allcarpartsfast.co.uk Reviews 

956
TrustScore 3 out of 5

3.0

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Rated 2 out of 5 stars

Ordered some parts, supposed to come fast but clearly not. Arrived in a reasonable time considering they came from Italy. Ordered an Injector clip KIT and received just one clip, meaning it would c... See more

Rated 5 out of 5 stars

Wow! What amazing service from Steve at Endon Services. Following an incident, I suspected damage to the underside of my car. I emailed Endon Services to see if they could supply replacement panels i... See more

Rated 1 out of 5 stars

Ordered battery from advert as copied below (in stock +£4.99 delivery) but received email from Steve W. informing: 'I'm afraid we are £6.00 short of the £10.99 required to ship your order by cou... See more

Rated 4 out of 5 stars

1star updated to 3-4star. Paid up front for small parts 5wks ago. Was initially no response to email 3wks ago chasing up. Submitted 1star Trustpilot review expressing experience. Quickly received emai... See more

Company details

  1. Auto Parts Store

Information provided by various external sources

We sell new, genuine car parts and ship anywhere in the world. We specialise in supplying trade outlets and individuals in expensive parts of the world. Our UK-based prices are usually very competitive. We offer every available part for Renault, Nissan, Toyota, Lexus, Peugeot, Citroen, VW, Audi, Seat, Skoda, Ford, Subaru, MG, Rover, Tata and Perodua. We're also happy to source parts from other manufacturers on a request basis. Contact us on mike@endonservices.co.uk to check availability on the parts you need.


Contact info

3.0

Average

TrustScore 3 out of 5

956 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.0

All reviews

(956)

7 reviews in the last 12 months

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Rated 1 out of 5 stars

I paid £11.69 for first class with…

I paid £11.69 for first class with Tracking code, plus £64 for 4 bulbs, after 1 week I tried the tracking code which I received and ...wow...nothing ??? I contacted all car parts and they tried to convince me that I paid for normal delivery and it would take upto "25" days ???? I proved that I'd paid for first-class and they then said that it was a mistake because at checkout I indicated that I wanted second-class??. I proved with a screenshot that I'd taken that this wasn't true and they then offered me a £4,99 refund because it was my fault ??? . I then contacted PayPal and told them that I don't believe that the firm really is in Kent or that the so called Customer Experience Managers name is really Alwyn as he said, its simply a transit Adresse and every oder goes to the real firm in China, and that is why it takes up to "25" days or more before you get what you paid for. It's nothing but a Con job ..Fraud nothing else...DO NOT BUY ANYTHING FROM THIS WEBSITE...IT'S FRAUD STAY AWAY WARN EVERYONE...and I cancelled the oder and they wouldn't accept it...the matter is still being handled by PayPal.

6 February 2024
Unprompted review
allcarpartsfast.co.uk logo

Reply from allcarpartsfast.co.uk

Hi Paul, this is a case of mistaken identity, I believe.

We're not in Kent, we don't have an Alwyn (nor claim to have one), we don't source anything from China, and we don't charge £11.69 for any of our shipping options.

I'd be grateful if you'd redirect this review toward whoever richly deserves it.

Thanks,
Mike Aldridge
allcarpartsfast.co.uk
Endon Services
Stoke on Trent (not Kent or China :))

Rated 5 out of 5 stars

Great experience

Don’t normal review companies but when I was looking to buy from these guys I thought I’d check out the reviews and they were mixed to say the least. I had a great experience using these, I order 2 items for a very competitive price, the order was updated with a tracking number and received the package a few days later. So just wanted to add to the good reviews for this company

12 February 2024
Unprompted review
Rated 4 out of 5 stars

OK in the end

1star updated to 3-4star. Paid up front for small parts 5wks ago. Was initially no response to email 3wks ago chasing up. Submitted 1star Trustpilot review expressing experience. Quickly received email from allcarpartsfast apologising and attributing delay to OEM sourcing. Order shortly fulfilled with much better Comms. All is well that ends well, but could have been better overall. Appreciate the efforts to resolve , so updated!

7 October 2023
Unprompted review
Rated 1 out of 5 stars

Disgusted- Order part on Monday and…

Disgusted- Order part on Monday and paid extra for next day delivery. Tried calling several times on Wednesday. Eventually when i did get through response i got was unbelievable- We dont have the part in stock and emailed the dealer- someone should have been in contact with you!!! Worst bit.. the part is x3 more expensive- how do you want to pay the extra!!.

So i paid the difference straight away and was promised part will be delivered by Friday. Nothing on Friday.. tried calling but no answer.

Stay well away if you need a ‘part fast’ AVOID

18 September 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service ordered a hard to find part they sourced fast and delivery was just as fast aswell. Communication was excellent and updated me at every point.

5 September 2023
Unprompted review
Rated 1 out of 5 stars

Unbelievable and unacceptable service

Unbelievable and unacceptable service, ordered a part and paid for it, the received a email that is asking if im ok to wait 5-10 days for the part to arrive from France I replied with yes please proceed with the order and surprise after 1 min another email with: Your order has been refunded. !! Great job guys ! Thank you Steve! Just avoid

1 September 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Very well organised and great customer service. I'd like to thank Mike and the team for the service the provide. Highly recommended!!

19 July 2023
Unprompted review
Rated 1 out of 5 stars

Extra payment of 30% asked

I placed an order and they didn't sent any updates. When I asked about my order they asked about extra payment of 30% of the initial price and the delivery time go's from 3-4 days to2-3 weeks. How long you don't ask about it...they will takes your money. Let's see if I will be refunded.

20 June 2023
Unprompted review
Rated 5 out of 5 stars

Fast Delivery

We needed a small bolt that was urgently required for a front shock / spring fitting, ordered on Monday delivered by Royal Mail 24 service the following day. Very impressed with service, keep up the good work.

13 June 2023
Unprompted review
Rated 5 out of 5 stars

Allcarpartsfast has rare Rover items

Allcarpartsfast has rare Rover items. I ordered items that weren't in stock. After a few days a mail was sent explaining that the previous price wasn't up to date anymore and that the items had become more expensive. The price was still good however and I'm happy they could at least restock. Later I found some other rare parts and had those added to my order without any trouble. The order arrived complete and fast in the Netherlands once despatched.

28 March 2023
Unprompted review
Rated 5 out of 5 stars

Very impressed!

I was sceptical at first to order from this company due to seeing a lot of negative reviews and possible scam.
I went ahead anyway and ordered some Volvo parts on the 30/11/22.
I have received these parts Today 8/12/22. So, it took 8 days from order to delivery, but I would say it would have been at least 3 days quicker if not due to the postal strikes.
The parts I ordered were for a Volvo and to be honest I thought it would not be possible but was pleasantly surprised when they arrived. These are new genuine parts and I found that these were cheaper than on eBay which were selling second hand items.
I also phoned them up to check on the order and Mike was very helpful and returned my call. Top company thank you and I'll be sure to use again in the future. Don't be put off and do give them a try.

8 December 2022
Unprompted review
Rated 5 out of 5 stars

I have read other reviews

I have read other reviews, all very odd, mine, and a collegue in Cheltenham, have received a 1st class service in record delivery time, I was so impressed, iv ordered something else I needed. Excellent service. Thanks

18 November 2022
Unprompted review
Rated 1 out of 5 stars

Pricing scam

Website quoted a price and said item in stock. Paid for item, then was contacted to say item price had increased(by nearly double), paid the additional cost and then received a receipt for the original price. These people are scammers

1 January 2022
Unprompted review
Rated 2 out of 5 stars

Recently Citroen order out of stock

Recently ordered x3 different Citroen p/n's, which were showing as in-stock. Payment taken, but one day later it was refunded as NONE of them were actually in stock.

One being out of stock I can accept, but three indicates someone is not checking, leading to my time having been wasted.

4 December 2021
Unprompted review
Rated 5 out of 5 stars

Great service and excellent prices, I thoroughly recommend them

I've found Allcarpartsfast to be very responsive to my queries and orders. I've mostly ordered Renault parts (ranging from a large front subframe to some obscure nuts and bolts) and have found their prices and delivery times to be excellent. I've recently needed a Volvo diagnostic part which they were also able to source.

25 August 2021
Unprompted review
Rated 1 out of 5 stars

I placed my order #48122 on 5 May 2021

I placed my order #48122 on 5 May 2021. I kept tracking my parcel and was informed by TNT that my parcel was lost. I tried to contact ALLCARPARTSFAST many times by email and left message on its website but no response from them.

They only reply to client’s enquiry about potential order since they want to make money. I did the full payment including the delivery fee to ALLCARPARTSFAST but I got nothing. TNT said that he did the compensation with the seller for the lost parcel. It means that ALLCARPARTSFAST received my payment and TNT’s compensation, however they choose to ignore client’s enquiry for lost parcel. They ignored my email and message again and again!Be careful of this irresponsible seller!!!

21 June 2021
Unprompted review

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