10CRIC Reviews 

1,167
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Evaluating 348 reviews, most reviewers were unhappy with their experience overall. Many customers faced significant payment issues, as deposits often were not credited and withdrawals remained pending for extended periods. Reviewers frequently encountered unhelpful customer service, characterized by slow response times and generic, automated replies. Many customers reported discrepancies where banks confirmed transactions, but the company claimed non-receipt. The refund process was a major source of frustration, described as lengthy and requiring repeated requests for bank statements without resolution.

What people talk about most

Payment

People report negative experiences with payment, primarily expressing frustration with uncredited deposits... See more

Customer service

Users describe negative interactions with customer service, with many reporting unresponsive and unhelpful... See more

Refund

Consumers find refund experiences to be highly negative, with many reporting that deposited money was neither... See more

Website

Customers consistently express strong dissatisfaction with the website, frequently describing it as... See more

Response time

Customers had negative experiences with response times, frequently reporting prolonged delays and a lack of... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Actually, I am using 10cric over 6,7 years but, never felt like this. I have over 300 account in gaming websites like Rajbet, rajabet, betway, betmaster, 10cric, 22bet, melbet, 4ra bet, leon casino, c... See more

Company replied

Rated 2 out of 5 stars

I have been a 10cric customer for over 7-8 years. My deposit was not credited to my playing account and the 10Cric has confirmed on the email stating the refund will be processed by 25/06/2... See more

Company replied

Rated 2 out of 5 stars

As requested 10cric team for additional details to check the information have been shared please check it and refund my money

Company replied


2.2

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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2.2

All reviews

(1,167)

337 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Cheating site and blocking the website…

Cheating site and blocking the website to access...I made a bet of 7200 in fall of 2nd wicket under 392.5 during Hampshire county championship 4 days ago,they scored 393 plus and tried to login to continue the bet fall of wicket under 432 something, but website is blocked or not given access.once wicket fallen at 397 runs , immediately opened the site . ...see,how they cheating smartly and looting money.... Beware of this chutia site .Robin is telling that their not responsible for connectivity issue . You can cut access and win unethical manner .. .. Complete fraud site... don't play guys...save your hard money...

2 May 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We would like to review the matter properly and check what happened. Please reply to our request through Trustpilot with your account details and any relevant information so our team can investigate further.

Kind regards,
10cric Team

Rated 1 out of 5 stars

Withdrawal payment option taken off.

I want to withdraw my money but they took off the option of withdrawing money directly to bank account. Now only ICash.one option shows there. They aren't validating my profile and I want my money urgently.

I also verified my profile and everything is fine with 10cric but IDK why they have taken down the option of withdrawing the money directly to bank account. I need help urgently to get this fixed. Just once, please get this fixed for me.

5 May 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We understand your concern, and we are sorry for the frustration caused.

Please reply to our request through Trustpilot with your account details so our team can check the withdrawal and verification status for you and assist further.

Kind regards,
10cricTeam

Rated 1 out of 5 stars

Very disappointing experience with…

Very disappointing experience with 10Cric.

My withdrawal is still stuck in “processing” with no proper update. Support keeps sending the same repeated responses instead of actually resolving the issue. I’ve emailed multiple times and even tried contacting my VIP manager, but there has been no real help or accountability.

At this point, it feels like they are delaying withdrawals without giving clear answers. This kind of service seriously damages trust.

I strongly recommend not playing on this site until they improve their withdrawal process and customer support.

Very frustrated with the experience.

4 May 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We are sorry to hear about your experience and completely understand your frustration.

We would like to look into this properly and assist you further. Please reply to our request through Trustpilot with the requested details so our team can review the status of your case.

Kind regards,
10cric Support Team

Rated 5 out of 5 stars

Nice Site Sometimes There Are deposit…

Nice Site Sometimes There Are deposit issues but overall good 👍💯

4 May 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Sainaik,

Thank you for your feedback!

We are glad to hear you are enjoying our website and really appreciate your patience regarding occasional deposit issues, and our team is always working to improve the experience!

Wishing you good luck and lots of wins ahead 🍀

Kind regards,
10cric Team

Rated 5 out of 5 stars

I am old player playing from 8 years in…

I am old player playing from 8 years in this site and trusted site and fully assured funds speed on payment methods best

4 May 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Deepak,

Thank you so much for your continued trust and support over the years!

It means a lot to hear this from a long-time player. We’re glad you’re happy with our payment speed and overall service experience.

Wishing you the best of luck and many more winning moments ahead!

Kind regards,
10cric Support Team

Rated 3 out of 5 stars

Best app

Best application i hhzyshsjksnsvzshwhjwnwnzv

2 May 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Mohanraj,

Thank you for your review :)

We're glad you're enjoying the platform and appreciate you taking the time to share your feedback.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

app not working

app not working

1 May 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

Thank you for your feedback.

The app is currently working normally. In case you are experiencing any issues, please contact us directly via email at support@10cric.com or through our 24/7 live chat support.

At 10CRIC, we are always here to assist you and provide the best possible experience.

Kind regards,
10cric Support Team

Rated 4 out of 5 stars

App not working ??

App not working ??

30 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

Thank you for your feedback.

The app is working normally at the moment. If you are facing any issues, please contact our support team directly and we’ll be happy to help you resolve them.

Kind regards,
10cric team

Rated 1 out of 5 stars

Subsequent bakawas bating site hai…

Subsequent bakawas bating site hai bonus wager 500 rs pr 1000000 lakh hai koi 500 ruprupye ko innings bat kese hello sakta hai total balance withdrawal nhbkr sakte casino m helmet pr 45 time hota h jo bonus or deposit amount mila kr wagar krna hota hai uska bhi ye 20 % hi cont hota hai yani apne 500 deposit kiya 150 % bounce milmilaa kr 1250 uska 45 times 56250 innings bar apko wager krna h usme bhi 20% hi count hota haito iska matlb apko iska bhi 5 times 281250 total wagar uske bad ap site to apko 500 rs jo jam kiya h vo jita huaa milega

30 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear customer,

Thank you for your feedback.

We understand your concerns regarding the bonus wagering requirements. Bonus terms and wagering conditions are applied according to the promotion rules available on the platform.

If you need any clarification regarding the bonus or wagering process, please contact our support team directly and we will be happy to assist you!

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

Every body is busy writing here about…

Every body is busy writing here about the deposit scam of cri10 but the real scam start when u start earning big in 10cric they hold all your money and ask for the additional document for the withdrawal process and instead of proving all the bank statement with password ,they told you that the account statement is fake. 1st some of his/her agent contacted me via Wassapp i was the vip member and she asked me how in am playing that good she also want to earn something good but after 3 or 4 days they demanded me of the selfie with adhaar bank statement every thing I am the user of cric10 from last 5 year they swallow 2 lakh of my winning amount

12 November 2025
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We’re sorry to hear about your experience!

We have just requested additional details through Trustpilot.

Please provide this information, so we can review your case and assist you further.

Kind regards,
10cric

Rated 5 out of 5 stars

To be honest I'm here to write a review…

To be honest I'm here to write a review because of only two people one is Aya another one is Nina .
They only people patiently give assistance to the customer.
Thank you Aya 😁

26 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Hey Kiran,

Thank you for your wonderful feedback!

We all read your review and were extremely happy to hear your kind words about Aya and Nina. It means a lot to us that their patience and support made such a positive impression on your experience!

Kind regards,
10cric

Rated 1 out of 5 stars

Since I am playing 3 years over my…

Since I am playing 3 years over my account already verified.but today I want to withdrawl my amount. I try to withdrawl but I am unable to withdrawal because of my account is not verified 😔 very bad

25 April 2025
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We appreciate you sharing your experience with us.

We have requested additional details through TrustPilot, so kindly reply so we can check the verification status and assist you further.

Kind regards,
10cric Team

Rated 5 out of 5 stars

Nina was great during conversation

Nina was great during conversation, she did a tremendous job, give her raise or something big that she deserves, 10/10 to her for support.

24 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Hemant,

Thank you for your amazing feedback!

We are so happy to hear that Nina provided such great support and made your experience a positive one. Your kind words and appreciation truly mean a lot, and we’ll make sure your feedback is shared with her! :)

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

Worst app i have ever seen

Worst app i have ever seen
🤡🤡🤡🤡🤡🤡🤡🤡

22 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

Thank you for your feedback.

We are sorry that you feel this way about our website. Kindly contact us directly with more details regarding your experience so we can review and assist you further.

Kind regards,
10cric Support Team

Rated 5 out of 5 stars

Nicole is sweet person.

Nicole is sweet person.
.. Friendly speak customer support.... So like you.....

22 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Iyan,

Thank you for your kind feedback.

We are very happy to hear that Nicole provided you with friendly and helpful support. Your kind words mean a lot to us and will surely make her happy!

Thanks again,
10cric Team

Rated 1 out of 5 stars

This company VIP manager service and…

This company VIP manager service and vip customer withdrawal services is very very poor

21 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Pulak,

Thank you for your feedback!

We are sorry to hear about your experience. We have requested additional details through Trustpilot so we can review the matter further.

Please reply with the requested information so we can assist you accordingly.

Kind regards,
10cric Support

Rated 1 out of 5 stars

Everyone please listen and be careful

Everyone please listen and be careful, my deposit is missing for last 40 days, they denied to refund and today they send me mail that your money not received by our system, that means you send that money to a upi id, i made a deposit by upi and that upi id provided by 10cric, I made this deposit on 10cric and money transferred to their upi id but today they are saying that we can't do anything because you send money to a upi id. That means it's a well organised scam, when you select upi deposit that money money will transfer to that upi id but that person hold your payment and then 10cric deny you because now you can't do anything because of new gaming bill and you can't ask a refund for a successful payment. That hall thing is a fraud a trap. Everyone please file cyber fraud complaint against 10cric whichever money is stuck.

21 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

Thank you for your feedback.

We would like to assist you with this matter. We have requested additional information through Trustpilot, so please reply there with the requested details so we can further review the status of your case.

Kind regards,
10cric Team

Rated 1 out of 5 stars

Deposit not working in these app..

Deposit not working in these app... Indians please dont deposit these app. It is a fraud app.... 4 days completed still deposit amount is not credited

17 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We're sorry you've been left feeling this way.

If you could reply to our Trustpilot request with the requested details, we'll make sure your concerns are reviewed by the appropriate team.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

Very late workout

Very late workout. Even i submitted my pdf copy of payment of 800 on 21/03/26 but still hold my withdraw of 1400. Even i told its my emergency situation.

15 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We appreciate you sharing your experience.

We've already sent you a message through Trustpilot. Please reply there so we can identify your account and look into this properly.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

Ek number ka gandu service team h

Ek number ka gandu service team h
They don't bother about your concern.
Their only motive is deposit
Once you deposit then their scam game starts with bonus.
God knows for how many people they had returned the amount I thought no one had win the amount

15 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We're sorry to hear about the difficulties you've experienced.

Please check your Trustpilot inbox and send us the requested information. We'll review everything as soon as we receive it.

Kind regards,
10cric Support Team

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