One Investments Reviews 121

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional expertise, dedication, and professional approach, often highlighting their helpfulness and honest advice without any pushiness. People frequently mention the outstanding customer service, noting that interactions are smooth, respectful, and efficient, making complex processes feel easy and stress-free. The overall user experience is described as excellent, with many appreciating the clear communication and personalized guidance received throughout their journey. However, some people were dissatisfied with the company's marketing and internal management practices. They mentioned misleading promises regarding career growth and support for new hires, a lack of structured training, and issues with responsiveness from management.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the transparent... See more

User experience

People report positive experiences with user experience. Many customers describe their interactions as... See more

Marketing

Consumers find marketing to be ambiguous. Many reviewers praise the company's deep market knowledge,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As an existing client I want to express that Zishan Ali is outstanding. He took the time to understand our needs, offered honest advice, and handled every detail with care. His expertise and dedicatio... See more

Rated 5 out of 5 stars

I write this review specially for the wonderful Kirren! Getting to the real estate business in dubai was a little daunting as there are soo many agents getting you to sign on property deals. Kirrens a... See more

Company replied

Rated 5 out of 5 stars

Top tier from day one. Tristan has made my experience purchasing a property, first time, in a foreign country as easy as can be. We spoke in depth about my goals and what I wish to achieve in... See more

Rated 5 out of 5 stars

Fantastic experience I have a great experience throughout with Mr Ihsan Halabi (One Homes) helped me in the whole process of property purchase. I recommend everyone if you want to buy a property in D... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One Investments is a multi-award-winning real estate advisory headquartered in Dubai, with additional offices in London and Houston. Since our establishment in 2011, we have proudly overseen over $2 billion in real estate transactions worldwide. Our team has helped thousands of clients secure premium properties in prestigious developments across major international markets, specialising in Dubai and London.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

121 reviews

5-star
4-star
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1-star

Replied to 33% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Above and Beyond Service from Leon Roberts !!

We had an exceptional experience working with Leon Roberts at One Investments. From the very start, he was incredibly patient, knowledgeable, and genuinely supportive throughout our journey over a few months.
My partner and I had so many questions, but Leon never once seemed fed up — in fact, he went above and beyond every single time. He didn’t just focus on selling us a property; he took the time to help us understand what it would actually be like to settle into a new country. From advice on visas and job opportunities to practical tips like where to buy furniture, he covered everything we could possibly think of.
What really stood out was his continued support, even when our plans changed. Due to the escalation of the Middle East conflict, we decided not to go ahead with the purchase, but Leon remained courteous, understanding, and genuinely helpful. Even when we chose to explore options elsewhere, he still made the effort to guide us and connect us with the right people.
It’s rare to come across someone so dedicated, honest, and invested in helping others beyond just making a sale. We’re incredibly grateful for all his support and wouldn’t hesitate to recommend Leon to anyone looking for trustworthy and genuinely helpful advice.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Top notch investments

I’ve had the pleasure of working with One Investment in Dubai, and in particular with Tris Taylor, and I can honestly say the level of professionalism, efficiency, and attention to detail has been outstanding from start to finish.

What really sets them apart is their knowledge across all areas of the Dubai property market — from off-plan developments to secondary market opportunities. Every part of the process is handled with precision and care, and nothing ever feels rushed or overlooked. Their efficiency and attitude make the whole experience smooth and stress-free, which is exactly what you want when making property investment decisions abroad.

Tris Taylor in particular has been a huge source of knowledge. Through his guidance, expertise, and especially his webinars, I feel like I’ve gained a fountain of knowledge about the Dubai market, how it works, where the opportunities are, and how to approach investments properly and strategically.

If you’re looking at property investment in Dubai, whether it’s off-plan or the secondary market, I wouldn’t hesitate to recommend One Investment and Tris Taylor. Their professionalism, market knowledge, and attention to detail are genuinely top-tier, and they make you feel confident and informed every step of the way.

8 March 2026
Unprompted review
Rated 5 out of 5 stars

Agent to agent review for Trist - the MVP

As an agent in the industry, I haven’t personally closed a deal with Trist (yet), but I’ve got to give credit where it’s due. His content is on another level! It is always super informative, genuinely educational, and most importantly, real. No fluff, no gimmicks.. just straight value.
You can tell he really knows his stuff, and it shows in the way he breaks things down so clearly. What stands out even more is how he takes the time to reply to DMs and actually engage. That’s rare.
He’s out here leveling up while still lifting others up at the same time. Respect to someone who’s killing the real estate game and bringing people along for the ride.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Really Helpful

Had a perfect experience! It’s my first property but Triston helped me through it completely. He didn’t come across as a salesman but more of an educator and advisor. Highly recommend.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

I’ve come across many directors/…

I’ve come across many directors/ managers/ agents in my time. Trist Taylor has got to be THEE change we needed in Dubai. Honest, trustworthy & highly knowledgeable of the market. As an agent & a director / manager he truly is the best. He creates the most valuable content online and with that has grown a huge network of investors/ clients. Would highly recommend using him as an agent.

2 March 2026
Unprompted review

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Working with Zishan OneInvestment

Zishan at One Investment was simply terrific to work with. He brought genuine client-centered care, authenticity, honesty, and valuable facts and experience-based perspectives to our encounters. He demonstrated exceptional expertise, dedication, and professionalism, taking the time to understand client needs, and making the overall experience as smooth as possible. He always made himself readily available to meet to discuss any issues or concerns, or to provide more information. I felt very comfortable working with him and grateful for his assistance. Truly a 5-star experience!

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Working with Zishan OneInvestment

Working with Zishan was an exceptionally positive experience. From our very first meeting in London, it was clear that he had a comprehensive understanding of every detail and option available to us. His attention to detail and ability to address all our questions with clarity and confidence immediately set him apart.

Throughout the process, Zishan maintained consistent communication without ever making us feel pressured. Having spoken to many brokers, we found his approach refreshingly transparent and comfortable. He kept us updated with the latest offers in a timely manner, and ultimately, we secured a flat through OneInvestment with a smooth and straightforward process. Zishan remained actively engaged at every stage, and we truly appreciate his dedication and professionalism.

I have no hesitation in recommending his services. He is a true professional who is committed to making the entire journey as seamless as possible. We would be more than happy to work with him again in the future

19 March 2025
Unprompted review
Rated 5 out of 5 stars

Positive Experience

I had a very positive experience with One Investments, particularly working with Alex. He was charismatic, knowledgeable, and highly professional, making the whole process smooth and stress-free. Alex was always approachable, responsive, and genuinely invested in achieving the best outcome.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

⭐ Amazing Service from Brandon & Riley!

We met Brandon and Riley in Sacramento, and they have been an amazing help since day one. I had a really great experience with One Investments while buying our property. Brandon and Riley were professional, friendly, and always happy to assist throughout the entire process.
They were very quick to answer all my questions, explained everything clearly, and truly cared about helping us make the right decision. They made the whole experience easy and stress-free, which we really appreciated.
Even when there was a small misunderstanding at one point, they handled it very professionally and took the time to explain everything until we were fully satisfied.
Both of them went out of their way to help us, and because of their support and hard work, the entire process was smooth and positive.
I would definitely recommend One Investments — especially Brandon and Riley — to anyone looking to buy a property. Thank you again for everything!

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from an experienced broker

As an existing client I want to express that Zishan Ali is outstanding. He took the time to understand our needs, offered honest advice, and handled every detail with care. His expertise and dedication made a huge difference, and we felt confident every step of the way. We’re so grateful for his help and wouldn’t work with anyone else.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Client Service

Zishan was an excellent and examplary sales broker. I was impressed right from the beginning with both his level of knowledge about the particular details of our deal and also with the confidence he showed in walking me through the entire presentation. I think his client service skills are superior and very well honed because he listens well and close to the needs of his clients and proposes options with clear explanations without the pushiness of a salesman. Ultimately I felt very comfortable and taken care of. That was a 5-star experience.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Top tier from day one.

Top tier from day one.
Tristan has made my experience purchasing a property, first time, in a foreign country as easy as can be.
We spoke in depth about my goals and what I wish to achieve in the UAE market and Tristan is always on hand for any advice or tips I need to best navigate the market.
Since speaking to Tristan initially, I have now put down a deposit on a townhouse and am buying an apartment also.

He has also gone one further and booked me flights and accomodation this month to see for myself how my investments will be working in person!

You don’t get this kind of service anywhere else!!!

Top Tier Trist

5 January 2026
Unprompted review
Rated 5 out of 5 stars

I had a really great experience with…

I had a really great experience with One Investments when buying my house. Sayed and Kash were amazing throughout the whole process — super friendly, professional, and always happy to help. They made everything feel easy and stress-free, which I really appreciated.

They were always quick to answer my questions, explained everything clearly, and genuinely cared about helping me find the right home. Thanks to their support and hard work, the whole experience was smooth and positive.

I would definitely recommend One Investments, especially Sayed and Kash, to anyone looking to buy a property. Thanks again for everything!

2 January 2026
Unprompted review
Rated 5 out of 5 stars

I recently invested in a property in…

I recently invested in a property in Dubai with the help of One Investments, and I’m very pleased to have worked with them.
From the initial discussions on the market through to completion of my transaction, the team was professional, knowledgeable and definitely made navigating Dubai's real estate landscape much easier.

A particular thank you to Syed and Faisal, who were my main contacts throughout. They were responsive, knowledgeable, and always willing to go the extra mile. Their guidance and personal advice gave me confidence at every stage, and I really appreciated their straightforward approach.

Overall, I had a very positive experience and would happily recommend One Investment to people considering investing in Dubai property.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service!

Lisa is an exceptional professional who made my property journey seamless. Her deep market knowledge and clear guidance gave me confidence in every decision. Communication was always transparent, timely, and supportive, keeping me informed throughout the process. Overall, her combined expertise with genuine care, turned a potentially overwhelming experience into a smooth and successful one.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Exemplary service with a human touch

Our experience with Syed Bokhari and One Investments has been exceptional from start to finish.

With it being our first investment in the UAE, Syed was able to guide us through the entire process with a level of professionalism and personability that is rare within the industry.

At no time were we pressured or mislead, Syed was a key advocate when dealing with the developers and ensured we were informed and prepared before all discussions.

As I was investing with my Parents, I'm incredibly grateful for the care, consideration and patience he offered to my family.

I would highly recommend his services to anyone looking for someone trust worthy to handle their investment.

10 December 2025
Unprompted review
Rated 1 out of 5 stars

What a disgraceful company

What a disgraceful company! They failed to provide documented Terms and Conditions for the fly-in offer which part of sale and a big selling point for them. They tried to blame everything on Damac (the developer), they then asked me to argue with Damac instead of themselves. But they sold me the property NOT Damac!! Be careful when you buy in the UAE as stuff will be hidden from you and the process lacks transparency that you would get in the UK when solicitors are involved.

4 December 2025
Unprompted review
Rated 4 out of 5 stars

Client Centric Sales

Kirren took time to show us a great wide of the possibile projects , such that we could make informed decisions, she’s client centric and so looks out for what we want and what is best for us, which makes her a great success as that is a selling point. We were pleased with all the explanations and clarification we got such that we ended up showing Interest on a unit within a day! I also noted that travelling to SA made a huge difference!

19 October 2025
Unprompted review
One Investments logo

Reply from One Investments

Thank you for your great feedback. We’re thrilled to hear that Kirren’s client-centric approach and clear explanations helped you feel confident in your decision.

One Investments Team

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