Excellent service at Gatwick Airport. We decided to use this brilliant transfer service after BA cancelled our flight to London City airport. We were able to transfer from Gatwick to Londo... See more
Company replied
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Review summary
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Efficient, friendly, safe and reliable service that put our minds completely at ease at the end of a very difficult return journey from Spain. We were exhausted after a 7 hour flight delay and we were... See more
Company replied
Absolutely super experience. After being let down by multiple Uber and Bolt, we found the young gentleman on reception super courteous and efficient and within 5 minutes we had our driver. Given this... See more
Company replied
Excellent service from Airportcars Gatwick on a journey from Worthing to Gatwick. The driver was friendly and professional and arrived at my hotel ahead of time which was great. The car was very comf... See more
Company replied
4.6
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 2 weeks
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The service was not bad overall
The service was not bad overall, but the driver accelerated too much and drove very fast. Please remind your drivers that speeding is not a good way to make the service more attractive.
I would strongly advise your drivers to prioritise the safety and comfort of passengers.
Also, the price was too expensive compared with the cost of a black cab.
5 September 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Mr Kebade, can you please email drivercompliance@airportcars-gatwick.com with the date, time and full destination of your journey, so that we can trace the booking and identify the driver. We take safety as a priority and will investigate fully once we have the information.
Reply from Airportcars Gatwick
Dear Umair, thanks for your positive review.
Driver made our journey safe and very…
Driver made oyr journey safe and very helpful with our luggages
4 September 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Elsie, thanks for your lovely review.
Lovely smooth drive and a really nice…
Lovely smooth drive and a really nice car too. Driver was great also. Just left us alone as we was exhausted.
29 August 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Gary, thanks for your lovely review.
Reply from Airportcars Gatwick
Dear Reza, please email bookings@airportcars-gatwick.com with the date of your journey, the time and the full destination postcode and we will email a receipt.
Great and reliable service
Great and reliable service, at a fair price.
4 September 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Francisco, thanks for your lovely review.
Efficient, safe, courteous and reliable.
Efficient, friendly, safe and reliable service that put our minds completely at ease at the end of a very difficult return journey from Spain. We were exhausted after a 7 hour flight delay and we were finally able to relax and get some much needed rest. As soon as we met our driver, we knew we were in good hands.
4 September 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Tim, thanks for your lovely review.
Reply from Airportcars Gatwick
Dear Customer, thanks for your lovely review.
The driver was very help and polite
The driver was very help and polite. Job well executed . Thank you
4 September 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Agnes, thanks for your positive review.
Friendly helpful driver
Friendly helpful driver. Taxi arrived within five minutes .
3 September 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Sir, thanks for your positive review.
The driver was efficient and very…
The driver was efficient and very helpful . Quick response at the airport and a fair price ☺️
3 September 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Kenneth, thanks for your positive review.
Turned up quickly.driver was very…
Turned up quickly.driver was very friendly. Perfect service as always all the app
3 September 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Steve, thanks for your positive review.
Driver was very helpful with cases and…
Driver was very helpful with cases and got us all home say
3 September 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Mr and Mrs Long, thanks for your positive review.
Very happy great ride home from the…
Very happy great ride home from the airport
3 September 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Robert, thanks for your positive review.
Reply from Airportcars Gatwick
Dear Chris, thanks for your positive review.
Perfect picked up slightly earlier than…
Perfect picked up slightly earlier than booked but that was fine as we were ready waiting.
Quick safe trip to the airport.
31 August 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Russell, thanks for your positive review.
The taxi arrived within 10mins of…
The taxi arrived within 10mins of booking at Gatwick Airport, the price was not to my expectations but it was about 6pm in the evening and it was busy at arrivals. The driver seemed tired and did put himself, and my family at slight risk by his driving manner. We encountered a flat tyre on the way but driver carried on the M25, and then he run out of petrol but he carried on passing several petrol garages. Overall, quick and efficient service, prices are not the best. I hope the drivers do get some rest inbetween journeys and maintain their vehicles.
27 August 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Mo, can you please email drivercompliance@airportcars-gatwick.com with the date, time and full destination of your journey, so that we can trace the booking and identify the driver. We take safety as a priority and will investigate fully once we have the information.
Much cheaper then local Horsham taxis
31 August 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Douglas, thanks for your extremely positive review.
Driver was immediately available
Driver was immediately available, smartly dressed, clear and polite spoken English. Car was clean, smelled pleasant and large enough to transport my luggage and driver was helpful in loading my luggage into the vehicle. The drive was smooth and contactless payment was accepted. The price was a little on the high side but at least I got a comfortable ride home after a long haul overnight flight.
31 August 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Jay, thanks for your positive review.
Reply from Airportcars Gatwick
Dear Gareth, thanks for your positive review.
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