I received an unexpected email from the ICE Headship team. To be honest I thought it was a scam. The website looked to professional to be an illiterate scammer so I made a test purchase. Items arr... See more
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Great service from UNOFFICIAL - See Our 25k+ Reviews At Reviews.co.uk. Ordering was easy, and delivery was impressively fast. The products were of excellent quality, though there were some items out o... See more
I have placed several orders with this company. I have found nothing but easy payment, easy delivery and easy ordering. They made it even better when I made a mistake and contacted them straight away... See more
1,Allways 24h/next day delivery, 2, 10% of your last order. can be used on your next order, or it can be saved & used whenever you want on all items.3 free seed with every 3seeds you buy. 4 can get mu... See more
Company details
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Contact info
Unit 2, 26A Marsh Green Road West, EX2 8PN, Exeter, United Kingdom
- 01392 984009
- admin@iceheadshop.co.uk
- www.iceheadshop.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 24 hours
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Great service and great products
Great service and great products, with really quick delivery
AMAZING SHOP
Amazing shop! The staff are incredibly friendly, helpful, and very knowledgeable. The owner went above and beyond to help me with my enquiry and make the right purchase. Huge range of excellent products and rapid delivery. I highly recommend Ice head shop 10/10
Excellent customer service
I have bought a few things from here. I naver had a problem until last week. Two items were missing from mr order and they sent me an additional item that I didn't order.
I contacted them over the weekend. They emailed me today and offered to send me the missing items. I mentioned that they gave me 1 extra item that I didn't order and told them that they could just send 1 of the missing items. They said They would send me the missing items and they let me keep the extra item.
This is great customer service. Prompt, effective, kind and generous. They take ownsership of their mistakes.
I really need a good experience. Things are pretty bad for me every day. Many thanks.
Fast delivery
Fast delivery, good ideals and pretty good smoke .. I would definitely recommend to people looking to buy cbd online. Would give 10 /10
Five star all the way from customer…
Five star all the way from customer service "outstanding " to product quality, highly recommended
10/10
Products = 10/10
Customer service = 10/10
Delivery time = 10/10
Couldn't of asked for a better service.
Customer for life.
I ordered a vova dry herb vaporizer…
I ordered a vova dry herb vaporizer which is not working correctly and barely releasing any smoke even though i followed the included instructions exact. I would not recomend wasting money on this product.

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Best head shop, great service!
Massive selection of products, super fast delivery and easy to order. I was shocked at how fast they process and sent my order considering the huge catalogue they have. This is the best head shop I've bought from and would definitely recommend.
Pleasantly pleased will definitely…
Pleasantly pleased will definitely order again
Unfortunately I was very disappointed…
Unfortunately I was very disappointed with products. Shipping was fast and good but found the listings for the energy powders as bit misleading, you just used the chemical words for caffeine. I should have googled the ingredients perhaps before I purchased but the listing should also have been more transparent I had known that It was have caffeine power I may as well have brought pro plus and crushed and snorted it. products were disappointing and didn't actually do anything.
Amazing products and amazing customer…
Amazing products and amazing customer service!! Absolutely recommend.
New customer experience - Positive
A relatively new customer, have shopped there a few times but now my only source of natural CBD products. Great selection to choose, knowledgeable help, great service and quick delivery. Shall be recommending to friends and colleagues. 👌🏼
10/10 allways speedy delivery
Lucky
Was lucky enough to get one my brothers energy packs. Very impressive. This guys picked himself off the floor and got down to business. Trust me. Energy packs. I love this fu#£ing guy.
a great company with great products and…
a great company with great products and with speedy delivery too.
This company is a fraud!!!
I tried to order cbd hash...order got declined...but gave me an option for bank transfer...silly me did the bank transfer...emailed them 7 times to no avail...rang both numbers they advertise no answer...whet on the chat page still no reply...im now 38 pounds down with no product on its way...give this company a wide birth its a con...this company needs naming and shaming...absolutely fuming!!!

Reply from See Our 35,000+ Reviews on Reviews.io
Great 3 for 2 deal!
Great selection. Everything I like and have ordered before is always on the 3 for 2 offer. Bargain! And great quality products. Order often! :)
Delivery is rubbish never gets here on time
Maybe use another delivery service 1st time I ordered I had to go to the post office to get it no code on the leaflet no address nothing at the sorting office couldn’t find it 2nd time of ordering ment to be delivered even had an email from Royal Mail date and time waited in all day nothing so chasing my parcel it may be tomorrow I waited in all day you need a new delivery service can’t write a review about products as they havnt turned up yet

Reply from See Our 35,000+ Reviews on Reviews.io
I received a couple of dead seeds and…
I received a couple of dead seeds and when I wrang they replaced the whole lot there and then and they came the next day.
Brilliant customer service 👏
I've never had an issue apart from now
I've never had an issue apart from now, I didn't receive everything I ordered! It always says they are busy and their lines are closed even though it's mon-fri 10-4... filled a form thing out twice and no one has got back to me!!! Won't be buying from you again!!

Reply from See Our 35,000+ Reviews on Reviews.io
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