1pMobile Reviews 

I'm new to 1pMobile and so far I've been impressed with the value offered. I'm a light user and don't need massive data bundles. It's good that there are still networks out there that cater for people like me. As long as they don't alter the terms and conditions or bump up prices then I'll be hanging around! Just wish there was a 1pMobile phone app as logging in via a browser is less convenient, especially when it logs you out automatically even if you tick the box to stay logged in!

I signed up for the 1pMobile "£1 for £10 credit" offer to test the service coverage. While the initial deal seemed good, I was shocked to find an Auto Top-up was activated on my account. I suspect the consent is hidden somewhere in the fine print because I did not provide explicit consent. I only activated the SIM to check the signal strength, I didn't use it at all. I was under the impression that the credit would expire after 120 days and the SIM would be shut down.

Most importantly, I received no advance notice (no email or SMS) that a payment was about to be taken. This felt like a "subscription trap" where the account triggers charges in the background. Note that the payment appears on PayPal/Bank statements as "Telecommunications Management Limited," not 1pMobile, which makes it harder to spot.

To their credit, they responded quickly when I contacted them. They closed my account and issued a refund, but I shouldn't have had to chase them for an unauthorised collection. If you sign up for the trial/offer, make sure you manually check your PayPal "Automatic Payments" or bank mandates immediately to kill the link.

Easy switch, very competitive pricing, great online account portal. Much better network coverage than my old provider (O2). Recommended

Brilliant and easy

At last a much lower cost for the hated 'please wait for an advisor' wait on calls to speak to someone. Very pleased customer.

Great prices, easy and quick to swap providers, good coverage, informative website and account information.

simple, easy and 10/10 service everywhere i go

Moved to 1p mobile from Asda. No signal or Wi-Fi calling from Asda despite what they promise but both from 1p. SIM card arrived as promised and moved my old number over almost immediately. Good plan for what I need. More than happy that I made the switch.

I was sceptical at first, but worth a try. Pleasantly surprised that the new sim arrived the following day and worked first time. the number porting process went well, and so far all is great.

I had a genuinely frustrating experience with 1p Mobile, and I wouldn’t recommend them to anyone who travels or relies on consistent service.

The biggest issue came when I was abroad for an extended period. Without any clear or prominent warning, they started charging me £1 per day just for keeping the service active. There was no proper notification or transparent explanation upfront, it just quietly kicked in.

That kind of hidden or poorly communicated charge feels unfair and misleading, it didn't even show up on my invoices, I had to log a ticket to figure out why my credit was draining so fast, even though I had switched their data roaming off and wasn't making many calls.

On top of that, the actual service quality was disappointing. Signal coverage was unreliable, with frequent drops even in areas where you’d expect decent reception. Call quality was poor too, lots of crackling, delays, and occasional cut-outs that made conversations frustrating.

Data speeds were another letdown. Even basic browsing felt sluggish, and anything more demanding was a struggle. In a time when most providers offer fast and stable connections, this felt seriously outdated.

Overall, between the unexpected charges, weak signal, poor call quality, and slow data, the experience was far below acceptable. I have switched providers and wouldn’t suggest 1p Mobile to others.

Very smooth change over and great product

Cheap but effective system for communication for me.

Callers not connecting with my phone. Callers not hearing dial tone. Despite repeated contact with 1mobile, fault remained. I tested with other phones, I even bought a Lyca sim to "prove" to 1pmobile that it was their network settings at fault. First I was fobbed off. Later customer service would take a day or more to reply to chat message. Months wasted, countless calls lost.

I needed WiFi calling for inside and EE for outside. While inside the house I kept getting dropouts on my EE Lyca SIM (they don't do WiFi calling unfortunately in UK) so swapped to 1p. Slightly more expensive in terms of data allowance but that didn't matter to me as I only use a little data. Made a call today from inside the house and it was crystal clear.

Great value.

Customer service non existent

Good coverage and customer service. The only thing missing is a dedicated app.

After many years of poor service to my spare phone I have found a company that only charges for what I use!!
I would recommend 1p MOBILE as a great p.a.y.g. sim provider!!!
Good coverage and all the features you need @ 1p for text, emails, and 1p a minute for calls !
EXCELLENT

Great value, it's my back up SIM as I got camping in rural places