The three stars are for the frame which seems well made and solid, although I have only had it for 4 months. No stars for the canopy which is flimsy and leaks in even moderate rain. Also, the cushions... See more
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See what reviewers are saying
We bought 2 sun bed cushions a few years ago and I know out of warranty but considering they only come out a couple of weeks a year I wasn’t expecting all this white chalk like substance coming... See more
Product was easy to find. Clear choices and descriptions via style, pattern and all relevant measurements available and an affordable price. Ordered late Tuesday evening and two well protected parcels... See more
Company replied
I trawled through dozens of pages on garden chairs, until I found Alfresia. Found the perfect chair with leg extension. Delivered so quickly and lovely quality. Cushion is waterproof underneath. Very... See more
Company replied
Company details
About alfresia
Written by the company
Welcome to Homewares Direct! We specialize in providing the highest quality garden and home products. With over 10 years experience across our brands, we drive and strive to deliver style, quality and excellence in all of our products. We stock a fantastic selection of both contemporary and traditional designs and pieces to suit any style and space including: conservatory furniture, bar and dining sets, swing seats, hanging egg chairs, sun loungers, deck chairs, benches, parasols and cantilevers, gazebos, pergolas, artificial plants and trees, garden chair cushions, seat pads, gardening and watering tools, solar powered lighting, outdoor heating and barbeques. Creating a tranquil garden atmosphere is at the heart of Homewares Direct and our products are designed with dependability, style & craftsmanship in mind. Whether you are sat up late socializing on a warm Summer evening or spending a Sunday afternoon gardening, we are your one-stop shop for all of your outdoor living needs. Our Fire Mountain BBQs boast quality and affordability, with a variety of cooking styles and sizes there is something for every home. We also feature our Vitinni brand, offering high quality kitchen electricals such as air fryers, blenders and even a collection of pans.As well as a at least 12 months warranty on each of our products, we offer a flexible PayPal payment option so you can spread the cost of your purchase at your convenience.
Contact Us
Contact info
Robinson Street, OL16 1TA, Rochdale, United Kingdom
- 03300 021 600
- support@homewares.direct
- www.alfresia.co.uk
3.8
Great
724 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from alfresia
Hi.
Thank you so much for your positive feedback and we are delighted you are happy with your order and the service we provided.
Thank you again for shopping with us.
Many Thanks
Alfresia
Lovely quality cushions
Been looking for a set of new cushions to give our conservatory furniture a new lease of life and I wasn't disappointed with my purchase. They are excellent quality and the free delivery was very quick and efficient.
11 August 2023
Reply from alfresia
Hi Sandra.
Thank you so much for your positive feedback and we are delighted you are happy with your order and the service we provided.
Thank you again for shopping with us.
Many Thanks
Alfresia
Everything perfect.
Very efficient. Order arrived quickly and well packaged. My conservatory furniture looks like new.
10 August 2023
Reply from alfresia
Hi Pam.
Thank you so much for your positive feedback and we are delighted you are happy with your order and the service we provided.
Thank you again for shopping with us.
Many Thanks
Alfresia
Replacement cushions
Exactly as seen on website...brilliant fit..amazing quality..reasonably priced..received within 2 days of order...looks like I have brand new furniture now and I only replaced the cushions.
9 August 2023
Reply from alfresia
Hi Dianne.
Thank you so much for your positive feedback and we are delighted you are happy with your order and the service we provided.
Thank you again for shopping with us.
Many Thanks
Alfresia
Very prompt replies to enquiry emails…
Very prompt replies to enquiry emails and very fast delivery service of product.
Only issue was I couldn't get a match to my existing cushions but the plain grey is fine. Thank you!
9 August 2023
Reply from alfresia
Hi Susan.
Thank you so much for your positive feedback and we are delighted you are happy with your order and the service we provided.
Thank you again for shopping with us.
Many Thanks
Alfresia
Padded luxury reclining chair covers
Replaced previous padded cover which had served well for many years . Excellent fit ,very comfortable & stylish & good value for money
4 August 2023
Reply from alfresia
Hi Sue,
Thank you so much for your positive feedback and we are delighted you are happy with your order and the service we provided.
Thank you again for shopping with us.
Many Thanks
Alfresia
Excellent purchase.
Very good quality and comfortable cushions. The colour was slightly more cream than I expected from the photos but I'm delighted with them, thank you.
1 August 2023
Reply from alfresia
Hi Anne,
Thank you so much for your feedback and we are delighted you are happy with your order and the service we provided.
Thank you again for shopping with us.
Best Wishes,
Alfresia
The product itself is great
The product itself is great. Just what i wanted. However, the instructions are not very clear at all so its still half assembled until we can work out what goes where
27 July 2023
Reply from alfresia
Hi Susan,
Thank you so much for your feedback and we are delighted you are happy with your swing seat. I am sorry you was struggling with the instructions, if you need any further assistance please call customer services and we will be happy to assist you further. 0330 022 555.
Thank you again for shopping with us.
Best Wishes,
Alfresia
Well made cushions exactly as previewed…
Well made cushions exactly as previewed in the brochure. They fit my existing chairs perfectly. Speedy delivery added to the satisfaction I felt about dealing with Alfresia.
26 July 2023
Reply from alfresia
Hi Roger,
Thank you so much for your feedback and we are delighted you are happy with your order and the service we provided.
Thank you again for shopping with us.
Best Wishes,
Alfresia
Easy to order
Easy to order, delivery a couple of days later even though they said it could be a week. Product exactly what I asked for. Very reasonably priced. Excellent service. Well done.
11 July 2023
Reply from alfresia
Hi Dawn,
Thank you so much for your feedback and we are delighted you are happy with your order and the service we provided.
Thank you again for shopping with us.
Best Wishes,
Alfresia
The lounger is well made
The lounger is well made
Very comfortable but thought it would have been higher off the ground as I have mobility issues so I was disappointed
19 July 2023
Reply from alfresia
HI Sheila,
Thank you for your feedback and I am sorry you are not happy with the height of your item.
We want our customer to be happy with our items and our service which is why we offer a 30 day returns policy. If you would like to return your item, please contact customer services and we will be happy to arrange this for you.
Thank you again for shopping with us.
Kind Regards
Alfresia
Easy to order via the website.
Easy to order via the website.
Cushions came quickly and are of good quality.
The only improvement would be a notification of when they are being delivered. It was pot luck that we were in when the delivery was made
17 July 2023
Reply from alfresia
Hi Stephen,
Thank you so much for your feedback and we are delighted you are happy with your order. The couriers will try and give time slots if available but this is not always an option. We provide tracking details so you can check the courier websites which should keep you updated.
Thank you again for shopping with us.
Best Wishes,
Alfresia
Fantastic service and great quality.
Good website easy to order and a quick delivery lovely
outdoor parasol.
15 July 2023
Reply from alfresia
Hi Rita,
Thank you so much for your feedback and we are delighted you are happy with your order.
Thank you again for shopping with us.
Best Wishes,
Alfresia
Reply from alfresia
Hi ,
Thank you so much for your feedback and we are delighted you are happy with your order.
Thank you again for shopping with us.
Best Wishes,
Alfresia
satisfied customer
proper packaging ; contents as illustrated ; product easy to assemble and operate ;
12 July 2023
Reply from alfresia
Hi ,
Thank you so much for your feedback and we are delighted you are happy with your item and the service we provided.
Thank you again for shopping with us.
Best Wishes,
Alfresia
First class product and first class…
First class product and first class service/ delivery.
12 July 2023
Reply from alfresia
Hi ,
Thank you so much for your feedback and we are delighted you are happy with your item and the service we provided.
Thank you again for shopping with us.
Best Wishes,
Alfresia
Excellent service.
7 July 2023
Reply from alfresia
Hi ,
Thank you so much for your feedback and we are delighted you are happy with the service we provided.
Thank you again for shopping with us.
Best Wishes,
Alfresia
Really pleased with this gazebo
Prompt delivery. The instructions were a little challenging and there was a slight issue with the canopy but customer service were very good communicating with me and resolved the problem. Would definitely recommend this gazebo.
30 June 2023
Reply from alfresia
Hi Mr Law,
Thank you so much for your feedback and we are delighted you are happy with your item. I am sorry you found assembly difficult, please contact customer service should you still require assistance and we will be happy to help further.
Thank you again for shopping with us.
Best Wishes,
Alfresia
A Pleased Customer
You actioned my order very promptly and it arrived within two days of my order being placed. i am pleased with the quality of the item and it fitted together with no trouble.
Thank you.
4 July 2023
Reply from alfresia
Hi Pauline,
Thank you so much for your feedback and we are delighted you are happy with your order and the service we provided.
Thank you again for shopping with us.
Best Wishes,
Alfresia
Replacing cane chair cushions with ease
Product was easy to find. Clear choices and descriptions via style, pattern and all relevant measurements available and an affordable price. Ordered late Tuesday evening and two well protected parcels arrived by 1030am on Thursday. The two sets of replacement cushions were on the conservatory cane chairs by 11am. Perfect fit. Made the chairs look like new. Thank you for the excellent service.
4 July 2023
Reply from alfresia
Hi,
Thank you so much for your feedback and we are delighted you are happy with your order and the service we provided.
Thank you again for shopping with us.
Best Wishes,
Alfresia
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