paid €29.95 because I was told it came with a one-year warranty.
When I returned, I was told the warranty only covers bubbles. A one-year warranty that only covers bubbles makes no sense for a €29.95 screen protector. This should have been made clear before I paid. Very disappointing.
29 June 2026
Unprompted review
Reply from Amac | Apple Premium Reseller
Thank you for your review! We’re glad to hear that your phone issue was resolved. We’re sorry to hear that the information about the screen protector warranty did not meet your expectations. We understand that it is important to have clear information before making a purchase, and we will take your feedback into account. We hope to provide you with a better experience in the future.
At least from visual perspective to…
At least from visual perspective to date, I found the iPhone the way it was described in the website. The delivery was smoother and secured. One little comment, it would be better to add products that can be purchased along with the chosen item/s (matching products). For example, in my case, I would have bought a screen protector if there was a recommendation.
24 June 2026
Reply from Amac | Apple Premium Reseller
Thank you for your review! We are happy to hear that you are satisfied with your iPhone and that the delivery went smoothly and securely. Thank you as well for your feedback about recommending matching accessories, we will definitely take this into account. We wish you lots of enjoyment with your purchase and hope to welcome you again in the future!
I have noticed that in my mac book air
I have noticed that in my mac book air, at the area of camera, the monitor glass is unclean, looks like someone used it before. It still has the same spot.
15 June 2026
Reply from Amac | Apple Premium Reseller
Thank you for your review! We’re sorry to hear that you noticed a mark on the display area of your MacBook Air. Our products are delivered new and unused, so we would like to look into this with you to understand what happened. Please feel free to contact our customer service team so we can help you further. We hope to resolve this for you soon!
Very helpful and knowledgeable staff…
Very helpful and knowledgeable staff working their phone lines. What you expect from a “premium reseller”!
19 June 2026
Unprompted review
Reply from Amac | Apple Premium Reseller
Thank you for your review! We’re glad to hear you found our staff helpful and knowledgeable over the phone. We appreciate your kind words and hope to assist you again in the future!
Great product
Great product, card tracker. Works immediately!
From my purchase, the next day deliverd!
9 June 2026
Reply from Amac | Apple Premium Reseller
Thank you for your review!
Great to hear that you are happy with the product and that it worked immediately. We’re also glad your order was delivered the next day.
We hope to see you again soon in our stores or on our webshop.
Fast shipping .
8 June 2026
Reply from Amac | Apple Premium Reseller
Bedankt voor je review!
Fijn om te lezen dat je tevreden bent over de snelle verzending. Hopelijk zien we je snel weer in onze winkels of op onze webshop.
Reply from Amac | Apple Premium Reseller
Bedankt voor je review!
Fijn om te lezen dat je tevreden bent over onze service in Alkmaar. Hopelijk zien we je snel weer in onze winkels of op onze webshop.
Horrible service
Horrible service
The staff was so horribly rude only to me but when someone different color came in she way more giggly and friendly. I don't recommend at ALL
12 June 2026
Unprompted review
Reply from Amac | Apple Premium Reseller
Thank you for your review!
We are sorry to read that you had this experience. This is absolutely not the service we want to provide to our customers.
We take your feedback seriously and would like to receive more information about exactly what happened. Would you please contact our customer service via care@amac.nl, addressed to Trustpilot? If possible, please mention the relevant branch, date, and time of your visit.
We would be happy to look into this situation with you.
MacBook case
I ordered a MacBook case. It arrived really quick and it was well packed too.
8 June 2026
Reply from Amac | Apple Premium Reseller
Thank you for your review!
We're happy to hear that your order arrived quickly and was well packaged. We hope you enjoy your new MacBook case.
Fast delivery
Fast delivery, which I didn't expect since there was no delivery time on their web page for my Mini Mac 4.
It arrives in two days.
1 June 2026
Reply from Amac | Apple Premium Reseller
Thank you for your positive review, and it's great to hear that you received your order quickly!
Excellent service
Excellent service: very helpful, quick, efficient, friendly
8 June 2026
Unprompted review
Reply from Amac | Apple Premium Reseller
Thank you for your positive review, and it is nice to hear that you are satisfied with our service.
The product that I received was broken.
The product that I received was broken.
Now I need to take my time to return and get the new one.
28 May 2026
Reply from Amac | Apple Premium Reseller
Thank you for your review. We're sorry to hear that the product you received was defective and understand that having to arrange a return is inconvenient.
We can see that your return request has been registered and the return instructions have been provided. Once we receive the product back, we'll process the return as quickly as possible.
We apologize for the inconvenience caused.
Shopping experience is good but The…
Shopping experience is good but The customer support is very slow.
21 May 2026
Reply from Amac | Apple Premium Reseller
Thank you for your positive review and the feedback!
We will include your feedback in our conversations to make our customer support better.
The power bank was a little scratched
21 May 2026
Reply from Amac | Apple Premium Reseller
Thank you for your review! I am sorry to hear that the power bank is damaged; that is obviously not what we intended.
Have you already contacted our customer service? If not, we recommend doing so. We would be happy to work with you to find a suitable solution.
Reply from Amac | Apple Premium Reseller
Thank you for your positive review, and it's great to hear that you received your order quickly!
Reply from Amac | Apple Premium Reseller
Thank you for your positive review, and it's great to hear that you received your order quickly!
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