Simple returns policy, I ordered wrong size. Replacement fine. Speedy and simple ordering procedure. I would not have looked at All Saints website though as I did not find there shop windows appeal... See more
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Founded in East London in 1994, AllSaints breaks through the noise to offer something different. The style-obsessed come for cult leather jackets, signature biker boots, asymmetric dresses and accessories with attitude – and stay for our commitment to sustainability and service.
AllSaints has 250 stores globally including franchise partnerships, a strong digital presence and over 50 brand business partners, reaching customers in over 150 countries.
The brand creates menswear and womenswear ready-to-wear collections from its London atelier, plus footwear, accessories and fragrance, and is known for its iconic leather jackets. Inspired by its customers’ lives, the AllSaints aesthetic is about turning your back on the trends and making your own rules, a uniform without uniformity, clothes that make you feel good. AllSaints is an attitude, wear it your way.
15-17 Jacks Place, 6 Corbet Place, e16nn, London, United Kingdom
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Very quick delivery, amazing products! Highly recommended (don't miss the SALEs)

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The dress I ordered was a complete mess it was so creased!,
Fast ordering, Fast delivery. Arrived in a box, that you didn't what to throw out.

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Very well-designed website, the product matches the description, and the shipping was extremely fast.

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High quality from start to finish oh and arrived early!

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So easy to order. Great delivery and the items far surpassed expectation

Reply from AllSaints (Official)
Excellent delivery, email confirmation and prices even better!! Very happy 😃

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Customer Communication, delivery is punctual, merchandise well packed

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Top quality items delivered promptly and excellent customer service again from All Saints

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Excellent quality! Fast delivery. Easy website to navigate. The skirt I ordered was great … very flattering fit.

Reply from AllSaints (Official)
I have been looking at this sweatshirt for a while, then there it was on sale. Ordered in the blue colour which is perfect for a jeansaholic! - mainly allsaints by the way. The quality is brilliant and will last and get better with washing. As they say buy cheap buy twice, quality is always better.

Reply from AllSaints (Official)
had an amazing experience at the AllSaints Regent Street store in London. Betty provided exceptional customer service from start to finish. She was incredibly friendly, patient, and helped me find the perfect sizes. She made me feel welcome and was always ready to help with anything I needed. Shopping was so easy and enjoyable thanks to her. A big thank you to Betty for going above and beyond – she is a real credit to the Regent Street team! Highly recommend this store. ⭐⭐⭐⭐⭐

Reply from AllSaints (Official)
Great service, prompt delivery, sadly to long for me so have had to return, which is quick & easy, lovely skirt tho, thank you

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