Ali Bongo Reviews 

2,232
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

not sure who I spoke to today on the phone, whoever he is needs a payrise and super chill dude that went out of his way to push my package through for next day free of charge. always great custo... See more

Rated 3 out of 5 stars

A little Disappointed with my first order here, if your selling ungummed blunts maybe you could make it clearer, waste of money they won’t stick what so ever for me.. just add (no gum) to the produc... See more

Company replied

Rated 5 out of 5 stars

First time customer and will be ordering again very soon! Made an online order Friday, came today! Very impressed!! Glass jars bubble wrapped up very well, even my rolling tins and trays were wrapped... See more

Rated 5 out of 5 stars

Order a 9.5cm roor diffuser and waited ages for it from Germany only for Royal Mail to screw up and lose it when it came here, these guys have went above and beyond to sort this and I got exactly what... See more

Company details

  1. Book Store

Written by the company

Ali Bongo, The UK's Premier Headshop - We have the greatest range of Pipes, Bongs, Seeds, Vaporizers, Skins, Clothing & so much more. We have a 2 story shop in the centre of the beautiful city of Norwich in the heart of East Anglia, as well as servicing the needs of the worlds smokers. With 30 years in the industry, you will be amazed at the unrivalled selection we have on offer. Contact our team for advice and more on 01603 760055 or @ admin@alibongo.co.uk


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(2,232)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful and Trustworthy Company

I had to phone to sort part of my order/check stock. So helpful and even called me back so I did not have to wait on the phone. So helpful, I would recommend and trust this company, in all dealings.

10 September 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely excellent service

Absolutely excellent service, packaging is very very good and completely stops damage unless it was literally stamped on an even then they could possibly survive, packaging is discreet and delivery is quick and free, I've had a lot of orders and I live in the canary islands so take them from the UK and legally grow them, iv had 2 bad seeds in over 80 and I think it was my fault, Iv spotted a mistake with a specific seed and contacted the company and they were great and rectified the mistake in the description, I will not use any other company, if your a collector or a "Legal" grower you will not find better quality value and service

21 August 2024
Unprompted review
Rated 5 out of 5 stars

Don't shop anywhere else...

If you shop anywhere else you're doing it wrong. Ali Bongo is a national treasure and all their products are well priced with exceptional delivery.

Do it right, shop Ali Bongo!

31 May 2024
Unprompted review
Rated 5 out of 5 stars

I have been a customer her for years…

I have been a customer her for years always try here first to see if they have what i need never had an issue
top online store

4 April 2024
Unprompted review
Ali Bongo logo

Reply from Ali Bongo

Thanks for your kind words Stephen! We really appreciate your support :-)

Rated 5 out of 5 stars

Great experience

Purchased a glass piece and not only did it arrive promptly and 100% correct the packaging was very discreet, honestly great experience all round

28 December 2023
Unprompted review
Rated 5 out of 5 stars

These guys are fantastic

These guys are fantastic. I spoke to nick via email as I had a special request. He got back to me nice and quick and was so helpful. Going beyond what I'd asked for. A pleasure to deal with. Having had such a good experience with this company I will 100% be going back to try some more of their great products. Thanks guys.

14 December 2023
Unprompted review
Rated 5 out of 5 stars

LEGENDS AND THE BEST IN THE UK!

not sure who I spoke to today on the phone, whoever he is needs a payrise and super chill dude that went out of his way to push my package through for next day free of charge.

always great customer service, friendly and super helpful!

first time grabbing myself a dab rig, kit etc so I am looking forward to my bisscotti crumble :D

30 November 2023
Unprompted review
Rated 5 out of 5 stars

First time customer

First time customer, and I was just amazed by the comprehensive customer service and rapid shipping time. I'm in the USA, and received my order in perfect condition within 24 hours of shipment (I did opt for the international FedEx option). Absolutely incredible! I have ordered a lot of seeds, and no experience comes close to this.

16 August 2023
Unprompted review
Rated 5 out of 5 stars

10+ years a customer

10+ years a customer and they still surprise me. I got my seeds in less than a week from order. UK to the US! I love these folks they always go the extra mile!

25 July 2023
Unprompted review

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