888casino Reviews 

3,008
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Do not put money into 888 Casino. These people are thieves, scammers and bastards. I opened an account, won big, then—quite literally in the middle of the game—my account was suspended. No response fr... See more

Rated 1 out of 5 stars

Won 20 was in pending for a week while I uploaded the relevant documents. Got that won another 90 got told they needed to wire the money this morning I won 330 i withdraw and was locked out of my acco... See more

Rated 1 out of 5 stars

Went to withdraw winnings was told verification was needed sent over the documents and identification asked was told 72 hours max it's now 16 days on I have screenshots of the chat and one of them o... See more

Rated 1 out of 5 stars

Put 80 quid in all together to see difference between big spins and little did 2 and 5 pound spins not one bonus did 40 pound of 10 p spins got two bonuses neither payed over 5 pound

Company details

  1. Casino

Information provided by various external sources

Established in 1997, 888casino has quickly become the world’s largest online gaming venue, with a tremendous 25 million players passing through 888casino's doors since its launch. Our goal is to provide players with a world-class gaming experience. We pride ourselves on generous bonus schemes and promotions that are continually being modified, according to our players’ needs. It really is first-class care all the way with the award winning 888casino…come and play to see for yourself…


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1.2

Bad

TrustScore 1 out of 5

3K reviews

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No recent history of asking for reviews

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1.2

All reviews

(3,008)

533 reviews in the last 12 months

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Rated 1 out of 5 stars

The daily wheel is an absolute a few…

The daily wheel is an absolute a few months ago I won £100 cash on the daily wheel it went on to the 100 cash an then stopped an flipped back to the one before but it actually landed stopped on ut an started the wheel again an went back, again I just dobe daily wheel again sane I won £10 bonus an exact sane thing happened last time this is very fraudulent its not to do i won fair an square, i could not get the chat I emailed loads of times an no 1 back to me

9 June 2026
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. Withholding my money claiming 'needing to verify documents' - stuck in an endless loop of me sending them, me still not getting my money, going on Live Chat - them telling me to submit again and being utterly useless.

7 June 2026
Unprompted review
Rated 1 out of 5 stars

Want to close my account but no option…

Want to close my account but no option other than to talk via chat who basically ignore my requests and provide links to policies. When I ask for other ways to contact them they close the chat or send me back to the chatbot.

6 June 2026
Unprompted review
Rated 1 out of 5 stars

Do not use!

Do not use!! received half of my withdrawal but not the rest which is over £200… they are messing me about asking for ID.. bank statements etc them reject them all for no reason… no idea why they need that even though they’ve sent half of the funds within 10 min of withdrawal request… looks like they ain’t gonna send all of it… It’s now been 3 days and love chat are useless they keep telling me different things… DO NOT USE… AIN’T WORTH THE HASSLE

4 June 2026
Unprompted review
Rated 1 out of 5 stars

I used to get withdrawals back 2024 and…

I used to get withdrawals back 2024 and I heard another company brought it and there is a big fraud going on.. I try everything withdrawals on year 2025 . Make sure . Let your local police know they are taking your money away . It’s a scam , fraud

5 April 2026
Unprompted review
Rated 1 out of 5 stars

shambles

waited over a week for any communication regarding my withdrawal. i tried to withdraw on the 11th May, i then received around half of it a week later and still after nearly a month waiting on the second half. the customer live chat is awful. you get told different things every time you speak to them. the customer service is atrocious, they will just end the live chat on you as well. used to be a very good site and instant withdrawal but after this i will not be trusting them again.

5 June 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

DO NOT USE. I had used this casino for a little while without problems. But as of this past 6 months they have literally fallen to pieces. Not paying my withdrawls, anytime I would win anything over 200 bucks it would be a nonstop screw around. Requesting verification docs over and over. This last time they requested documents was on May 20 for a simple 150 dollar withdrawal. Once again, for the 4th time in the past year I sent them off again. As of today June 4th(over 2 weeks later) they haven't even looked at my documents and still owe me a sad 150 bucks. I used to defend this casino because when I started out with them they were okay but it seems to be a never-ending headache now so I've officially quit this garbage scammy casino. There's plenty of reputable legitimate online casinos out there and this is not one of them. Please don't give them your business because you will come to regret it I can assure you of that

20 May 2026
Unprompted review
Rated 1 out of 5 stars

Takes all the fun out of gaming

Takes all the fun out of gaming. Every game locks for days on end. £100 on 10p spins across 10 to 15 games and not a single small win?! Not even to keep you playing?! I thought i was going nuts because it seemes to be EVERY game. So looked at data. Was shocking.

House always wins in the long run, thats the rule. But some casinos at least give you entertainment. Ultimately this is not a casino its a scam.

28 May 2026
Unprompted review
Rated 2 out of 5 stars

Customer service gives no follow up and…

Customer service gives no follow up and they have a nerve to ask for 5stars. They have a control on your account and you wont win anything after a withdrawal. No spins/dead spins with literraly 0 won on bonuses.

27 May 2026
Unprompted review
Rated 2 out of 5 stars

I like this casino however I have had…

I like this casino however I have had to drop from 4 stars to 2 because of the awful withdrawal system. I have been playing with 888 for 6 years and had no problems, up until around a month ago. Normally I would have instant withdrawal to my account but recently they are making it so difficult to withdraw anything over £50. Started with them saying they were splitting my £100 withdrawal request between 2 accounts. (That was fine because I still had access to my old account despite not depositing with it for over a year) I recieved £20 instantly and had to wait 2 days for the other £80. This time around i have tried to withdraw £120! It has been 3 days and is still apparently "processing". When I ask their customer support why it is taking so long I get fobbed off with "its your payment method" When I point out I have instant payment i get fudged off with excuses after excuses. I can't understand why they have changed this all of a sudden with absolutely no explanation as to why? UPDATE: My withdrawal went from processing to pending. Live chat now claim my bank refused the transaction and it was returned to 888 which is why the process has gone over their own 3 day period. My bank absolutely deny declining any payment, there is no evidence of a reversed payment in my transactions and the balance has also not been returned to my online gaming account. When I asked why the £120 was not returned to my casino account in that case, they had no answer and avoided the question. So its now 10 hours later and my withdrawal is still pending despite assurances my withdrawal issue had been escalated to the payment team and would be re issued to my payment card promptly. Now when I ask for an update live chat tell me I can't be helped due to the withdrawal being escalated! Absolute joke

22 May 2026
Unprompted review
Rated 1 out of 5 stars

Scam website

Made a deposit that got sent to them and never showed up in my casino account. It then showed it as a cancelled deposit even though they had my money. Support phone number listed is not a real phone number. It says number not in use. No email contact at all to contact them either

23 May 2026
Unprompted review
Rated 1 out of 5 stars

great site, until you win. Prepare to jump through hoops to get your funds

I have been playing on 888 and other casino sites for a while. I always trusted them as a big name brand but boy was I wrong. Their payments system works fine. Deposits and withdrawals just fine - until you win big..

It was nothing massive, about £300. I then tried to withdraw, and after years of speedy withdrawals (£20-£40) - the maximum time it ever took me to receive funds was 1 hour. Dozens of withdrawals and dozens of deposits, just fine. But with this £300 win, i am still waiting after 2 days. How does payments suddenly take 47 hours longer than the usual 1 hour when you win? I shouldnt have expected much from a gambling company. I'm surprised for some reason. and highly disappointed.

22 May 2026
Unprompted review
Rated 1 out of 5 stars

4 days with withdrawal and the only…

4 days with withdrawal and the only thing they said was “ This has been escalated. We will let you know once we have reprocess the funds.”

When you deposit it’s fast when you want to withdraw they will drain your patience. If it reached 7 days I will sue them

20 May 2026
Unprompted review

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