10CRIC Reviews 

1,167
TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Evaluating 348 reviews, most reviewers were unhappy with their experience overall. Many customers faced significant payment issues, as deposits often were not credited and withdrawals remained pending for extended periods. Reviewers frequently encountered unhelpful customer service, characterized by slow response times and generic, automated replies. Many customers reported discrepancies where banks confirmed transactions, but the company claimed non-receipt. The refund process was a major source of frustration, described as lengthy and requiring repeated requests for bank statements without resolution.

What people talk about most

Payment

People report negative experiences with payment, primarily expressing frustration with uncredited deposits... See more

Customer service

Users describe negative interactions with customer service, with many reporting unresponsive and unhelpful... See more

Refund

Consumers find refund experiences to be highly negative, with many reporting that deposited money was neither... See more

Website

Customers consistently express strong dissatisfaction with the website, frequently describing it as... See more

Response time

Customers had negative experiences with response times, frequently reporting prolonged delays and a lack of... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Actually, I am using 10cric over 6,7 years but, never felt like this. I have over 300 account in gaming websites like Rajbet, rajabet, betway, betmaster, 10cric, 22bet, melbet, 4ra bet, leon casino, c... See more

Company replied

Rated 2 out of 5 stars

I have been a 10cric customer for over 7-8 years. My deposit was not credited to my playing account and the 10Cric has confirmed on the email stating the refund will be processed by 25/06/2... See more

Company replied

Rated 2 out of 5 stars

As requested 10cric team for additional details to check the information have been shared please check it and refund my money

Company replied


2.2

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 69% of negative reviews

Typically takes over 1 month to reply

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2.2

All reviews

(1,167)

341 reviews in the last 12 months

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Rated 1 out of 5 stars

Another deposit stuck!!! VIP MEMBER

VIP MEMBER HERE! Another deposit stuck of 8000INR, (UTR: 941046435501) they are giving same old excuse that the funds are coming back to my bank account on 22nd , i will give a prediction now and i am 100% sure its gonna be true, by 23rd or 24th they will say we tried to refund your amount to your bank account but it seems we did not receive your amount and please send your bank statements. and after reading statements they say please contact your bank account we cant help (LOL what a joke if you did not receive my account how were you going to refund me, and this happened 6 times, lies!) - after they give this excuse again i will update this review

this literally happened for last 6 failed deposit transactions, dont trust their site. they are just out to loot your money, also they put your account in loosing mode where you wont be able to win any bets after certain ranking in their systems

10 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Sakshi,

We understand your frustration regarding this matter.

Our team has already contacted you regarding the status of the transaction and advised through our communication that the amount was added to your account as a goodwill gesture.

If you still require assistance, please reply to our support team directly and we will be happy to help further.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

Worst application for withdrawal.

Worst application for withdrawal.

12 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

Thank you for your review.

We'd like the chance to investigate your concerns. We've requested a few details through Trustpilot, and we'll take it from there once we receive your reply.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

Scammmmmm

I requested for an withdrawl 48hours back and they’re telling that they’ve processed but they’ve not done. I checked with my bank as well but they’ve informed they have not received any funds. Now they’ve hold the amount and simply giving false answer.

I did ask them to cancel the withdrawal and add the money to account, but they are not doing. It shows they are simply giving false information

12 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We're sorry things haven't gone as expected.
To help us locate your case, we've asked for some additional information through Trustpilot. We look forward to your reply.
Kind regards,
10cric Support Team

Rated 1 out of 5 stars

1600 Deposit not credited

3 hours completed
but 1600 Deposit not credited

12 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We understand your frustration.

We've contacted you through Trustpilot to request more details. Once we receive them, we'll review your case carefully.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

Extremely poor customer servicee with deposit

Extremely poor customer service with standard template replies. Delay in deposit and delay in refund, money stuck they are not bothered

...... It took them from April 1 till July 14 to reply. These cheats have eaten up one of my deposits cash value and are constantly diverting me to the bank.... HOW MANY CUSTOMERS DO YOU SCAM LIKE THIS

1 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We're sorry to hear about your experience.

Please reply to our Trustpilot message so we have the information needed to investigate your concerns.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

Withdrwn problem in two weeks Aadhar…

Withdrwn problem in two weeks Aadhar card verification problem not solved for customer support waste of this app

31 March 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

Thank you for letting us know about this.

We've requested some additional details through Trustpilot. As soon as you reply, we'll start reviewing your case.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

2026 start was not good for 10cric...

2026 start was not good for 10cric...

Now I am at the stage where I have to change my review for it.
I am playing since 2019 here everything was good but after start of 2026 worst experience started. They don't have control over anything deposit and withdrawal were the main. Support staff have less information so they help upto limit. But now I think it's time for them to maintain player relations.

18 March 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We're sorry to hear this.

We'd really appreciate the opportunity to look into your case.

Please respond to our Trustpilot request whenever you can.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

I am VIP member of 10Cric.

I am VIP member of 10Cric.
I recently made a withdrawal request and it is pending for last 2 days now.
No one i giving me a proper update, if this is how a VIP customer is treated , i wonder how they treat normal customers.

8 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

Thank you for your feedback.

We are truly sorry to read about your experience. We attempted to reach you for more information but did not receive a response from your side.

Kindly contact us directly, so we can look into this!

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

I have made a deposit on 2nd of April…

I have made a deposit on 2nd of April 2026 and the payment was successfull over the payment gateway however till not I have not received money in money account. The email response is very poor till date they are telling it is under review. I don't understand this. Out of urgency i made another deposit yesterday and it also not credited and same old response over mail stating under review. Even after successful payment and providing bank statements and screenshot of transaction.

2 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

Thank you for your feedback.

We are sorry to hear this.We tried to contact you for more details but have not received a response.

With the information provided, we are unable to verify this case. Please contact us directly so we can assist you.

Kind regards,
10cric

Rated 1 out of 5 stars

ridiculous website 😡😡

ridiculous website 😡😡

31 March 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We're genuinely sorry that your recent experience has left you feeling this way. Kindly reach out to us via our official channels as we would like to take the opportunity to make things right.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

Very bad experience with the game…

Very bad experience with the game functionality and cashouts. I had built a decent balance and attempted cashout multiple times, but due to platform lag, the transactions showed as ""processing"" yet never completed despite my stable connection. It has been over a week now with the same issue persisting.

28 March 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We're sorry to hear about your experience. We understand how frustrating situations like this can be, and we appreciate you taking the time to share your feedback with us.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

I have been using this platform for a…

I have been using this platform for a long time, but now the service has completely dropped. My ₹20000 withdrawal shows as processed, yet I haven’t received anything. It’s already been 10 days. Support just keeps saying ‘please wait, please wait’ with no proper update. Really very frustrating and disappointing experience.

3 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Prakhar,

Thank you for your feedback!

We are really sorry to hear about your experience. We tried reaching out for more details but have not received a reply.

Please contact us directly so we can check this and assist you further.

Regards,
10cric Support Team

Rated 1 out of 5 stars

10Cric Bet Manipulation and Fraudulent Activity

Hi,

I am writing formally to inform you all a serious issue I faced on 10Cric Platform, which appears to be fraudulent.

On 5th April, I placed a bet of 30,000 INR on the match between Quetta Gladiators vs Multan Sultans. The bet was “Over 8.5 runs in the 9th over” at odds of 2.06. As per this, my expected return was 61,800 INR.

As a precaution—due to previous inconsistencies I have experienced on 10Cric platform—I took a screenshot of the bet at the time of placement. After the bet won, I noticed that the stake amount had been altered from 30,000 INR to 3,000 INR, and the remaining 27,000 INR was simply credited back to my account.

I verified this discrepancy against my screenshot, which clearly shows a stake of 30,000 INR.

When I contacted customer support:

Initially, I was told that I had only placed a bet of 3,000 INR.
After sharing proof, I was told that the 30,000 INR bet was placed on a different market.
I have not placed any other bet of 30,000 INR.
Eventually, I was told that the screenshot does not belong to my account, which is incorrect.

This sequence of responses is inconsistent and unacceptable. It strongly suggests manipulation of bet data after settlement.

Please note that I have retained all relevant evidence, including screenshots and communication records. I will share my experience publicly everywhere so that Everyone will stop plating on this fraud site .

Its a lie that 10cric contacted me.
Infact I contacted 10cric manager and 10cric customer care support and nobody is resolving.
10cric is just telling a lie that they tried to contact but infact they are denying to pay back after submitting records also.

5 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Saaqib,

Thank you for your feedback.

We’re sorry to hear about your concerns. We tried to contact you for further details but have not received a response with your information.

At this point we are unable to verify this case without your contact information. Please provide these details so we can review and assist you.

Kind regards,
10cric

Rated 1 out of 5 stars

I was a user from 2022

I was a user from 2022, recently in February month, I deposited 14000 Rs. And they not refill the amount in my betting id. After 15 days they mail me that your amount has been misplaced somewhere else so kindly contact to your bank to reverse it. This was the horrible experience. After few days I started to bet again and due to my bank account was already freezed, I placed a withdrawal to my friends account and I already told them specifically that my account is freezed so I will deposit and withdrawal from my friend account, they all of a sudden suspended my account. How wrong is this. You guys really don't care of your customers.

13 February 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear reviewer,

We understand this has been frustrating.

We've sent you a message through Trustpilot requesting the details we need to investigate your case.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

I m deposited 10000/- but not credited…

I m deposited 10000/- but not credited my account. Last 10 days only mailing and live chit chat robotic answers. No buddy solved. I showing all details and payment screenshot. Very bad experience scamming site.
I just had a word with Google pay they told me that the merchant has received the 10000/_ payment at 6.08 am on 27 march 2026 . As I have done the payment at 2.27 am on 27march 2026. The Google pay told us that as the merchant is handling g business account so it took some time to reflect in his account. So please check with the merchant and update my deposit in my account. As it's been more than 10 days u guys are just wasting my time. Please check it out and revert back as soon as possible.

27 March 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Customer,

Thank you for reaching out.

Our team has already contacted you regarding this matter through the official 10CRIC support channels. Please refer to our latest correspondence for further information.

Kind regards,
10cric Support Team

Rated 1 out of 5 stars

This site is a total fraud

This site is a total fraud! In IPL 2026, I started with ₹3,000 by UPI and won ₹8,000 through powerplays. When I tried to withdraw, it’s been stuck on ‘verification pending’ for 15 days. I uploaded Aadhaar, PAN and everything, still nothing. Chat support just says ‘please wait’ and then disappears. It’s a scam site, they’re looting Indian users. 1 star max!

8 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Sandeep,

Thank you for your feedback.

We are sorry to hear about your experience. Unfortunately we are unable to assist without more information provided. We have requested it so please contact us directly with more details so we can review your case and help you.

Kind regards,
10cric

Rated 1 out of 5 stars

Useless website 👎👎 Totally a waste of…

Useless website 👎👎 Totally a waste of time and money. Spammers!!😡

26 March 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Hi Raghu,

We’re sorry to hear about your experience.

To assist you further, could you please share more details about the issue you’re facing? We’ll do our best to help resolve it as quickly as possible.

Best regards,
10CRIC Team

Rated 1 out of 5 stars

Mera deposit kiya hua amount wallet me…

Mera deposit kiya hua amount wallet me aaya hi nhi
Aaj 10 din k upr hogya naa hi refund derhe
Bogus company
Be carefully public
Paisa hajam kr rhe he ye log

29 March 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Reviewer,

Thank you for your feedback.

We’re sorry to hear about this. We attempted to contact you for more details, but have not received anything from your side.

Please reach out to us directly so we can check your case and assist you.

Kind regards,
10cric

Rated 5 out of 5 stars

Customer service so friendly if you…

Customer service so friendly if you have any questions service is good

7 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Salman,

Thank you for your feedback!

We’re glad to hear you found our customer service friendly and helpful. We appreciate your support.

Kind regards,
10cric

Rated 5 out of 5 stars

Response is good

Response is good

3 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Reviewer,

Thank you for your feedback!

We are glad to hear you’re satisfied with our response. Your support means a lot to us. <3

Kind regards,
10cric

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