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001 Taxis Reviews 

424
•
TrustScore 4 out of 5

4.1

Taxi Service
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Review summary

Created with AI, based on recent reviews

Evaluating 191 reviews, reviewers had a great experience with this company. Customers frequently praise the friendly drivers and clean vehicles, noting that journeys are exceptionally comfortable and reasonably priced compared to other alternatives. People also mention that the booking process is completely straightforward and vehicles consistently arrive promptly for scheduled trips. However, some customers also noted frustrating issues with pre-booked taxis arriving late or failing to show up during particularly busy times. A few reviewers were highly dissatisfied when vehicles experienced communication problems or were not dispatched correctly for important appointments. Others mentioned difficulties trying to get help from customer support when resolving these unexpected travel delays.

What people talk about most

Service

Consumers find service to be positive, highlighting prompt arrivals, clean vehicles, and polite, professional... See more

Staff

Customers had positive experiences with staff, frequently highlighting that drivers and call managers are... See more

Delivery service

People report ambiguous experiences with delivery_service, as customer opinions vary widely. While many... See more

Price

Customers consistently note ambiguous experiences with price, featuring a split in opinions. While many... See more

Booking process

Reviewers share mixed feedback about the booking process, as opinions on pre-booking reliability are sharply... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The booking process and price are really great and they have quite a lot of drivers so availability is good. The only issue is that when pre booking a taxi, the system doesn't prioritise the booking a... See more

Rated 5 out of 5 stars

I use 001 when I go to Oxford which is usually monthly. They have proved reliable and the pricing is both honest and transparent. Drivers are usually chatty and I find ideal to chat about current topi... See more

Rated 5 out of 5 stars

The 001 driver arrived on the dot and took me to my appointment. I was early for my appointment and was able to negotiate with the pharmacist to attend to my injection immediately while the 001 drive... See more

Rated 5 out of 5 stars

I booked 001 for a trip to the hospital JRH today Thursday 25/6/26 they arrived on time and were polite and professional. I attend my appointment and booked them again for the return journey. Both veh... See more

Company details

  1. Taxi Service
  2. Bus and Coach Company
  3. Limousine Service
  4. Transportation Service

Information provided by various external sources

We’re Oxford’s only "tech first, service first, fare last” Taxi Company and the only Oxford based taxi company with a city centre depot offering waiting room, amusements and refreshments. For 50 years we have served the people of Oxfordshire, strivi...

Contact info

4.1

Great

TrustScore 4 out of 5

424 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.1

All reviews

(424)

191 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

On time

On time. Kept updated about the arrival of the taxi and had a smooth journey with a polite driver.

4 January 2026
Unprompted review
Rated 5 out of 5 stars

Professionalism all the way.

The driver was on time, very polite and helpful. When possible, the conversation was very pleasant, sharing different experiences and perspectives on life.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been using 001 taxis for a long…

I’ve been using 001 taxis for a long time . I always pre book as usually I need a taxi for work if the bus is not running. Fabulous drivers, fabulous service, great price what more would like form taxi company.

12 December 2025
Unprompted review

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