Alfaholidays Reviews 

5,291
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,206 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and drivers are exceptionally helpful, friendly, and knowledgeable, making every single trip fun and welcoming. Travelers also love the well-organized tours, delicious food options, and comfortable hotels located in fantastic spots near popular attractions. Though some reviewers noted that certain hotel facilities felt a bit tired or lacked modern amenities like elevators and convenient stair access. A few people also mentioned occasional long travel times, unexpected traffic delays, or limited breaks between long stretches on the road. Despite these minor drawbacks, consumers remain very eager to book future holidays.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the friendly and welcoming nature of hotel... See more

Service

Reviewers highlight positive aspects of service, noting that drivers are friendly, professional, and provide... See more

Holidays

People report positive experiences with holidays, expressing satisfaction and a strong desire to book again.... See more

Location

Customers consistently note positive experiences with location, highlighting hotels situated directly on the... See more

Facilities

Customers had ambiguous experiences with facilities. Many reviewers reported clean rooms with adequate space,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The week in Wales was great , hotel lovely , meals good but not to everyone’s taste, staff all very helpful. Our driver Brett was excellent he was very informative , funny and couldn’t be more hel... See more

Rated 5 out of 5 stars

The Melrose hotel is welcoming and clean, we had a refurbished room that had a large bathroom with a shower. Staff were always on hand to assist when needed. Our coach driver Rob (not and Alfa coa... See more

Rated 5 out of 5 stars

Apart from long journey down cromer via Cambridge.the holiday was well organised.hotel beautiful food good and well presented.we where well looked after.particulary enjoyed cruise on broads.weather am... See more

Rated 5 out of 5 stars

Hydro Isle of Man is great, great location on the sea front. Buses and horse drawn tram pass regularly. Electric railway and shopping centre close by. The rooms were small and dated but very clean an... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.6

All reviews

(5,291)

1,084 reviews in the last 12 months

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Rated 4 out of 5 stars

Hotel staff friendly and helpful

Hotel staff friendly and helpful. Good choice on menu.
Rooms basic but clean.
No lift which is stated but stairs are quite narrow so request a ground or 1st floor room when booking. Lee our driver was chatty and knowledgeable about the area.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Central hotel

It was the first time we traveled with Alfa holiday, it was one of the best holidays we’ve had. Lee was our driver he was a lovely man very knowledgeable about all the places we visited.The hotel was good, very clean, the food was good. The hotel was right opposite the main pier, the town is next to the hotel what more could you want.

23 August 2026
Unprompted review
Rated 4 out of 5 stars

A well organised itinerary which…

A well organised itinerary which allowed for wonderful views of countryside and best stops for refreshments.

Hotel and catering beyond expectations in quality.

Bus driver cheery and considerate to not so able customers.

All in all - well done.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Hotel was fantastic.

Hotel was fantastic, very clean, along with room, food,(tasty and fresh)All on all, good value for money).staff attentive, location in flat area.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Hotel royal really good food excellent …

Hotel royal really good food excellent staff nothing to much trouble x would prefer one trip on the day instead on trying to rush two trips into one day as can't properly look around the place would still be value for money with one trip per day

23 August 2026
Unprompted review
Rated 5 out of 5 stars

Lovely Stay at Alvaston Hall

I'd never done a coach trip before but I definitely will again! It was so lovely not having to drive. Michelle, our coach driver, was great - always cheerful. I felt very safe with her at the wheel. We had two days out, one to Chester (lovely city) and the other to Llangollan (shame it rained). The hotel was great. I've been to other Warner's hotels before and Alvaston Hall didn't disappoint. I thoroughly enjoyed the entertainment in the evenings and we took part in the various quizzes. The ouside games were great, ranging from Connect 4 to velcroed-ball darts to mini-golf. I enjoyed an hours stroll around the grounds which were quite undulating but very interesting (there used to be a nine-hole golf course). The food was very good although we just stayed in the Market Kitchen which is mainly self service.

24 August 2026
Unprompted review
Rated 5 out of 5 stars

Fort William - Croit Anna Hotel

Coaches are comfortable. The driver (Josh) was excellent, fun, informative & caring. We went to Fort William, stopping at the Croit Anna hotel. Whilst the hotel is dated it is due to have quite a bit of refurbishment done, but the staff are welcoming and the food was good despite previous comments I'd heard.
Alpha holidays are good value for money, highly recommend them.

23 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent holiday to Fort…

Excellent holiday to Fort William/Jacobite/Mull/Inverness. Hotel interior was good, but exterior in need of TLC (I understand it's having a refurb in 2027).
Josh our driver was excellent as well.

23 August 2026
Unprompted review
Rated 5 out of 5 stars

The week in Wales was great

The week in Wales was great , hotel lovely , meals good but not to everyone’s taste, staff all very helpful.
Our driver Brett was excellent he was very informative ,
funny and couldn’t be more helpful.
Our only complaint was journey there and back we felt two 45 minute breaks was not enough time for disabled to stand in queue for meal and toilet break in approx 9hour journey. Apart from that great holiday and will certainly be booking another holiday with Alpha.

23 August 2026
Unprompted review
Rated 5 out of 5 stars

Lovely hotel

Lovely hotel, exellent accomodation, the waiter David was outstanding. Enjoyed the trips out.

31 August 2026
Unprompted review
Rated 5 out of 5 stars

A holiday with a difference

Our journey was made excellent by the politeness and professionalism of our driver. The hotel staff were polite and helpful and the hotel was of good standard, although a little tired in places and unfortunately it is not sited in the best place if you want a walk after dinner. The food was good and portion sizes excellent. The itinery of the holiday was amazing.

24 August 2026
Unprompted review
Rated 5 out of 5 stars

It was our 1st time travelling with…

It was our 1st time travelling with Alfa, and would definitely book again. We had a lovely driver called Gary he was with us through out the week and he was very informative about the places we visited. The staff in the hotel where very good as well,our only complaint was that the lift to the dining room which was on the lowest floor broke down and caused quite a few of us with walking difficulties a problem having to go up and down the stairs. Overall though our experience was good.

23 August 2026
Unprompted review
Rated 4 out of 5 stars

Gluten free food great

Gluten free food great. Staff wonderful. A nice hotel all round. We will come again.
Only thing we were disappointed with, we paid for a sea view room. True it did face the sea only trouble you couldn't sit and look out of window. To me a sea view window is a bay window so nearly spending £90 + pounds was a waste of money on that room.

23 August 2026
Unprompted review
Rated 5 out of 5 stars

Good holiday

I found it hard going up and down the stairs , but over all hotel was good and the staff very good, the driver name was JOSH he was very good l would give him 10 out of 10 for his driving and friendness and overall l enjoyed the holiday

29 August 2026
Unprompted review
Rated 4 out of 5 stars

A well oiled machine thats Alfa.

A well oiled machine thats Alfa.
The staff were friendly and helpful from the start,especially our driver Dave. Your cases are taken to your room as soon as they came off the coach.
A good selection of meals to choose from breakfast and tea time.
The area was fabulous Cornwall and all the included trips we're well worth it.
My only criticism was that our bedroom was too small for anyone with accessibility problems, but we managed even having a laugh about it.
Our coach was full of characters who helped us laugh along the way.
Dave well. An excellent and knowledgeable driver. Tiny country lanes accessed with ease.
We have been many times with Alfa from Scotland to Isle of Wight and always had a great holiday. Thank you.

22 August 2026
Unprompted review

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