888casino Reviews 

3,010
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Do not use this company. Deposited 10. Withdraw 140. Need to verify checks. Fine. 10 days later. They are asking for documents Halifax physically cannot produce. And they are saying my bank ca... See more

Rated 1 out of 5 stars

Do not put money into 888 Casino. These people are thieves, scammers and bastards. I opened an account, won big, then—quite literally in the middle of the game—my account was suspended. No response fr... See more

Rated 1 out of 5 stars

Complained about not honouring a free bet spoke to Arman on live chat he was no help and asked to speak to a supervisor and he disconnected the chat. I reopened the chat and spoke to Jian who put me b... See more

Rated 1 out of 5 stars

Won 20 was in pending for a week while I uploaded the relevant documents. Got that won another 90 got told they needed to wire the money this morning I won 330 i withdraw and was locked out of my acco... See more

Company details

  1. Casino

Information provided by various external sources

Established in 1997, 888casino has quickly become the world’s largest online gaming venue, with a tremendous 25 million players passing through 888casino's doors since its launch. Our goal is to provide players with a world-class gaming experience. We pride ourselves on generous bonus schemes and promotions that are continually being modified, according to our players’ needs. It really is first-class care all the way with the award winning 888casino…come and play to see for yourself…


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1.2

Bad

TrustScore 1 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(3,010)

535 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Crooks DO NOT DEPOSIT into this scummy…

Crooks DO NOT DEPOSIT into this scummy app they will rob you blind on there own 888 brand live blackjack dealer winning multiple hands in a row smirking while you lose money and the customer service is shocking left waiting ages to verify a document to withdraw my winnings end up gambling the money go elsewhere avoid like the plague 🤢

5 May 2026
Unprompted review
Rated 1 out of 5 stars

They conned me out off over 300thousand…

They conned me out off over 300thousand pounds,they said there was a fualt and i shouldnt have won this money,they still are withholding my funds.i want to disgrace these conmen publicly.ive no chance off getting my money now.

12 March 2026
Unprompted review
Rated 1 out of 5 stars

Wish I had read more reviews before…

UPDATE: It's now been 18 days and still haven't received my withdrawal. Absolute SCAM.

Wish I had read more reviews before signing up. I've been waiting 3 days for my withdrawal - customer support is useless. Avoid.

3 May 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely rubbish dreadful diabolical…

Absolutely rubbish dreadful diabolical service.

Could not organise a certain event in a certain venue. Chat service is as much use as chocolate teapot. Most of the links on the so called help page don't work and there is no clear email address to contact them at. They recently emailed me and asked me to reply - from a 'no reply' email address! They actually wanted me to send them FINANCIAL details/bank statements to check affordability. Image! They expect me to trust them with my bank details and personal financial information. I wouldn't trust them with a burnt out match. Don't use, ever.

27 April 2026
Unprompted review
Rated 1 out of 5 stars

Worseeeeeee casino ever 100 free spins…

Worseeeeeee casino ever 100 free spins got only £1 this is all automated spend £40 with 0 profits , withdrawn £17 as I didnet want to spend no more on this crap and Jude was very stupid rude but when I said something saying I was rude don’t waste ur money am waiting for my withdraw over 13 hours and it says appl pay is immediately withdrawn but nothing

24 April 2026
Unprompted review
Rated 1 out of 5 stars

Rubbish

Rubbish, spend £80 on slots no bonuses at all only £2 or under wins. Never been on a worse casino app. Very disappointing

23 April 2026
Unprompted review
Rated 1 out of 5 stars

How is it possible on the daily free…

How is it possible on the daily free spin the wheel to not win anything for over 2 weeks with there being only a 1 in 9 chance of not winning each time it's spun.
Odds are that happening naturally are in the billions!

20 April 2026
Unprompted review
Rated 1 out of 5 stars

I started gambling while on holiday and…

I started gambling while on holiday and now I can't draw my money out because they set my country of origin to Hungary but I don't own a Hungarian card so I can't get my money back out... Why let me put money in with a British card and then say no to taking it out of that exact same card... Plus they refuse to accept my band new passport as proof of ID.

19 April 2026
Unprompted review
Rated 1 out of 5 stars

Please please avoid

Please please avoid. I deposited on 22/12/25 won £800 and the funds have been holded ever since. Account closed . Chats are rude . Ive sent 167 emails to only 2 replies . Absolutely avoid. Also spoke to someone called jude today 17/04/2026 who called me and i quote ‘a problem gambler’ for chasing my own money. Anyway its been reported and advised to take this to court. I have the evidence of jude calling me name on chat.

22 December 2025
Unprompted review
Rated 2 out of 5 stars

12 days of silence - £9,160 withdrawal ignored (ID: 818040762)

I am a fully verified customer waiting 12 days for a £9,160 withdrawal (Ref: 934894525148). Despite my history of successful instant withdrawals, 888casino is now ignoring all my emails.
​They are in breach of their own Withdrawal Policy which states verification issues should be addressed within 7 days. I have received NO requests for documents.
​Official dispute filed with eCOGRA. I have all screenshots as evidence of this bad faith delay. Process my payment immediately.
Updated (17/04/2026): the full amount of £9160 was paid (after 14 days of waiting)

3 April 2026
Unprompted review
Rated 1 out of 5 stars

Pending documents and withdrawal

I have been waiting over 2 weeks now for a simple $100 withdrawal that is stuck in processing. I have contacted customer service but they respond with the same BS "I have forwarded your email to the relevant department" they never respond. After initially requesting the $100 payout i was told to confirm my bank statement and ID, which I did but they are yet to email me back about my documents being processed. This is absolutely the WORST online casino out there. Customer service is completely useless, I cant believe these crooks are still operating with a license in my province. Extremely frustrating.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

I enjoyed my play but

I enjoyed my play. I am a bit worried now about withdrawl. I was reading their policy and as soon as i came to my docs must be notarized i kind of feel i made a mistake. We will see how it goes. I feel if you interac fund they should be interac back to that same method no questions. Makes no sense why all this documentation is required

11 April 2026
Unprompted review
Rated 1 out of 5 stars

I have used this website for over 2…

I have used this website for over 2 years never had a problem withdrawing.
Until 3 months ago when, I won 60 pound i withdrew 59. I waited 3 days then was asked to upload my id and a copy of my bank card and statement showing the transaction for 888 casino of the card I used to to up with.
I sent i them then I was asked to send copies of the outher card I had used I explained that I dont have them cards as thay are closed.
Still 3 months later I'm still waiting. Now I cant even get on my account

12 February 2026
Unprompted review

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