10CRIC Reviews 

1,167
TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 348 reviews, most reviewers were unhappy with their experience overall. Many customers faced significant payment issues, as deposits often were not credited and withdrawals remained pending for extended periods. Reviewers frequently encountered unhelpful customer service, characterized by slow response times and generic, automated replies. Many customers reported discrepancies where banks confirmed transactions, but the company claimed non-receipt. The refund process was a major source of frustration, described as lengthy and requiring repeated requests for bank statements without resolution.

What people talk about most

Payment

People report negative experiences with payment, primarily expressing frustration with uncredited deposits... See more

Customer service

Users describe negative interactions with customer service, with many reporting unresponsive and unhelpful... See more

Refund

Consumers find refund experiences to be highly negative, with many reporting that deposited money was neither... See more

Website

Customers consistently express strong dissatisfaction with the website, frequently describing it as... See more

Response time

Customers had negative experiences with response times, frequently reporting prolonged delays and a lack of... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Actually, I am using 10cric over 6,7 years but, never felt like this. I have over 300 account in gaming websites like Rajbet, rajabet, betway, betmaster, 10cric, 22bet, melbet, 4ra bet, leon casino, c... See more

Company replied

Rated 2 out of 5 stars

I have been a 10cric customer for over 7-8 years. My deposit was not credited to my playing account and the 10Cric has confirmed on the email stating the refund will be processed by 25/06/2... See more

Company replied

Rated 2 out of 5 stars

As requested 10cric team for additional details to check the information have been shared please check it and refund my money

Company replied


2.2

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 69% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.2

All reviews

(1,167)

341 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very cheap company

Very cheap company, it's fraud level c grade company never trust and never deposit they will only take your money. Not withdrwal giving.

6 February 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We're disappointed to hear that you've been left with this impression. We take feedback like yours seriously and would like the opportunity to help.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

I made the deposit but money not…

I made the deposit but money not credited into my account.
This is the same problem I am facing from last few months.
THEY HAVE BECOME A FULL SCAMMERS .
JUST WANT TO RIP OFF PEOPLE MONEY.

THERE CHAT SUPPORT AND EMAIL SUPPORT ARE THIRD CLASS,JUST DISGUSTING.

PEOPLE IN CUSTOMER SERVICE HAVE TOTALLY ZERO KNOWLEDGE.

I REQUEST ALL DO NOT USE THIS PLATFORM ANYMORE PLEASE

23 February 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We're sorry things haven't gone as smoothly as expected. We value your trust and hope to regain it.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

This site more issue

This site more issue
1. 1 week waiting change email id not help
2.if you login one device after you login other device and change password but still login all device safe security issue
3. If you play big amount site disable all imps and upi deposit withdrawal
And
4. Without you login live support not helping you unable login. Your support never help

19 February 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Sohel,

We understand your concerns.

We've reached out through Trustpilot for some additional information. We hope to hear from you soon so we can assist.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

Very bad experience

Very bad experience

1 December 2025
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Swati,

We're sorry your experience has been frustrating. Your satisfaction is important to us, and we'd like the chance to assist.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

Every deposit is delayed for days

16 February 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We're really sorry to hear that things haven't gone the way you expected. We understand how disappointing that can be, especially when you've trusted us with your time. We hope we'll have the chance to turn this experience around and show you the level of service we're committed to providing.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

I saw this ball hitting for 1 run

I had a very bad experience with 10Cric regarding a wrongly settled bet and extremely poor customer support.

Ticket ID: 0073016705

Match: Antigua And Barbuda Falcons vs Saint Kitts And Nevis Patriots (Virtual Cricket)
Market: Over 0.5 runs – 5th delivery
Stake: ₹3500
Odds: 1.40

First, my bet stayed unsettled for more than 6 hours, which is already suspicious and unusual.
After waiting hours, they suddenly settled it as LOST, even though I clearly watched the live match and saw the run scored with my own eyes.

When I contacted support, they kept giving the same copy-paste reply:
👉 “We checked internally with game providers”
👉 “0 runs in the 5th delivery”
👉 “No official results available”

They provided: ❌ No proof
❌ No video
❌ No match log
❌ No transparency
Just “trust us”.

How can players trust results when: • There are no public results
• No verification
• Only their internal system decides
• And support refuses to investigate properly?
Customer service was completely useless and just repeated scripted answers instead of actually helping.

Very disappointing experience. I would not recommend 10Cric, especially for virtual sports where results are not transparent.
Be careful before placing big bets here.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

The support staff is good

The support staff is good, it solves the problem Asap. Although I am in loss it's good to have a gaming platform like this. # play carefully.

7 February 2026
Unprompted review
Rated 1 out of 5 stars

WITHDRAWAL FRAUD - ₹34,880 Stuck for 14 Days - Fake UTR Provided - Complaint Filed

⚠️ WARNING TO ALL USERS - READ BEFORE DEPOSITING ⚠️

WITHDRAWAL BLOCKED FOR 14 DAYS - FAKE PAYMENT PROOF PROVIDED

Transaction Details:
- Withdrawal Amount: ₹34,880
- Withdrawal ID: 06064faa-252c-4f17-a5ce-02b3ad2dcfa9
- Date Requested: January 23, 2026
- Days Stuck: 14 days and counting
- Status: NOT RECEIVED

What Happened (Timeline):
1. Jan 23, 2026 - Requested withdrawal of ₹34,880
2. Jan 24, 2026 - Platform confirmed withdrawal was "successfully processed"
3. Jan 24-Feb 3, 2026 - Followed up daily via email for 12 days
4. Jan 24-Feb 3 - Platform kept sending SAME generic responses: "we are reviewing," "funds will arrive shortly," "team is investigating"
5. Feb 4, 2026 - After repeated demands for payment proof, platform finally provided UTR: 602401590674
6. Feb 4, 2026 - Verified this UTR with my bank - DOES NOT EXIST in banking system
7. Platform provided FAKE payment reference after 12 days of stalling

Official Action Taken:
✅ Complaint filed with National Consumer Helpline, Government of India
✅ Docket Number: 8650401
✅ Date Filed: February 5, 2026
✅ Next Step: Consumer Court filing via E-Daakhil portal on February 7, 2026

Evidence Submitted to Authorities:
- Complete email chain (13 days of daily correspondence)
- Bank statement showing no credit of ₹34,880
- Screenshot of fake UTR (602401590674) provided by platform
- Bank confirmation that UTR does not exist
- Withdrawal confirmation from platform

Current Status:
UNRESOLVED - Money neither credited to bank account nor returned to platform wallet. Platform stopped responding after I exposed fake UTR.

To 10CRIC Support Team:
You have my withdrawal ID (06064faa-252c-4f17-a5ce-02b3ad2dcfa9) and all contact details from our 13-day email conversation. Resolve this immediately. I will update this review to 5 stars and withdraw the NCH complaint ONLY when my ₹34,880 is credited to my account.

Every day this remains unresolved, thousands of potential customers will see this warning.

To Potential Users:
DO NOT deposit large amounts. Platform stalls withdrawals for weeks with generic "reviewing" messages, then provides FAKE payment proof when pressed. Multiple similar complaints exist online. PROTECT YOUR MONEY - STAY AWAY.

This review will remain posted until the issue is fully resolved.

UPDATE - Day 14 (Feb 6, 2026): Still no resolution despite fake UTR being exposed. Consumer Court complaint filing tomorrow.

6 February 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Ayyan,

We appreciate your feedback.

Our team has already updated you through our official communication channels. Please check our latest response for more details.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

I'm playing last 5_7 year website is…

I'm playing last 5_7 year website is good growing but last one month my deposit 3 time not added to my account.. Debited in my bank but not added to my 10cric account.... They not responding properly also email is bounce backed.... Be careful

3 February 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We're sorry your experience has led you to leave this review.

We've already reached out through Trustpilot requesting some additional details. Once we receive your response, we'll review your case and do our best to help.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

I am a VIP customer in 10Cric

I am a VIP customer in 10Cric. Though they have mentioned about 15 mins withdrawl timeframe even after 12 hours of requesting, amount is still in Pending state nit even processing stage. Guys, don't go for this website. After winning you will not receive tour winning amount. What is the use of playing then?

1 February 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Naveen,

We appreciate your feedback.

To help us review your concerns, we've requested some information through Trustpilot. We look forward to your reply.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

Deposit fraud. Deposit is missing from months.

It's been more then a month. I am not getting any help, even after multiple emails.

They were used to provide good customer support and help in deposit missing issue. But, they are now doing totally fraud. It's been more then a month. No help so far.

They are just sending system generated response even after sending them multiple emails.

Please help me Trust Pilot.

Here's the Ticket ID: - 1468645

I have deposited 5000 on 14th January 2026.

They are still not giving me exact timeframe despite the fact I have sent them all the payment details and evidence such as; bank statement and payment screenshot.

Here's their latest update which is again frustrating even after waiting for months, we still have to wait because they are still investigating, I am not sure what exactly they are investigating from months.

"Dear Atul,

Thank you for your message. We completely understand your frustration, and we sincerely apologize for the inconvenience and distress this prolonged delay has caused you. Waiting for over a month for your funds is understandably upsetting, and we’re truly sorry for the experience so far.

Please be assured that your case is not being ignored. It is under active review, and our team is constantly pushing for updates with the relevant payment partners to move this forward as quickly as possible. Unfortunately, certain steps depend on external confirmations, which is why this has taken longer than expected.

Your funds remain safe, and the matter is being handled with priority. While we’re unable to provide a definitive resolution timeline at this stage, we want to reassure you that we are following up continuously and will update you immediately once there is any progress or resolution.

We genuinely appreciate your patience and understanding during this time. This is the latest update available for now, and we’ll be in touch as soon as we have more information to share.
Kind regards,
Daisy

10CRIC "

14 January 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

Thank you for your review.

We've already followed up with you through our official support
channels. Please refer to our latest message for the current status.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

10cric is now all fraud ...they just…

10cric is now all fraud ...they just ripp off people money ...don't help them in a proper manner..when talk to their live chat support ...they always disconnect the chat without even listening to customers and do not provide any help//10CRIC IS A BIG RED FLAG NOW

31 January 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Sumit,

We're sorry that your recent experience hasn't been a positive one. We value your feedback and hope we can help improve the situation.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

Worest site 10cric and there managers…

Worest site 10cric and there managers are worest i deposited amount on 18th jan and they after 2days they said your deposit failed and said amout will be refunded still 27th jan and i tracked the person mobile number whom I send he directly saying to RAISE COMPLAINT TO CYBER CRIME ON 10CRIC I HAD CHAT PROFFS AND MAILED TO 10CRIC TEAM STILL THEY ARE NOT RESPOING FROM 27TH

MY TICKET NUMBER IS 1504836

18 January 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We're sorry for the inconvenience you've experienced.

Our team has already provided an update through our official communication channels. Please review our latest message at your convenience.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

Big scam siye scam people dont trust…

Big scam siye scam people dont trust this site….will take you winings fraud fraud fraud…..also manager JOHN FORCED AND BEGGED ME TO DELETE A REVIEW GIVING FALSE HOPES OF BONUS AFTER DELETING REVIEW HE SAID HE CANNOT GIVE ANY……Do not trust this site

23 January 2026
Unprompted review
Rated 1 out of 5 stars

MANAGER KAYA: WORST

MANAGER KAYA: SHE IS VERY UNPROFESSIONAL WORTHLESS MANAGER. NOT RESPONDING ANYMORE. EVEN BLOCKED ON WHATSAPP AND NOT AVAILABLE FROM LAST MORE THAN A MONTH. THESE KIND OF PEOPLE SPOILING NAME OF 10 CRIC.

23 January 2026
Unprompted review
Rated 1 out of 5 stars

It's one month now and they did not…

It's one month now and they did not refund my money and keep on saying same thing that they are working on my issuie restlesly the dont have a time frame for any issuies they are not accountable to anyone if anyone fase any problem it won't be solved for a lifetime coz they dont have any legal fear and laws dont apply to them for big players it's worst night mare for them if they consider playing with 10cric

20 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look