10CRIC Reviews 

1,163
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Considering 342 reviews, most reviewers were unhappy with their experience overall. Customers frequently encountered significant issues with payment processes, where deposits were debited from their bank accounts but not credited to their platform wallets, or withdrawals remained pending for extended periods. Many people also reported that customer service was unresponsive, provided generic replies, or failed to resolve their problems, often leading to frustration. Reviewers expressed dissatisfaction with the refund process, citing unfulfilled promises and difficulties in recovering their funds. Some users also perceived the website as untrustworthy or unreliable due to these persistent problems. However, some people were satisfied with the customer support, describing it as helpful, responsive, and patient. A few other people also felt that the website was good and trusted, with some even reporting fast withdrawals and successful deposits.

What people talk about most

Payment

Users describe negative interactions with payment, with many reporting that deposits were not credited to... See more

Customer service

Reviewers mention negative feedback about customer service, with many describing their experience as the... See more

Refund

Clients share their dissatisfaction with the refund process, frequently reporting that they have not received... See more

Website

Consumers find the website to be a source of significant dissatisfaction, with many expressing strong... See more

Response time

People report negative experiences with response times, often receiving templated or copy-pasted replies that... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Actually, I am using 10cric over 6,7 years but, never felt like this. I have over 300 account in gaming websites like Rajbet, rajabet, betway, betmaster, 10cric, 22bet, melbet, 4ra bet, leon casino, c... See more

Company replied

Rated 2 out of 5 stars

I have been a 10cric customer for over 7-8 years. My deposit was not credited to my playing account and the 10Cric has confirmed on the email stating the refund will be processed by 25/06/2... See more

Company replied

Rated 2 out of 5 stars

As requested 10cric team for additional details to check the information have been shared please check it and refund my money

Company replied


2.2

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically takes over 1 month to reply

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2.2

All reviews

(1,163)

337 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience with 10cric was…

My experience with 10cric was awesome..specially my account manager david helped me and given many suggestions...thanks david..love 10cric..

14 May 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Nishanth,

Thank you for your wonderful feedback!! 😊

We are super happy to hear that you’ve had such a great experience and that David has provided valuable support along the way! We’ll be sure to share your kind words with him

Wishing you the best of luck and many winning moments ahead 🍀

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

My all upi option disable

My all upi option disable

28 May 2025
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Manish,

Thank you for your feedback.

Please reply to our request through Trustpilot with your account details so our team can review your account and assist you further.

Kind regards,
10cric Support

Rated 2 out of 5 stars

Additional details given…

As requested 10cric team for additional details to check the information have been shared please check it and refund my money

26 May 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Hi Balaji,

Thank you for your feedback.

We have contacted again via email regarding the verification of your account and requested the required document in order to proceed further. A support ticket has been opened and our team is currently awaiting your reply with the requested information.

Ticket ID: 1830754

Once we receive the document, we will continue the review as quickly as possible!

Best regards,
10Cric Support

Rated 1 out of 5 stars

I give--------minus to deposit system…

I am sorry for my language and everything my issue resolve I got my money but telling one thing that please make your deposit system better and your support system your agent threatening to suspend chat block email

I just want to know much time it will take to confirm the payment with service provider. And everytime why customer is suffer just because of your useless deposit system

I give--------minus to deposit system and customer support of 10cricwin.
There are agent like Candy, Aya, Nicole, Niki, Kallian all are very rude and does not know how to support customer my deposit pending from last 9 days they did not help me also very rude with me they are also very shameless people. They increase my frustration at higher level they block my chat option and email option now I don't have any way to contact them. Still request them please resolve my issue I am very old customer. They break my trust

25 May 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We are sorry to hear about your experience and understand your frustration regarding the delayed deposit.

Please note that your case is still under review with the payment provider and our team is actively following up on it. We will update you as soon as we receive further information regarding the resolution.

We appreciate your patience throughout this process.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

No withdraw

No withdraw
No money
But they still got access to indian website
Dont know who the frauds are
Our system or these people

24 May 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We’re sorry to hear that you feel this way.

We would like the opportunity to review your concern properly. Kindly reply to our request through Trustpilot with details so our team can check the status of your case and assist you further.

Kind regards,
10cric Support Team

Rated 5 out of 5 stars

Support team is very good

Support team is very good

22 May 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Kishore,

Thank you for your feedback! 😊

We’re really glad to hear that you had a positive experience with our support team. Your kind words truly mean a lot to us.

Wishing you the best of luck and many winning moments ahead 🍀

Kind regards,
10cric Support Team

Rated 5 out of 5 stars

I have been playing over for last 8…

I have been playing over for last 8 years and I do face deposits stuck sometimes but everytime I chased the support they had helped me in resolving the query. There is no other platform with Utmost transparency 10cric provides. I regularly get freebies and bonuses when needed.
Thanks
Anurag15jan

22 May 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Thank you for your continued trust and support over the years, Anurag! 😊

Wishing you lots of luck and many more winning moments ahead
🍀
Kind regards,
10cric Support Team

Rated 2 out of 5 stars

I withdraw 45k inr to icash one it’s…

I withdraw 45k inr to icash one it’s constantly showing pending bad experience

19 May 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Harsh,

Thanks for your feedback!

Please reply to our request through Trustpilot with your account details and withdrawal information so our team can check the status of the transaction and assist you further.

Kind regards,
10CRIC Support

Rated 5 out of 5 stars

I am so happy for this platform but I…

I am so happy for this platform but I want a customer support I have withdrawal some money it's showing confirm but not credited on my account previously I was getting my money on time but it's about yesterday and today I didn't get my my withdrawal money please help me

18 May 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Lipsa,

Thank you for your feedback and for being a valued player!

We understand your concern regarding the withdrawal delay and we’re sorry for the inconvenience caused. Please reply to our request through Trustpilot with your account details so our team can check the status of your withdrawal and assist you further.

Kind regards,
10cric Team

Rated 5 out of 5 stars

Nicole the way you responded is very…

Nicole the way you responded is very good thanks for understanding my problem

17 May 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Ganesh,


Thank you for your kind words! 😊

We’ll make sure your feedback is shared with her.

Wishing you the best of luck! 🍀

Kind regards,
10cric Team

Rated 5 out of 5 stars

Excellent response

Excellent response

17 May 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Samuel,

Thank you for your feedback! 😊

We’re really happy to hear that you had a good experience with our support and service.

Wishing you the best of luck and many winning moments ahead 🍀

Kind regards,
10cric Team

Rated 1 out of 5 stars

Hi withdraw

Hi, my withdrawal is still in processing stage, kindly confirm the transaction asap it's been almost 2 days completed

16 May 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Mahendra,

We understand your concern regarding the withdrawal delay.

Please reply to our request through Trustpilot with your account details and withdrawal information, we will check the status of the transaction and assist you further.

Kind regards,
10cric Support Team

Rated 4 out of 5 stars

Asked for additional details

As requested 10cric team for additional details to check the information have been shared please look into it now

15 May 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Gowtham,

Thank you for providing the requested details.

Please be informed that our team contacted you yesterday through your ticket with a positive outcome regarding your request!
Please check the latest update shared with you and let us know if you need any additional support from our side.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

I have been using 10CRIC for many…

I have been using 10CRIC for many years, but my recent experience has been extremely disappointing and financially stressful.

Transaction Details:

Date of Transaction: 06 March 2026
Amount: INR 20000
UPI Transaction ID: T2603061826260272302778
UTR Number: 917032216096
Ticket ID: 1644221

What happened:

On 06 March 2026, I made a UPI payment of INR 20000 using the UPI ID provided through the 10CRIC platform. The transaction was marked successful, and the amount was debited from my bank account immediately.

Initially, 10CRIC informed me that if the amount was not credited, a refund would be processed by 18 March 2026.

After that date passed, I repeatedly contacted support through:

Email
Live chat
Support tickets

I submitted all requested documents multiple times, including:

Bank statement
UPI transaction screenshot
PhonePe transaction proof
Official bank confirmation email
Bank transaction PDF

My bank, Canara Bank, has officially confirmed in writing that the transaction was successful and the funds were credited to the beneficiary banking system.

Despite providing all this evidence, I continued receiving repetitive template responses, requests to submit the same documents again, and conflicting explanations.

Later, 10CRIC stated that the funds were not received on their side or by their payment provider, but no documentary proof, payment provider confirmation, or reconciliation report has been provided to support that claim.

Because of the lack of clear resolution, I have now:

Filed an official complaint on the National Cyber Crime Reporting Portal
Requested bank-side UPI trace and beneficiary verification
Submitted all documentary evidence to authorities

My concern is not only the unresolved INR 20000 transaction but also the absence of transparent communication, clear escalation channels, and evidence-based support.

I am still waiting for a proper resolution for Ticket ID 1644221.
very fruad now cyber team diging these issue

6 March 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Reviewer,

Thank you for sharing your concerns.

Please note that an update regarding your case has already been provided through our official 10CRIC communication channels. We kindly ask you to review our latest response, where the status and resolution of the matter have been communicated.

Kind regards,
10cric Support Team

Rated 5 out of 5 stars

10Cric is best f ARI Like agent…

10Cric is best f ARI Like agent represent 10cric.

11 May 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Rouf,

Thank you for your kind feedback! 😊

We’re really happy to hear that Ari represented 10CRIC so well. We will make sure to share your kind words with her!

Wishing you the best of luck and lots of wins ahead 🍀

Kind regards,
10cric Support Team

Rated 2 out of 5 stars

I have been a player and active user of…

I have been a player and active user of 10Cric for over 4 years. While I was absolutely happy and satisfied with the service earlier, lately, there have been multiple issues specifically with deposits. I have 2 high value deposits stuck for more than 10 days and every time I reach out to support they tell me they are investigating on priority but nothing happens. Earlier I sued to get good bonuses on deposits but that had also reduced over time. Hoping my deposits clear soon.

27 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We’re sorry to hear about the recent issues you have experienced!

Please reply to our request through Trustpilot with the required details so our team can review the status of your deposits and assist you further

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

My money is not credited my 10cric…

My money is not credited my 10cric account pls help me

7 May 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Sanjay,

Thank you for your feedback! We have requested further details through Trustpilot, so please share the requested information so we can investigate and assist you accordingly.

Kind regards,
10cric Team

Rated 1 out of 5 stars

They eat your money

You deposit funds, it deducts from your bank account but doesn't get credited to your 10cric account .. then they ask 12 days for refund... Then after 12 days they ask for your bank account, then if you refuse to share your bank account of 12 days, they say they won't process the refund.

24 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Apoorva,

Thank you for your feedback.

We have requested additional details through Trustpilot. Kindly respond so we can assist you further, as we are currently unable to review or verify the case without the requested information.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

Cheating site and blocking the website…

Cheating site and blocking the website to access...I made a bet of 7200 in fall of 2nd wicket under 392.5 during Hampshire county championship 4 days ago,they scored 393 plus and tried to login to continue the bet fall of wicket under 432 something, but website is blocked or not given access.once wicket fallen at 397 runs , immediately opened the site . ...see,how they cheating smartly and looting money.... Beware of this chutia site .Robin is telling that their not responsible for connectivity issue . You can cut access and win unethical manner .. .. Complete fraud site... don't play guys...save your hard money...

2 May 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We would like to review the matter properly and check what happened. Please reply to our request through Trustpilot with your account details and any relevant information so our team can investigate further.

Kind regards,
10cric Team

Rated 1 out of 5 stars

Withdrawal payment option taken off.

I want to withdraw my money but they took off the option of withdrawing money directly to bank account. Now only ICash.one option shows there. They aren't validating my profile and I want my money urgently.

I also verified my profile and everything is fine with 10cric but IDK why they have taken down the option of withdrawing the money directly to bank account. I need help urgently to get this fixed. Just once, please get this fixed for me.

5 May 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We understand your concern, and we are sorry for the frustration caused.

Please reply to our request through Trustpilot with your account details so our team can check the withdrawal and verification status for you and assist further.

Kind regards,
10cricTeam

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