Allsopp & Allsopp Group Reviews 

415
•
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers had a great experience with this company. Customers frequently praise the staff and real estate agents for being exceptionally professional, incredibly helpful, and genuinely attentive throughout the entire property search journey. Many people note that brokers make finding a new home smooth, completely transparent, and entirely stress-free by offering continuous support, valuable advice, and clear communication. Some reviewers were not happy with property management services, reporting frustrating experiences, poor communication, and a complete lack of proper operational coordination. A few other people also felt that certain agent interactions lacked transparency and that the overall execution fell well below their initial expectations.

What people talk about most

Staff

Reviewers mention positive feedback about staff, noting that representatives are highly professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very impressed with the services received from Allsop’s team. Simran Priya Aulakh has been very helpful and very professional in helping us find the right property. One big positive with this organisa... See more

Rated 5 out of 5 stars

Had the pleasure of working with Teelah, she was awesome. Very professional and patient, Teelah listed my apartment and had it rented out in 3 days. I highly recommend A&A and Teelah especially.

Rated 5 out of 5 stars

Carine Damoo did a great job in handling the requests from potential buyers. When the offer was made, her approach was clear, transparent and professional.

Rated 5 out of 5 stars

Thanks Stefanie for the great support during the process of finding my new home. In a week time we managed to finish the entire process. Very recommended.


Company details

  1. Real Estate Agency
  2. also in
  3. Commercial Real Estate Agency
  4. Mortgage Broker
  5. Property Maintenance
  6. Recruiter
  7. Vacation Home Rental Agency

Written by the company

Allsopp & Allsopp Group are an international multi-award winning Dubai based real estate agency, which offers services such as Residential Sales & Lettings, Commercial, Mortgage Services, Holiday Homes, Recruitment, Home Maintenance and Digital Marketing.


Contact info

4.0

Great

TrustScore 4 out of 5

415 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(415)

34 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely the worst group of agents…

Absolutely the worst group of agents I’ve dealt with. I rented out my property to one of their clients, only to discover they had brought in an unverified tenant who stopped paying rent after the second cheque.

The quality of their clientele is simply not worth your time. After months of non-payment, I was forced to evict the tenant through a lawsuit (where all his claims were denied through court). Throughout this ordeal, my only question was how they could allow such a client to slip through their process.

The manager refused to take any responsibility, claiming his job ended once the contract was signed. Yet, he had no issue intervening on behalf of the tenant, suggesting they had a valid case for not paying rent and even attempting to negotiate with me to accept the tenant’s excuses.

To make matters worse, their broker tried to cancel the Ejari contract without my consent or approval, adding to the frustration. The entire experience felt completely biased, possibly due to the tenant being Canadian Arab and me, the landlord, being Indian.

Save yourself the headache. These agents have terrible clientele, questionable practices, and will waste your time and resources. Avoid them at all costs.

25 June 2024
Unprompted review
Rated 1 out of 5 stars

They are an utter pest in Dubai

They are an utter pest in Dubai. Three reps spammed my mobile on an unsolicited basis in three days pestering me about selling my flat which I live in and is not advertised anywhere for sale.
Well done A&A, will never use you.

15 January 2025
Unprompted review
Rated 5 out of 5 stars

Working with Murat from Allsopp and…

Working with Murat from Allsopp and Allsopp was a fantastic experience from start to finish. He went above and beyond to ensure the sale of my flat in The Greens was smooth and stress-free. Murat guided me through every step of the process, keeping me informed and reassured at all times. His dedication, expertise, and exceptional service made all the difference. Highly recommend!

2 January 2025
Unprompted review
Rated 5 out of 5 stars

Kelly Romani gets the job done!

We have had 2 great experiences with Allsopp and Allsopp since moving to Dubai in 2022. Kelly Romani first helped us find our rental villa when we first arrived and we had such a great rapport we kept in touch. When we decided to buy recently, there was no question about who I would ask to help us! Kelly has found us our dream home and we will be moving in very soon. Kelly makes the whole process run smooty, coordinating with the whole team and keeping us informed every step of the way. Thank you Kelly Romani and the Allsopp team!

15 November 2024
Unprompted review
Rated 5 out of 5 stars

Kelly Romani

She was a great agent to work with. She is very sharp in terms of business and has a great personality. She helped me a lot to rent out my house.

6 December 2024
Unprompted review
Rated 2 out of 5 stars

Won't recommend, especially for first time buyers

I recently engaged with A&A to purchase my first property in Dubai, working with brokers Abbey Priestley and Chris Clarke, mortgage advisors Jags and Mark Montenegro, and purchase advisor Mark Woodside. Here’s an overview of my experience:

Interaction with Brokers
My initial interactions with Abbey were positive, and she showed me a range of properties aligned with my preferences. However, once I selected a property, I felt pressured to sign the agreement based on a valuation that was later proven inaccurate. Both brokers assured me the property's value was supported by comparable transactions in the building, but the bank's valuation (as I was a mortgage buyer) came in lower, leaving me to cover the difference.

Additionally, the property lacked electricity and water, preventing a thorough inspection for defects before signing. Despite promises to address subsequent issues, such as a faulty bathroom tap and electrical connection, no follow-up support was provided. This lack of transparency and undue pressure left me with a negative impression of A&A’s brokerage services, and I would not recommend or use them again.

Mortgage Advisors
I opted for A&A’s mortgage advisory services, expecting a seamless, coordinated process. Unfortunately, there was limited communication between departments, and I frequently had to seek clarifications on mortgage options myself. The explanations lacked proactivity and left me uncertain about the best offer for my needs. Overall, it was a stressful and disorganized experience.

Purchase Advisor
Mark Woodside was the exception to an otherwise disappointing experience. He was proactive, clear, and helpful throughout the purchasing and handover processes. His support stood out as a positive aspect of the journey.

Summary
For first-time homebuyers, I strongly recommend approaching property purchases cautiously. Take your time to explore your options, seek independent advice, and avoid being rushed into signing agreements. While A&A may seem like a convenient one-stop shop, my experience showed that their services lacked transparency, coordination, and a customer-focused approach. Be mindful that their primary objective appears to be closing the sale rather than ensuring your best interests are met.

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Sales of Springs villa

It has been a delightful and exceptional experience working with Amie Squire.
Her regular communication was always impeccable, she made every effort to keep us constantly updated and well informed. Amie was responsive to all of our questions and concerns and all issues were addressed swiftly and promptly.
Amie pays attention to detail, she is supportive, hardworking and organised. As a result of these qualities the sale of the villa was pleasant and stress free.
I highly recommend Amie if you are looking for a dedicated, conscientious and professional agent.

1 December 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience!

We had the pleasure of having Ben as our Agent and he really went above and beyond! He showed us many different apartments and was always on top of things. He is extremely organised and efficient and we were very happy to have him help us look for an apartment in Business Bay. Since we were very new in Dubai, he was able to support us and was always very prompt to reply and listen to our needs - we highly recommend!

24 October 2024
Unprompted review
Rated 1 out of 5 stars

unethical agent

The agent Jessica Roberts, doesn’t work with other agents. My client sent me her listing and I reached out to her, however she doesn’t want to show the unit and in the end will make the owner of the unit lose out on a potentially high sale price

1 November 2024
Unprompted review
Rated 5 out of 5 stars

The whole experience end to end was…

The whole experience end to end was very professional and transparent, Chris was very informative with the whole market, assisting me to take the right decision, catering to my needs and objectives. I would defiantly consult him for next purchases

24 October 2024
Unprompted review
Rated 1 out of 5 stars

I had the unfortunate experience of…

I had the unfortunate experience of dealing with Regan Spencer Steele (Card No. 71936) regarding the rental of an apartment. It is a frustrating process, marked by disorganization and incompetence. It took over a month just to sort out the contract, and even now, on my scheduled move-in day, nothing has been resolved—despite having already made the necessary payments. My advice: avoid working with this agent if you value your time and peace of mind.

9 October 2024
Unprompted review
Rated 1 out of 5 stars

Terrible service and lack of honesty

Terrible service and lack of honesty!

Allsop&Allsop owes me 16,000 AED as they calculated wrongly when I moved out of an apartment in Dubai November last year. They sent me a calculation stating that I had to give a 60 days notice plus a 60 days penalty. My contract clearly states 30 + 60 days. They acknowledged this first after 10-15 emails, but still after 10 months, they have not paid me back.
Totally a company lacking values and terrible in responding to requests.
Please stay away from them. The owner of the apartment is of the same kind. Totally lacking respect for the tenants. It is the worst I have experienced in my 35 years in business! Simon S

15 April 2024
Unprompted review
Rated 5 out of 5 stars

I couldn’t be happier with my…

I couldn’t be happier with my experience dealing with Emma as a first time property investor in Dubai. When I first reached out to Emma via Instagram she was so helpful. I was interested in purchasing an off plan property in Dubai with a 60/40 payment plan but I was unsure of which areas had the best ROI or basically any idea of where to start. Emma sent me over a lot of information within a few hours of reaching out & offered to set up a zoom meeting with myself if I wished to. I took her up on the offer of the zoom meeting & I was blown away with the amount of valuable information I received within the 60 minute zoom meeting where she delivered a full presentation to me about upcoming projects & the different properties available etc. When I first began to research this investing project I was sure I wanted an apartment in the Marina but after our zoom meeting I learned so much & my views changed when, Emma introduced me to a new opportunity of townhouses & villas that I wasn’t aware of previously.

Emma managed to secure me a townhouse in the community I wanted, even though it had sold out at first, She managed to secure me a last minute cancelled unit from the developer.

I was very happy & pleased overall with the experience, I can’t thank you enough,

Cheryl

30 September 2024
Unprompted review
Rated 5 out of 5 stars

Will sold my apartment

Will sold my apartment, he gave me regular updates throughout the process, he worked very hard to get a quick sale for me. As an overseas seller I appointed Noora as my POA she quickly arranged the appointment with a Notary and also assisted with the Dubai Rest app. Abbi has been my contact in the sales progression team and dealt with the sale right up to the transfer. She is friendly and efficient at the same time, the sale had its problems which she dealt with reassuring me and answering any questions or concerns I had with patience and understanding. She has been a star throughout. The only fault for me was with finance I didn't expect it to take over a week after transfer for the funds to reach my bank account in the UK, especially as the charge for the service is 0.5% Sophia in FX and Abbi were my go between.

29 July 2024
Unprompted review
Rated 1 out of 5 stars

Allsopp & Allsopp’s Agent Ryan Hudson

Real Estate Agent Ryan Hudson from Allsopp & Allsopp sold my JBR property to a friend of his during Covid for $200,000. I told him I had found a renter and did not want to sell. That’s when he started pressuring me to sell (it was during Covid when nothing was selling and he was desperate to get his commission). That same property in 2024, is now worth $1.5m. I have lost $1.3m because of Ryan Hudson and Allsopp & Allsopp.

27 August 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look