888casino Reviews 

3,004
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Won 20 was in pending for a week while I uploaded the relevant documents. Got that won another 90 got told they needed to wire the money this morning I won 330 i withdraw and was locked out of my acco... See more

Rated 1 out of 5 stars

Put 80 quid in all together to see difference between big spins and little did 2 and 5 pound spins not one bonus did 40 pound of 10 p spins got two bonuses neither payed over 5 pound

Rated 1 out of 5 stars

I really wish I stayed away from this company. I played roulette for a couple of days and made a big win when it was time to withdraw the winning they were held the transaction with no communication... See more

Rated 1 out of 5 stars

Someone please report this casino and get them looked into. They take deposit kick you off mid game no explanation ask you to send bank statment and photo I.d chat is impossible to speak to anyone as... See more

Company details

  1. Casino

Information provided by various external sources

Established in 1997, 888casino has quickly become the world’s largest online gaming venue, with a tremendous 25 million players passing through 888casino's doors since its launch. Our goal is to provide players with a world-class gaming experience. We pride ourselves on generous bonus schemes and promotions that are continually being modified, according to our players’ needs. It really is first-class care all the way with the award winning 888casino…come and play to see for yourself…


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1.2

Bad

TrustScore 1 out of 5

3K reviews

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No recent history of asking for reviews

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1.2

All reviews

(3,004)

530 reviews in the last 12 months

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Rated 1 out of 5 stars

Been waiting weeks for my cashout

Been waiting weeks for my cashout, but my cashout is not even processed yet. All they say is "That is is really busy at the payment department". My account is verified and active for many, many years, so it should be real quick and easy to process a cash out.

Few days I contacted their supportteam and gave them 72 hours to either process or provide a reason why it is taking so long. Deadline expires today. If I dont hear anything: I am filing an official complaint at the gaming authority in my country and I urge you all to do the same. They cannot get away with this.

25 June 2026
Unprompted review
Rated 1 out of 5 stars

Registered for nearly 10 years

Registered for nearly 10 years, this year I have seen only frustration with the website and promos, customer service: there's basically just enough of it to puss you off and never enough to actually do their job - did not used to be like this, I would trust the reviews and stay away. Every aspect of this website has degraded to a farse, from time-frames to reliability l, and yes wins are just like a their support, just enough to piss you off and give the impression that it's legit but you are just unlucky. Avoid, in general I expect to see very soon from all websites in the uk some very disgusting behavior because, the next level in the gambling corporations list of tasks is this " if we're all scamming, than nobody is scamming " I'll leave you with that.

25 June 2026
Unprompted review
Rated 1 out of 5 stars

The most disgusting online casino

The most disgusting online casino I've ever used. This industry needs more regulations. Don't take their bonus, don't think they are they trying to give you a freebie. They don't care about you at all. They don't care about your player experience. The number #1 goal is to keep. You depositing, tricking you into spending your own money through bonuses, bonus terms are absolutely disgusting. Making you spend your own money before you spend the bonus, but then doesn't let you withdraw your winnings until the bonus has been spent. Makes me sick to my stomach that these main stream casinos are getting away with this.

23 June 2026
Unprompted review
Rated 1 out of 5 stars

Scam

I made an account and deposited £10 and was awarded 100 free spins, I did a total of 3 spins before I was logged out and my account disabled with the email they sent telling me no actual reason as to why it was band and no contact number to discuss this, absolute scam

21 June 2026
Unprompted review
Rated 1 out of 5 stars

It should be 0

It should be 0.
3 days ago I created an account, deposited 20 pounds and didn't get the free welcome 100 spins... today I can't log in, I contacted customer service and they said my account was deleted and they won't open it again... stay away

19 June 2026
Unprompted review
Rated 1 out of 5 stars

Have been a long time player at 888 and…

Have been a long time player at 888 and never had issues with withdrawal until now.
they refuse to speak with me and will not process the withdrawal. I agree with the same situations as everyone else. This site is now a scam. No live agent to talk to and they will not process the withdrawal.

12 June 2026
Unprompted review
Rated 2 out of 5 stars

Not good

Had a win, went to withdraw had to upload documents, rejected and had account blocked. Few months later wanted to reopen account, uploaded documents again and still waiting for reply! Not the best and certainly wouldn't recommend

16 June 2026
Unprompted review
Rated 1 out of 5 stars

Not received part of my withdrawal

Not received part of my withdrawal. Nearly a month later and I am constantly having to chase, being asked to wait I Will received an email and it never comes. I am owed £350 but will not play with 888 again.

The experience has been so bad. You cannot speak to anyone over the phone it’s all through chat where mixed messages are given with no resolution.

21 May 2026
Unprompted review
Rated 1 out of 5 stars

Got to be the worst app I’ve used

Got to be the worst app I’ve used, tried to withdraw my winnings last night and it still says pending and no other information given, quick enough to take your money when you want to play and don’t ask for security reasons when they want your money, any other app is rather instant withdrawal or a few hours max.

I’ll be taking legal advice if I don’t receive my funds.

10 June 2026
Unprompted review
Rated 1 out of 5 stars

Welcome offer is scam

Joined because of a bonus offer (deposit £10 and play £10 and receive 100 free spin) I didn't get that. So I messaged the customer service and the say that they sent me an email explaining why, but all it says is its "an internal decision " without an explanation. It is clearly a scam to get you to deposit and play with your money, i wouldn't have joined without the offer and it turns out I wasn't ever going to get it SCAM

10 June 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking experience with…

Absolutely shocking experience with 888casino.

I am still waiting for my withdrawal despite contacting customer support more than five times and providing every document they have requested, including identification and bank statements.

Each time I speak to support, I seem to get a different answer. I was told my documents had been received and would be verified immediately so my funds could be processed. Later, I was asked to provide the same documents again. After complying with every request, my withdrawal remains unresolved.

What makes this even more frustrating is the lack of clear communication. I have spent hours chasing updates through live chat, only to be told to wait for another email or provide information I have already supplied. It feels like I am being sent around in circles rather than having my issue dealt with properly.

My withdrawal was for just £150, yet the process has become unnecessarily complicated. £20 was paid to one account and another £20 to a different account, while the remaining funds were apparently returned for reasons that have never been clearly explained. Since then, I have been repeatedly asked for more documentation despite already completing their verification process.

As a customer, I expect a licensed gambling company to handle withdrawals efficiently and communicate honestly. Instead, I have experienced delays, repeated document requests, inconsistent information, and a complete lack of urgency in resolving my case.

Until my funds are paid in full, I cannot recommend 888casino to anyone. If you’re considering playing here, be aware that withdrawing your winnings may be far more difficult than depositing your money.

4 June 2026
Unprompted review
Rated 1 out of 5 stars

There is no live help

There is no live help. I deposited $50 to start to try it and through interact. No funds made it to my casino account, so I'm out $50. I sent screen shots of my deposit. I haven't received any response at all. No one to reach out to???

8 June 2026
Unprompted review
Rated 1 out of 5 stars

The daily wheel is an absolute a few…

The daily wheel is an absolute a few months ago I won £100 cash on the daily wheel it went on to the 100 cash an then stopped an flipped back to the one before but it actually landed stopped on ut an started the wheel again an went back, again I just dobe daily wheel again sane I won £10 bonus an exact sane thing happened last time this is very fraudulent its not to do i won fair an square, i could not get the chat I emailed loads of times an no 1 back to me

9 June 2026
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. Withholding my money claiming 'needing to verify documents' - stuck in an endless loop of me sending them, me still not getting my money, going on Live Chat - them telling me to submit again and being utterly useless.

7 June 2026
Unprompted review

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