I dont speak english, but i'm happy with my Toliss/Aerosoft A340-600, it can be more improvement, but at the moment is a good plane.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They do make great simulation games, however, on the console side of things, especially Tourist Bus Simulator, it seems like they really dont care about that game. The only real issue with this is tha... See more
The ease of picking out what aircraft that I want and download or even an expansion packs are as easy as it comes along with the process, can’t wait for the A340 to come out
Good explanation about what to expect from the product. I purchased the SimHaptic software and it works very well on my setup.
Company details
Written by the company
Die Aerosoft GmbH steht seit mehr als 25 Jahren für hochwertige Simulationsprodukte. Mit über 30 Mitarbeitern und weltweit mehr als 50 freien Entwicklern zählt das Unternehmen heute weltweit zu den führenden Software-Herstellern.
Contact info
Lindberghring 12, 33142, Büren, Germany
- 02955 7603 10
- info@aerosoft.com
- www.aerosoft.com
4.2
Great
505 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 53% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Enjoy the shopping
Fast and reliable service. Including the option to process the purchase in advance, without having to use annoying and money-hungry payment services. So there's a world beyond PayPal. Very convenient!
8 September 2025
problem
Hi, I have this game for some time, at the last update I can no longer play with the steering wheel, for example I spin at 90 degrees and he still does not spin, the pedal responds very hard, please solve the problem,
14 September 2025
Unprompted review
Reply from Aerosoft GmbH
Hello, please contact our support for help with your issue: https://helpdesk.aerosoft.com/
Extremely fast shipping
Extremely fast shipping! Well packaged order! Amazing product!
11 September 2025
The Yawman Arrow controller has…
The Yawman Arrow controller has disappointed me, it doesn't work well and I had hopes.
5 September 2025
Reply from Aerosoft GmbH
Hello,
we are sorry to hear that the product didn't meet your expectations.
If there are issues with the controller or you need further assistance, feel free to contact our customer service at https://helpdesk.aerosoft.com/
Very fast and efficient service…
Very fast and efficient service throughout, including answering a few of my questions over email within minutes.
29 August 2025
Very bad experience
Very bad experience, very little will in helping to solve a problem that developed because misleading information on their website. And still my situation isn't resolved.
22 August 2025
Reply from Aerosoft GmbH
Shipping to non-EU countries incurs extra costs due to tariffs / import fees. This is disclosed on our website. From our payment & dispatch section:
"Please note that you will be charged additional import costs for a foreign shipment to a non-EU country, which you have to pay as the recipient."
Purchase software.
Purchased the new Micrososft Flightsimulator 2024 for XBox or PC.
Almost 5 stars but.
Internal ordering went well but, order confirmation was delayed due to internal issues at Aerosoft.
An email to Aerosoft was enough to get everything sorted out in no time. After that the delivery was very smooth and fast.
13 August 2025
Surprise, Surprise
Surprise, Surprise!!! $52.00 due to receive these articles.
Tariff charges or fraud?
I paid for article. Paid shipping. Then got a surprise when UPS shows up for delivery. COD. Won't be ordering from this company any time soon.
If I had been told in the beginning of my order, I would have purchased in the USA. For the same price after TARIFF???
14 August 2025
Reply from Aerosoft GmbH
Hello, unfortunately, we have no control over import fees. The additional charges depend on your country, which is disclosed on our website. From our payment & dispatch section:
"Please note that you will be charged additional import costs for a foreign shipment to a non-EU country, which you have to pay as the recipient."
to all my problems they had time to…
to all my problems they had time to think about and to tell me to solve it. In a short time they sent me infotmations.they were very helpful
20 August 2025
got the product buttkicker gamer pro…
got the product buttkicker gamer pro fast, all good
18 August 2025
Good Product! Great Company. Will order again.
Company had no issues at all. One of the only "in stock" providers I could find nationally, and asking a fair price. Shipping was pretty pricey, and then of course tariffs were even more than shipping! Though, no fault of the sellers. They were accommodating with info regarding shipping, and the product was great.
2 August 2025
quick delivery
15 August 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.