Support from staff both medical and non medical has been very good whilst my medication gets tweaked and sorted. Very happy. Definately doesn't feel like they're a sales team. My Dr is mindful of my b... See more
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About Alternaleaf Australia
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Very happy with Alternaleaf
Very happy with Alternaleaf, they are reliable and there doctors take the time out to discuss your plan.
What made my experience great was…
What made my experience great was dealing with professional practitioners who provided a great service . Great Staff with great products and advice.
My doctor is amazing always engaged…
My doctor is amazing always engaged have formed a great relationship with my doctor and the benefits from switching from Big pharmaceuticals to a natural alternative have been life changing
Alternaleaf have been fantastic.
Alternaleaf are great. The doctors are always helpful and understanding. That take the time to learn about their patient. They always deliver on time and offer same day if required. To receive a notification to let me know my item will be out of stock shortly was really helpful, no mess or fuss to change prescription.

Reply from Alternaleaf Australia
Nice people to talk and deal with and…
Nice people to talk and deal with and actually care about you
Easy access to treatment with great…
Easy access to treatment with great follow up and delivery in a timely manner of required medicines.
Friendly professional service.easy to…
Friendly professional service.easy to communicate.
Quick delivery
Friendly knowledgeable doctors and…
Friendly knowledgeable doctors and staff. I have never had any problems here. I've been a patient here for a couple of years now and the service has been outstanding. Deliveries with the medication are speedy and discreet. 3-4 days from ordering depending on your address.
My experience
Overall my experience has been very positive, Doctor Bakry is very helpful with providing myself with the best treatment possible.
All the staff and nurses have very understanding and help out as much as they can.
But sometimes you need to speak to a human as the online chat is unable in most of my circumstances.
The reason for the 3 stars, is because the product’s inconsistency.
While most containers of the flower are good there are still few that are not, with under developed buds.
The new oil when changed was not very palatable to myself, but under doctors advice have now changed to edibles.
The only other issue is with not being able to collect in my area is relying on freight which when it goes missing I have had no product before and had to wait until it was found or 14 days to place an order.
Needs to be something in place as you can not be expected to wait for 7 days for this to be resolved.
Have waited 4 days for a delivery from a pharmacy that is 2 minutes away from my residence.
I do understand these are dealing with outside services, but this is the services offered.
Great service with knowledgeable…
Great service with knowledgeable Doctors that were able to provide a variety of options.
Very disappointed,asked for information…
Very disappointed,asked for information (paper work) regarding my problems (back issues) after being with alternaleaf for 12 months.these things should have been addressed at the first appointment not 12 months after!
One of the prescribed items was out of…
One of the prescribed items was out of stock and portal advice was to book a consultation to find a replacement.
I was unable to book through the portal so emailed customer service who were very good and organised a consultation booking for me.
However during the consultation the doctor did not offer a replacement medication instead based on a very limited conversation decided he would only renew my prescription with one repeat. He offered to let me stay in the current prescription which I took as I have a number of repeats left.
Up until now your service has been excellent and I have referred to friends
However my latest experience was disappointing.
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