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Airsoft World Reviews 

1,970
•
TrustScore 4.5 out of 5

4.6

Adventure Sports
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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast shipping, noting that their orders arrive promptly and always in pristine condition. People also highlight that the staff members are extremely friendly, highly knowledgeable, and always ready to provide helpful answers to any questions. Buyers find the online store very easy to navigate when placing their purchases without encountering any trouble whatsoever. Some reviewers were not happy with occasional delivery delays and frustrating courier issues. Consumers frequently mentioned experiencing unexpected transit setbacks, late parcels, or sometimes expensive shipping fees tied to the external delivery service.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting incredibly fast shipping... See more

Product

Clients share positive opinions on product quality, highlighting that items arrive properly packed, in... See more

Staff

Users describe positive interactions with staff, finding them professional, knowledgeable, and helpful.... See more

Service

Customers had positive experiences with service, expressing satisfaction and noting that they will definitely... See more

Order

People report positive experiences with order, highlighting smooth transactions and fast delivery times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an issue, which took a few days to resolve, but we did resolve it to my satisfaction (ok, it was my inability to read) I'm happy to continue to use them as the lads were professional and h... See more

Rated 5 out of 5 stars

Never had an issue with Airsoft world, normally cheaper than other sites. Would always check them before looking elsewhere if something wasn't in stock. Item is delivered exactly when expected

Rated 5 out of 5 stars

I purchased a very expensive replica from Airsoft World and almost immediately experienced problems with it. When I contacted them, they offered to have a look to see if they could diagnose the issue... See more

Rated 5 out of 5 stars

Fantastic service all round. Website easy to use, kept updated on my order, tracking code sent promptly and item arrived extremely fast. Item itself was perfect too. Will be using airsoftworld again!

Company details

  1. Adventure Sports

Written by the company

Airsoft World are a wholesale distributor of airsoft sports products, bb guns and all associated parts and accessories. Airsoft World have one of the most professional technical advice and gun repair departments in the industry.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.6

All reviews

(1,970)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Good value

Good value, good updates, postage a little slow, but that was possibly down to the courier.
Will use AW again.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service all round

Fantastic service all round. Website easy to use, kept updated on my order, tracking code sent promptly and item arrived extremely fast. Item itself was perfect too. Will be using airsoftworld again!

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Pleased with my item

Pleased with my item, great service very quick and i will probably buy more stuff from this site in the future.Thanks!

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Buying experience

I made a purchase online which was very straightforward but also had to call soon afterwards the person was very helpful and answered my question quickly. My package arrived soon afterwards. I have to say that the company and it's staff are very efficient.
I have since sent them an email which I am awaiting a reply.
Very happy 😊.

25 September 2025
Unprompted review

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