The three stars are for the frame which seems well made and solid, although I have only had it for 4 months. No stars for the canopy which is flimsy and leaks in even moderate rain. Also, the cushions... See more
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See what reviewers are saying
We bought 2 sun bed cushions a few years ago and I know out of warranty but considering they only come out a couple of weeks a year I wasn’t expecting all this white chalk like substance coming... See more
Product was easy to find. Clear choices and descriptions via style, pattern and all relevant measurements available and an affordable price. Ordered late Tuesday evening and two well protected parcels... See more
Company replied
I trawled through dozens of pages on garden chairs, until I found Alfresia. Found the perfect chair with leg extension. Delivered so quickly and lovely quality. Cushion is waterproof underneath. Very... See more
Company replied
Company details
About alfresia
Written by the company
Welcome to Homewares Direct! We specialize in providing the highest quality garden and home products. With over 10 years experience across our brands, we drive and strive to deliver style, quality and excellence in all of our products. We stock a fantastic selection of both contemporary and traditional designs and pieces to suit any style and space including: conservatory furniture, bar and dining sets, swing seats, hanging egg chairs, sun loungers, deck chairs, benches, parasols and cantilevers, gazebos, pergolas, artificial plants and trees, garden chair cushions, seat pads, gardening and watering tools, solar powered lighting, outdoor heating and barbeques. Creating a tranquil garden atmosphere is at the heart of Homewares Direct and our products are designed with dependability, style & craftsmanship in mind. Whether you are sat up late socializing on a warm Summer evening or spending a Sunday afternoon gardening, we are your one-stop shop for all of your outdoor living needs. Our Fire Mountain BBQs boast quality and affordability, with a variety of cooking styles and sizes there is something for every home. We also feature our Vitinni brand, offering high quality kitchen electricals such as air fryers, blenders and even a collection of pans.As well as a at least 12 months warranty on each of our products, we offer a flexible PayPal payment option so you can spread the cost of your purchase at your convenience.
Contact Us
Contact info
Robinson Street, OL16 1TA, Rochdale, United Kingdom
- 03300 021 600
- support@homewares.direct
- www.alfresia.co.uk
3.8
Great
724 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from alfresia
Hi ,
Thank you so much for your feedback and we are delighted you are happy with your order.
Thank you again for shopping with us.
Best Wishes,
Alfresia
Helpful staff
Helpful staff but instructions on tilt parasol didn’t remind that tilt was operated by pushing a button. Obvious really but I didn’t spot it.
27 June 2023
Reply from alfresia
Hi ,
Thank you so much for your feedback and we are delighted you are happy with your order and the service we provided.
Thank you again for shopping with us.
Best Wishes,
Alfresia
Prompt delivery and a good quality…
Prompt delivery and a good quality product .Arrived in two parcels by courier who left it with a neighbour which was helpful.Very comfortable sturdy lounger.
22 June 2023
Reply from alfresia
Hi ,
Thank you so much for your feedback and we are delighted you are happy with your order and the service we provided.
Thank you again for shopping with us.
Best Wishes,
Alfresia
Some of your customer service staff are…
Some of your customer service staff are very helpful, others not so much.
Also, having used your instructions to put up a swing Turin seat, I would suggest that the photograph images are made clearer. Also, the instructions need to be more helpful.
21 June 2023
Reply from alfresia
Hi Gill,
I am very sorry you are unhappy with the instructions you received. If you would like any further assistance please contact our customer service department and we will be happy to help you further.
Thank you again for shopping with us.
Best Wishes,
Alfresia
First class service
20 June 2023
Reply from alfresia
Hi Richard,
Thank you so much for your feedback and we are delighted you are happy with your order and the service we provided.
Thank you again for shopping with us.
Best Wishes,
Alfresia
Efficient service
From ordering to delivery was only a few days and the goods arrived in perfect condition.
7 June 2023
Reply from alfresia
Hi James,
Thank you so much for your feedback and we are delighted you are happy with your order and the service we provided.
Thank you again for shopping with us.
Best Wishes,
Alfresia
Very happy our new parasol
Very happy with the service and products from this company, highly recommend this company and will use again. Thank you
19 June 2023
Reply from alfresia
Hi,
Thank you so much for your feedback and we are delighted you are happy with your order and the service we provided.
Thank you again for shopping with us.
Best Wishes,
Alfresia
Arrived on time
19 June 2023
Reply from alfresia
Hi June,
Thank you so much for your feedback and we are delighted you are happy with the service we provided.
Thank you again for shopping with us.
Best Wishes,
Alfresia
No quibble money back warranty
17 June 2023
Reply from alfresia
Hi,
Thank you so much for your feedback and we are delighted you are happy with the service we provided.
Thank you again for shopping with us.
Best Wishes,
Alfresia
Reply from alfresia
Hi Pearl,
Thank you so much for your feedback and we are delighted you are happy with your order.
Thank you again for shopping with us.
Best Wishes,
Alfresia
Reply from alfresia
Hi,
Thank you so much for your feedback and we are delighted you are happy with your order.
Thank you again for shopping with us.
Best Wishes,
Alfresia
Excellent service.
Easy to order with in stock shown. Prompt dispatch and fast delivery. Garden seat cushion fitted old frame and has already been put to good use!
16 June 2023
Reply from alfresia
Hi Graham,
Thank you so much for your feedback and we are delighted you are happy with your order and the service we provided.
Thank you again for shopping with us.
Best Wishes,
Alfresia
I emailed with a question and was…
I emailed with a question and was answered efficiently and promptly
16 June 2023
Reply from alfresia
Hi Craig,
Thank you so much for your feedback and we are delighted you are happy with the service we provided.
Best Wishes,
Alfresia
Very good service.
15 June 2023
Reply from alfresia
Hi Christine,
Thank you so much for your feedback and we are delighted you are happy with the service we provided.
Thank you again for shopping with us.
Best Wishes,
Alfresia
First class service.
Ordering item was easy, delivery was very quick, overall a pleasant experience, I hope to do business with them again.
14 June 2023
Reply from alfresia
Hi Jerry,
Thank you so much for your feedback and we are delighted you are happy with your order and the service we provided.
Thank you again for shopping with us.
Best Wishes,
Alfresia
First class service
First class service, a quality product delivered within 2 days of ordering with tracking and time slot advised.
Would buy again, thank you.
13 June 2023
Reply from alfresia
Hi Ros,
Thank you so much for your feedback and we are delighted you are happy with your order and the service we provided.
Thank you again for shopping with us.
Best Wishes,
Alfresia
Fabulous quality thank you
13 June 2023
Reply from alfresia
Hi Leah,
Thank you so much for your feedback and we are delighted you are happy with your order.
Thank you again for shopping with us.
Best Wishes,
Alfresia
Reply from alfresia
Hi Deborah,
Thank you so much for your feedback and we are delighted you are happy with your order and the service we provided.
Thank you again for shopping with us.
Best Wishes,
Alfresia
Seat cushions for Garden Swing
A new set of seat cushions for the garden swing we bought from Alfresia a few years ago. Easy to order and quick delivery.
8 June 2023
Reply from alfresia
Hi Derek,
Thank you so much for your feedback and we are delighted you are happy with your order and the service we provided.
Thank you again for shopping with us.
Best Wishes,
Alfresia
A quick service
A quick service. Good description of product and it arrived quickly and is as said.
7 June 2023
Reply from alfresia
Hi Carol,
Thank you so much for your feedback and we are delighted you are happy with your order and the service we provided.
Thank you again for shopping with us.
Best Wishes,
Alfresia
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