Alfaholidays Reviews 

5,287
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,206 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and drivers are exceptionally helpful, friendly, and knowledgeable, making every single trip fun and welcoming. Travelers also love the well-organized tours, delicious food options, and comfortable hotels located in fantastic spots near popular attractions. Though some reviewers noted that certain hotel facilities felt a bit tired or lacked modern amenities like elevators and convenient stair access. A few people also mentioned occasional long travel times, unexpected traffic delays, or limited breaks between long stretches on the road. Despite these minor drawbacks, consumers remain very eager to book future holidays.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the friendly and welcoming nature of hotel... See more

Service

Reviewers highlight positive aspects of service, noting that drivers are friendly, professional, and provide... See more

Holidays

People report positive experiences with holidays, expressing satisfaction and a strong desire to book again.... See more

Location

Customers consistently note positive experiences with location, highlighting hotels situated directly on the... See more

Facilities

Customers had ambiguous experiences with facilities. Many reviewers reported clean rooms with adequate space,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The week in Wales was great , hotel lovely , meals good but not to everyone’s taste, staff all very helpful. Our driver Brett was excellent he was very informative , funny and couldn’t be more hel... See more

Rated 5 out of 5 stars

The Melrose hotel is welcoming and clean, we had a refurbished room that had a large bathroom with a shower. Staff were always on hand to assist when needed. Our coach driver Rob (not and Alfa coa... See more

Rated 5 out of 5 stars

Apart from long journey down cromer via Cambridge.the holiday was well organised.hotel beautiful food good and well presented.we where well looked after.particulary enjoyed cruise on broads.weather am... See more

Rated 5 out of 5 stars

Hydro Isle of Man is great, great location on the sea front. Buses and horse drawn tram pass regularly. Electric railway and shopping centre close by. The rooms were small and dated but very clean an... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.6

All reviews

(5,287)

1,070 reviews in the last 12 months

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Rated 5 out of 5 stars

Alfa are the no 1 tour operator

Journey smooth driver keith kept us well informed and was pleasant all the time. Good trips but 2 hours in portree with not a lot to do and see maybe another extra tour to like dunvegan

Meals were adequate but would have preferred choice of chips or potatoes.
Also the Salmon i had i. The thursday had a great big bone in it which put me off .and green peashoots or similar with every meal

24 August 2026
Unprompted review
Rated 5 out of 5 stars

Real Value for Money.

We travelled to Melrose, we were picked up from our local location by one of the lovely Alfa drivers, Debbie, and were taken to the well organised Reading interchange where we had time to have a snack while the Alfa team put our cases on the coach to Melrose.
Russell, was our driver for the next week, he was a knowledgeable and friendly driver.
Our Trips out were excellent. The Hotel staff were attentive, good evening entertainment. The food, for what we paid a varied selection.
In a nutshell you just can’t get better value for money, in my opinion.
I’ve already booked another holiday for next year!

This may not be of interest to most people but Alfa are most accommodating for overseas travellers, as myself, and make bookings really easy via emails. Excellent customer service. 👏

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Our first time with Alfa


Our first time with Alfa. We had a friend who recommended them and we booked Fort William on the 23rd August. Out driver Josh was an absolute star,funny caring and a very polite young man. Nothing too much trouble and for those with mobility issues he helped in anyway he could. I fear he may have spoilt us for future holidays. Alfa he's a keeper. Hotel Croit Anna a little tired but the staff went all out to make our stay enjoyable. Thank you Alfa and Josh we will be going with you again in the future.H longhorn & S Robinson.

23 August 2026
Unprompted review
Rated 4 out of 5 stars

Isle of Wight experience.

Coach experience very good, prompt and comfortable.
Hotel was comfortable, food very good and good choice. Entertainment appreciated and bar acceptable.
The only problem was the hills in IOW which we did not appreciate, mobility problems!!
Ferry journies were excellent.

22 August 2026
Unprompted review
Rated 5 out of 5 stars

Holiday great until return 4hour delay…

Holiday great until return 4hour delay due to coach tyre puncture. I know the is is not your fault but a company your size must have had this problem before and should have had priority in emergency call out. Also along with most passengers picked up in Sutton Codlfield are not happy with the pick up point as you will see from previous correspondence such that am looking at alternative companies for next year.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

My holiday

I like that I don’t see my case till I get to the room and from the driver to the staff that they are very friendly and very helpful I go to the same hotel every year

28 August 2026
Unprompted review
Rated 5 out of 5 stars

First time with alfa couldn't fault it…

First time with alfa couldn't fault it hotel Queensway in Eastbourne was lovely..
The connection coach coming home from bowburn to Peterlee the wait was not pleasant and the driver wasn't sure what he was doing..
But I've booked up again for the Isle of Wight..

22 August 2026
Unprompted review
Rated 5 out of 5 stars

Alpha has a perfect package....

A local pick up point and good facilities at Burtonwood.
Our driver Kevin for the entire trip was really friendly. Very knowledgeable about the area. He cared about everyone.
The hotel - Bayshore, was very well organised. The staff, food, entertainment, bedroom was a very high professional standard.

22 August 2026
Unprompted review
Rated 5 out of 5 stars

Apart from long journey down cromer via…

Apart from long journey down cromer via Cambridge.the holiday was well organised.hotel beautiful food good and well presented.we where well looked after.particulary enjoyed cruise on broads.weather amazing.just got some before thunderstorm started.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Even though there was a motorway…

Even though there was a motorway closure and we arrived at our hotel 3 hours later.. the driver Derek was keeping us informed as to an ETA .. the meal was served later especially for us and was Lovley and fresh.!

21 August 2026
Unprompted review
Rated 4 out of 5 stars

Fantastic Edinburgh tattoo trip

Fantastic Edinburgh tattoo trip. The tours were great and one was unexpected. I always wanted to visit Holy Island. I was delighted when the extra trip on the last day was chosen as our destination . Our driver Derek was very funny and friendly and was always happy to help. The hotel was clean and comfortable. The only letdown for me was as I have dietary restrictions there wasn’t an awful lot for me to eat, however the staff in the restaurant did everything to make sure they would try and accommodate me with an alternative. Lovely people. Great holiday! Thanks

19 August 2026
Unprompted review
Rated 4 out of 5 stars

Everything was fine

everything was fine, journey down was easy and our room was the best we have ever had with great views and plenty of room. meals and service were poor on the first two days but improved after that. two very good trips out and good entertainment each evening.

19 August 2026
Unprompted review

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