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7 Continents Travel Ltd Reviews 

881
•
TrustScore 4.5 out of 5

4.6

Travel Agency
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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the dedicated travel agents for being extremely helpful, professional, and making the entire booking process completely smooth and stress-free. Customers also deeply appreciate the excellent hotel arrangements, reliable transportation services, and consistent personal follow-ups provided throughout their sacred journeys. However, some reviewers were not entirely happy with communication breakdowns, misleading travel itinerary details, and inadequate support when trying to resolve urgent problems. A few customers additionally noted unexpected delays involving local transfers, alongside distinctly unhelpful responses from management when addressing these specific complaints.

What people talk about most

Service

People report positive experiences with service, highlighting efficient communication, smooth trip... See more

Staff

Customers had positive experiences with staff, highlighting attentive and professional service throughout... See more

Booking process

Users describe positive interactions with booking process, highlighting smooth and stress-free experiences.... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting helpful and professional... See more

Holidays

Clients share positive opinions on holidays and religious trips, expressing great satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb service! Highly recommended. Brother Awan arranged a last minute umrah trip for me and my children during the Christmas holidays. He did a fantastic job arranging everything to our requirements... See more

Rated 5 out of 5 stars

I knew Samy from last year who had done my reservations last year for me as I had done my research well too This year I was pleasantly surprised that I called and got to speak to him immediately a... See more

Company replied

Rated 5 out of 5 stars

This is the second time I’ve booked my Umrah package with Awan from 7 continents travel and he has always been so helpful and amazing. He knows exactly what I want and delivers without any issues. Aw... See more

Rated 5 out of 5 stars

Booked my umrah trip through brother Hadi, was very helpful and honest in his dealings. He gave me the best prices cheaper than other agents. The process was made very easy and smooth, the s... See more

Company details

  1. Travel Agency

Written by the company

7 Continents Travel Ltd is one of the largest travel organizations in the UK employing over 100 staff globally, in Wholesaling and Business Travel sectors. We are dealing our clients online and waiting for their call 24 hours a day, 7 days a week, and 365 days a year. We are also acknowledged as best traveling service providers among worldwide travelling community, our specialized traveling services along with best accommodation facilities are prime element of our professional goals. We are proud of our infatuation for travel, gratifying experiences and first class customer contentment by our unique traveling amenities. We also offer special air travel guide services for our esteemed clients and make them up to date concerning hottest offers of more than 150 airlines to save their money. ATOL protected Travel Agency.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

881 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(881)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I had truly good experience dealing…

I had truly good experience dealing with Muneed from 7 continentstravel. He was very helpful with finding me the right ticket for chosen flight date and also at a price that fits into my budget.

Many thanks again Muneed

3 November 2023
Unprompted review
Rated 5 out of 5 stars

Great friendly service and they try…

Great friendly service and they try hard to get you the package you require. We booked Umhra trip for 4 people and were very happy with the arrangement.
Just to say what happens in Saudi is not in the hand of the travel agent.

23 October 2023
Unprompted review
Rated 5 out of 5 stars

Booked with 7 continent Travels

Booked with 7 continent Travels. We we’re looked after by Nabila shah. She made my whole experience very easy, comfortable, and she looked after us through out our journey to Umrah. I couldn’t thank her enough for an amazing Umrah. I would recommend this company and would definitely book with them again. Jazakallah

15 October 2023
Unprompted review
Rated 5 out of 5 stars

Good service by Ahmad Ali

I purchased my Umrah package from this travel agent. It was amazing service by Ahmad Ali. He was very informative and passionate. All my queries were dealt perfectly. Well done Ali.

2 October 2023
Unprompted review
Rated 5 out of 5 stars

Third time using this company.

It's my third time of using this company and via brother Awais, this time to Malaysia. Excellent experience with brother Awais, as always helpful, reliable and honest and had an amazing time in Malaysia. I will definitely recommend the company and Awais to my friends and family.

25 August 2023
Unprompted review

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