888casino Reviews 

3,002
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Put 80 quid in all together to see difference between big spins and little did 2 and 5 pound spins not one bonus did 40 pound of 10 p spins got two bonuses neither payed over 5 pound

Rated 1 out of 5 stars

I really wish I stayed away from this company. I played roulette for a couple of days and made a big win when it was time to withdraw the winning they were held the transaction with no communication... See more

Rated 1 out of 5 stars

Someone please report this casino and get them looked into. They take deposit kick you off mid game no explanation ask you to send bank statment and photo I.d chat is impossible to speak to anyone as... See more

Rated 1 out of 5 stars

Deposited for the mega wheel bonus, I land on 50 free spins. Nowhere to be found. I contact support, They end the chat and AI gives me a message saying my account is no longer elligible for bonuses or... See more

Company details

  1. Casino

Information provided by various external sources

Established in 1997, 888casino has quickly become the world’s largest online gaming venue, with a tremendous 25 million players passing through 888casino's doors since its launch. Our goal is to provide players with a world-class gaming experience. We pride ourselves on generous bonus schemes and promotions that are continually being modified, according to our players’ needs. It really is first-class care all the way with the award winning 888casino…come and play to see for yourself…


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1.2

Bad

TrustScore 1 out of 5

3K reviews

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1.2

All reviews

(3,002)

528 reviews in the last 12 months

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Rated 1 out of 5 stars

888 casino online games are rigged in…

888 casino online games are rigged in there favour.. when making small bets you win 20 in a row as soon as you increase your bet to a larger bet you lose, there algorithm starts to claw back any winnings and makes sure you lose every penny deposited. Do not trust this site, even there live casino tables are rigged!! Then when making a winning bet or one there algorithm doesn’t like there is a server error your kicked out of the game your playing and need to start over! Complete scam!

14 May 2026
Unprompted review
Rated 1 out of 5 stars

Awful customer service hold on to withdrawal

Awful customer service. I still have £150. Pending withdrawal for over a month. Their customer service is robotic and repetitive. I did receive an email regarding the situation about 3 weeks ago. It made no difference as they still haven't transferred my money. Wish I had read reviews first! It's unbelievable that a company like this can get away with it. They can manage to take deposits fast enough. I contacted them about 8 times. Shameful. To think I did cards to win money I desperately needed to be waiting for my withdrawal forever...update: still waiting

3 April 2026
Unprompted review
Rated 1 out of 5 stars

Account locked for inactivity, now ignored by "Safer Gambling" team for over a week

I am extremely disappointed with the current state of customer service at 888poker. After taking a temporary break from online poker, I returned to find my account completely locked.

I reached out to support and received a response from their "Safer Gambling Team" stating that they wanted me to take 24 hours to think it over and look at their responsible gaming tools. They explicitly told me that if I wished to proceed, I just needed to reply after 07/05/2026 with my contact number.

I did exactly what they asked. I replied politely, confirmed I was comfortable reopening the account, and provided my updated contact number. That was over a week ago. Since then, absolute silence. No follow-up, no activation, and completely ignored.

It is incredibly frustrating to be locked out of your own account without warning, but it’s even worse when you jump through the exact hoops they set for you, only to be met with zero communication. Terrible customer service. I just want my account reviewed and reopened as promised.

6 May 2026
Unprompted review
Rated 1 out of 5 stars

If you play for fun

If you play for fun. Enjoy
Of u play for win... avoid..
6000£ 2 months. And never won at least 1000 to withdraw .
Si good for entertainment. Bad for you

5 August 2025
Unprompted review
Rated 1 out of 5 stars

Awful

Awful! Withdrawn money on Saturday and still not received. Keep being told different things. One moment was cause documents wasn’t approved then was approved a said be in by next day another two days gone and contacted again a now being told that documents haven’t been reviewed yet! Load bullshit gone round in circles and everyone I talk to all seem to have different excuses. Wouldnt recommend playing on this website.

Day 7 STILL NO WINNINGS RECEIVED

9 May 2026
Unprompted review
Rated 1 out of 5 stars

Awful experience.

Want to know what online gambling was like in 1999? Sign up for 888casino, and you'll get an insight!

I've gotten that used to same day withdrawals from companies like Paddy Power, William Hill, etc, that I'm astonished that a gambling experience like 888casino offers still exists.

Short story: deposited in March, won around £150 on slots, and asked for a withdrawal. 888casino asked for documents to be updated to prove identity - no problem, except withdrawal wasn't processed a week later. Asked for help on live chat, agent requested my documents and told me docs were okay and withdrawal request was now with the payment dept. Constant chat requests over the next 7 or so weeks as withdrawal never happened.

In the end I had threaten arbitration via IBAS - the UK's gambling industry's arbitration service - by sending a request to 888casino's "secondopinion" email address and asking them to resolve the issue within 8 weeks or I would seek arbitration. 2 weeks later I had my payment.

Stay away. You have been warned.

13 March 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS SERVICE, Withdrawal declined.

I withdrew the £80 in my account and they said the withdrawal was declined? why do i need to beg for my own money back by speaking to multiple customer service staff? ridiculous. deleting the app anf never using it again. Customer service was terrible , they didnt know a thing and just kept passing me on and ''checking'' for information .

12 May 2026
Unprompted review
Rated 1 out of 5 stars

888 Casino has been one of the most…

888 Casino has been one of the most frustrating experiences I’ve had with an online casino. When they take your deposits, everything works instantly and nobody asks questions. But the moment you try to withdraw your winnings, suddenly there are endless excuses, delays, and unnecessary verification requests.

I provided the documents they asked for, contacted support multiple times, and still only received generic responses with no real explanation or solution. It feels like they make withdrawals intentionally difficult while happily accepting deposits without hesitation.

Very disappointing customer service and a terrible experience overall. Players should be aware of how differently withdrawals are treated compared to deposits.

7 May 2026
Unprompted review
Rated 1 out of 5 stars

Don’t play on the this gaming site

After a month after I requested withdrawl I still don’t have my money? I’ve been asked repeatedly for documents over and over again. Including tax return! Don’t ever play on this gaming site, they are scammers. And some people just say this because they don’t win but that is not the case with this site. I won over $10,000 and of course I want to withdraw because I know I would continue to play and haven’t seen the money!! No valid response and no legit phone number. Beware! I don’t want anyone else to be scammed

7 April 2026
Unprompted review
Rated 1 out of 5 stars

Absolute joke of an app don't know why…

Absolute joke of an app don't know why I bothered to download and sign up for it deposited £50 and won £500 had to wait a day for my money to go into my account which is ridiculous as when ever I play foxy bingo and lottomart and tombola my withdrawal is always in my account within a few seconds and that bonus wheel is crap always lands on no win every time

10 May 2026
Unprompted review
Rated 1 out of 5 stars

0 stars for these predators

0 stars. Payouts are so minimal, nothing over $8 on $1 spins. Took $300 from me happily and had no win of any significance. I decided to self exclude and that was like jumping olympic hurdles. Predatory af. Total scam.

9 May 2026
Unprompted review
Rated 1 out of 5 stars

STAY AWAY FROM 888 CASINO

If I could give this company 0 stars I would.
Essentially what they’re doing is theft, not giving people their withdrawals, delaying, asking for the same piece of ID 7 times, closing my account before I’ve been given my money.

Unfortunately they picked the wrong person because I will take things to lawyers and I will see them in court should they not give me my money back.

They shouldn’t be able to keep people’s money like this, it’s absolutely disgusting.

Please be warned - DO NOT use this casino.

8 May 2026
Unprompted review
Rated 1 out of 5 stars

Crooks DO NOT DEPOSIT into this scummy…

Crooks DO NOT DEPOSIT into this scummy app they will rob you blind on there own 888 brand live blackjack dealer winning multiple hands in a row smirking while you lose money and the customer service is shocking left waiting ages to verify a document to withdraw my winnings end up gambling the money go elsewhere avoid like the plague 🤢

5 May 2026
Unprompted review
Rated 1 out of 5 stars

They conned me out off over 300thousand…

They conned me out off over 300thousand pounds,they said there was a fualt and i shouldnt have won this money,they still are withholding my funds.i want to disgrace these conmen publicly.ive no chance off getting my money now.

12 March 2026
Unprompted review
Rated 1 out of 5 stars

Wish I had read more reviews before…

UPDATE: It's now been 18 days and still haven't received my withdrawal. Absolute SCAM.

Wish I had read more reviews before signing up. I've been waiting 3 days for my withdrawal - customer support is useless. Avoid.

3 May 2026
Unprompted review

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