Wow what can I say about this company. Yesterday I had a battery powerplan installed. The engineer was so professional, did a very neat install and left the property clean and tidy. The team at Wondrw... See more
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Further to my recent comments. I received a phone call from Jonathan who explained the current situation. The CEO has also just produced a video explaining the situation. Although the company are hav... See more
Company replied
Due to an internet glitch my system yet again wasn’t working on the Wondrwall app. After a couple of emails and a phone call trying to resolve the issue without any success, James paid a visit and m... See more
Company replied
Out of hours Saturday morning call. Answered immediately and listened to me trying to explain the problem before talking me through different possible solutions until we resolved the issue. Several ca... See more
Company replied
Company details
Written by the company
Wondrwall is dedicated to changing the way we live and how use energy. Our vision is to make every home in the world ecologically sustainable, using technology and renewable energy to create ultra-efficient net-zero homes to power a brighter future.
Contact info
18-22 Bridge Street, M3 3BZ, Manchester, United Kingdom
- 0161 533 0150
- hello@wondrwall.co.uk
- wondrwall.co.uk
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Replied to 100% of negative reviews
Typically replies within 1 month
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James Davidson is super
James Davidson is super, answer questions swiftly anytime even at mid night, really appreciate, amazing service

Reply from Wondrwall Group
Had James come out to set our…
Had James come out to set our neighbours new lighting and heating system up and kindly agreed to do ours too even though we weren’t booked in. Went above and beyond to get it setup. Was given his whatsapp to organise getting one of the switches replaced and to contact if I was unsure about anything after it was done. Overall a great service.

Reply from Wondrwall Group
Had an issue with my units flashing…
Had an issue with my units flashing after coming back off holiday. James Davidson helped me at 8am on live chat to sort the issue within minutes! Easy peasy.

Reply from Wondrwall Group
Pairing issue
Quick response, friendly service!
Wondrwall contacted me within 4 hours of my email. James used WhatsApp video call to get the service up and running and were very patient. Quick resolution and no day off for an engineer, I couldn't be happier!

Reply from Wondrwall Group
Out of hours Saturday morning call
Out of hours Saturday morning call. Answered immediately and listened to me trying to explain the problem before talking me through different possible solutions until we resolved the issue. Several call backs whilst we tried to reset the system and always made sure I understood what we were doing and why. I do feel its tech for the sake of tech but James was brilliant

Reply from Wondrwall Group
Groundbreaking products with 5*…
Groundbreaking products with 5* customer service. A great company to deal with
Great customer service
Great customer service, massive thanks to James Davidson 👍

Reply from Wondrwall Group
Great service
Proactively identified a problem with my set up, reached out, and all fixed within an hour. Great servicd

Reply from Wondrwall Group
Great Service
Replaced light switch circuit board even though it was outside the 2 year warranty.
wondrwall team offers great service and is super friendly and helpful. Always very prompt to respond to emails and willing to come in person to help.

Reply from Wondrwall Group
First class customer service
Excellent customer service from Cam and Ali, had 2 issues which were both dealt with swiftly,
Cam is a great guy and very knowledgeable, visited my home on 2 occasions, got me back online and rectified my light switch, communication throughout was excellent,
Cam went above and beyond in helping me, even dealt with my emails late in to the evening
Thank you

Reply from Wondrwall Group
Helpful and Patient
Ali was really helpful and understanding and resolved the issue quickly

Reply from Wondrwall Group
Great response from the technical team…
Great response from the technical team at Wondrwall had an issue with my battery which was resolved quickly and efficiently.

Reply from Wondrwall Group

Reply from Wondrwall Group
Wondrful
Cam was a real help both over the wondrwall support line and in person. Himself and the development team were able to quickly solve the issue I was having and describe to me ways to avoid hitting those problems again.

Reply from Wondrwall Group
James was so patient
James was so patient, made sure he stayed until the job was complete - even though it took several hours. And he worked after hours.
He was kind, polite and very helpful. He also was really sweet with our children.
If all your workers are like him, then you have a great company.
Give the man a raise.

Reply from Wondrwall Group
Fantastic service
Fantastic service from a member of the Wonderwall team.
Cameron front tech support at Wondrwall…
Cameron front tech support at Wondrwall came out to pair my light switch. He also ran through the app and explained how it works. Amazing service. Miles Uttley, 38 Trough Laithe Road, Barrowford
This is my first time with Wondrwall…
This is my first time with Wondrwall and I have to say even though I had initial problems trying to set up myself, when James Davidson - engineer came out he was quick to sort it and get me up and running with the app, setting all my light switches, thermostat and alarm. Cam was also present on this visit out and he explained everything the app can do and I can honestly say they were both brilliant, professional and friendly. I would highly recommend not only wondrwall but their customer service is excellent. So far very happy 😊
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