WLC Online Auctions Reviews 

2,126
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 266 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find high-end items that are accurately described and often represent excellent value. The platform is praised for its straightforward user experience, making bidding and purchasing simple, supported by clear communication and helpful staff. Reviewers frequently highlight the fast and safe delivery, with items arriving promptly and always well-packaged, often including tracking for security. Many customers appreciate the transparent fee structure and the care taken with communication, leading to a highly recommended and hassle-free experience.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality and value of items... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, often highlighting its speed and... See more

Service

Customers had positive experiences with service, consistently describing it as excellent, first-class, and... See more

User experience

Customers consistently note positive experiences with user experience, describing it as brilliant, seamless,... See more

Website

Clients share positive opinions on the website, describing it as a wonderful, fantastic, and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve bought several items from WLC, the latest being a pair of new, unworn 1.8ct diamond solitaire earrings set in 18ct white gold. Extremely happy that I got them for around half of retail price... See more

Company replied

Rated 5 out of 5 stars

These guys are so trustworthy and honest. I’ve bought everything from WLC, including signed memorabilia, Rolex watches, diamond earrings and Ray-Ban sunglasses and never been disappointed. Great... See more

Company replied

Rated 5 out of 5 stars

I’ve now won two lots from WLC - Creed aftershave and an automatic watch winder. Both were won at well below RRP, meaning I got 2 fantastic bargains. Got a call on the next working day confirmin... See more

Company replied

Rated 5 out of 5 stars

Brilliant company. I have now purchased 3 items. It arrives all nicely packaged with all full certificates. They always respond to any questions swiftly. I cannot believe how quickly over Christmas th... See more

Company replied


Company details

  1. Online Auction Service
  2. Handbags Shop
  3. Jeweler
  4. Online Marketplace
  5. Watch Store

Written by the company

WLC Auctions is one of the UK’s most established online auction platforms, running weekly live and online auctions since 2012. We’ve successfully sold over 2.5 million lots to buyers across the UK and overseas, supported by more than 900,000 registered bidders and over 600,000 social media followers. Our focus is quality and trust. We handle a wide range of premium items — from cars and properties to fine art, luxury watches, diamond jewellery, home furnishings, memorabilia and more — providing both buyers and vendors with an unrivalled marketplace for value, authenticity and service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(2,126)

260 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

WLC an excellent auction site

Excellent service and item was as described.Quick delivery and have won a few items now at auction and have been pleased with each item.

15 March 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Martin,

Thank you for your review — we really appreciate your continued support. Great to hear everything has been as described and delivered quickly each time.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Great auction site was kept updated on…

Great auction site was kept updated on my purchase and delivered promptly

30 March 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Jon,

Thank you for your feedback — great to hear you were kept well informed throughout and that your delivery arrived promptly.

We appreciate your support and look forward to having you back in the auctions again soon.

Kind regards
Wayne

Rated 5 out of 5 stars

Have bought numerous items from WLC and…

Have bought numerous items from WLC and each time have received outstanding service for my purchases at very competitive prices.

1 April 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Alexander,

Thank you for your continued support — it’s great to hear you’ve had multiple positive experiences with us. We’re really pleased you’ve found both the service and pricing to be strong across your purchases.

We look forward to seeing you back in the auctions again soon.

Kind regards
Wayne Cooper
WLC

Rated 5 out of 5 stars

Best Customer Support

I experienced a minor issue with delivery, however the customer service team was excellent and handled everything promptly and professionally. I couldn’t have asked for a better level of support.

I’ll definitely be using the platform again many more times.

30 March 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Kishore,

Thank you for your kind feedback — it’s great to hear that although there was a minor delivery issue, our team was able to resolve it quickly and professionally for you.

We really appreciate your support and look forward to having you back with us again many more times.

Kind regards
Wayne Cooper
WLC

Rated 5 out of 5 stars

Just easy to order and delivered on…

Just easy to order and delivered on time with care.

15 March 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Graham,

Thank you for your review. We’re pleased to hear everything was easy to order and delivered on time with care.

We look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Great experience

Great experience, quick and reliable delivery and products..

27 March 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Vish,

Thank you for your kind feedback — we’re really pleased to hear you had a great experience with us. It’s especially good to know the delivery was quick and reliable, as that’s something we work hard to maintain every week.

We appreciate your support and look forward to having you back with us again soon.

Kind regards
Wayne Cooper
WLC

Rated 5 out of 5 stars

Excellence is what WLC is about.

Bidding process was extremely easy with reminders about how the bidding was going.

Payment processing was so easy as was the delivery. Item was well packaged and arrived exactly when I requested the item. Delivered by DPD who were also excellent. I am now an avid viewer who expects to buy from WLC again.

14 March 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi William,

Thank you for your great review — we really appreciate it. Delighted to hear everything ran smoothly and that the delivery arrived exactly when requested.

We look forward to seeing you back in the auctions again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

My 3rd purchase

My 3rd purchase, excellent customer service with a friendly follow up call to discuss delivery .
Very large picture safety delivered within 3 days!
HIGHLY RECOMMEND!

15 March 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Elaine,

Thank you for your great review and for your continued custom — third purchase already!

We’re delighted to hear you were happy with the customer service and that the follow-up call helped with arranging delivery. It’s great to know your large picture arrived safely and so quickly as well.

We really appreciate the recommendation and look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 3 out of 5 stars

Not the best experience

Not the best experience.

It was a while back but I had to wait so long due to the frame of my Ronnie Wastecoat was damaged by staff.

The worst thing was the Woodford reserve I bought, the batch number was in the 200’s so I thought I’d have that. When it arrived the batch number was in the thousands.

Customer server did not want to help and said sorry we often use old images if auction the same item.

Oh really so I’ll bid for a £10,000 Rolex next time but because you use old images I’ll receive a G-shock. Really 🤔

2nd April 2022

17 March 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Charles,

We’re sorry to read this, particularly as it relates to an issue from some time ago.

To clarify, the initial concern regarding the waistcoat was addressed at the time. Where issues arise — whether caused in transit or otherwise — we do not shy away from them. We take full ownership and resolve matters directly through clear communication, which is exactly what we did in your case.

For context, all deliveries are handled by third-party couriers, and on rare occasions damage can occur in transit. However, regardless of fault, we take responsibility and ensure the matter is put right for the customer.

In relation to the Woodford Reserve, batch numbering at that level does not represent a difference in value or quality — it is simply a production reference. The product supplied would have been genuine and consistent with the listing.

Regarding imagery, when multiple identical items are in immaculate condition, a library image may be used for presentation purposes. This is standard industry practice, and the item supplied will always match the described specification.

We handle thousands of lots each week, and while issues can occasionally arise in any business of scale, what defines a company is how those issues are resolved. We believe our customer service speaks for itself — all calls are handled directly by our team (not automated systems), and we pride ourselves on delivering one of the highest levels of customer care in the UK auction sector.

That said, we always encourage customers to contact us directly at the time of an issue so it can be resolved quickly, but we can not find any buying details for you, so we would like you to get in touch with us soon, please, so we can have the opportunity to resolve it.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Great experience

I recently purchased a gorilla statue from WLC auction, was a very good experience from start to finish , delivery was quick and that package was well protected

1 March 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Matt,

Thank you for your great review. We’re really pleased to hear you had a smooth experience from start to finish and that your gorilla statue arrived quickly and well protected.

We appreciate your support and look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Excellent service bought a watch winder…

Excellent service bought a watch winder brand new in box at a quarter of the price in shops plenty of bargains will deffo be buying off them again

27 February 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Jayne,

Thank you for your great review. We’re delighted to hear you were pleased with your watch winder and secured such a fantastic saving compared to retail.

We really appreciate your support and look forward to assisting you again soon — there are always plenty more bargains to be had!

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Great auction house

Great auction house, you can get quality items at a sensible price.

13 March 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Roland,

Thank you for your review. We’re really pleased to hear you value the quality of the items and the sensible pricing — that’s exactly what we aim to deliver across every auction.

We appreciate your support and look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Excellent Service 👍.

Everything ran smoothly 10/10 during Auction & Delivery was excellent & on time 👍, Deffo will be using there Auctions some more in future as cannot Fault the service given Thanks 👍

21 February 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi there,

Thank you for your fantastic review. We’re delighted to hear everything ran smoothly from the auction through to delivery and that the service met your expectations.

We really appreciate your support and look forward to having you back in future auctions.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Outstanding Items and Customer Service

Wow, what an experience!
WLC not only offers a fantastic selection of auction items, but everything starts at a really reasonable price. I recently bid on two liquid art pictures and was lucky enough to win both at a great value. One was a gift for my son, who was absolutely over the moon.
The quality of the pieces is outstanding, and the customer service from the WLC team has been brilliant. They contacted me the very next day to arrange delivery at a time that suited me, and even followed up afterwards to make sure I was happy with my items.

I’ll definitely be bidding with WLC again!

2 March 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Mark,

Thank you for such a fantastic review — it’s great to hear how much you enjoyed the whole experience. We’re really pleased you secured both pieces at great value and even more so that your son was over the moon with his gift.

It’s also great to hear the quality and customer service stood out, from the initial call through to the follow-up — that’s exactly the level of service we aim to deliver.

We really appreciate your support and look forward to seeing you back in future auctions.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Great Experience

The platform is straightforward to use and the bidding process is simple to follow and there are some great items on there. I have made two purchases recently and am very happy, delivery was super quick through DPD.

If you haven't bid on an auction before just be aware of the added % and delivery costs but I was more than happy with what I paid.

I will definitely be using them again when something pops up I am interested in.

1 March 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Sharon,

Thank you for your great review. We’re really pleased to hear you found the platform straightforward to use and the bidding process easy to follow, and that your purchases arrived quickly with DPD.

You’re absolutely right to mention knowing your price — the buyer’s commission and delivery are clearly displayed on every lot listing before bidding, and our 15% commission is actually one of the lowest in the industry, with many auction houses charging 25% or more.

We really appreciate your feedback and look forward to assisting you again when the next item catches your eye.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Highly Recommended

I have bought a number of items from WLC online auctions from glasses and paintings to high end jewellery and watches. On each occasion they have been prompt with communication and delivery of the items. They take great care to ensure the item is delivered safely and well packaged as well as tracked, using equipment to do this on expensive items. Highly recommended.

22 February 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Lee,

Thank you for such a fantastic review. We’re really pleased to hear you’ve had consistently positive experiences across a range of items, from artwork and glasses through to jewellery and watches.

It’s great to know the communication, secure delivery, and packaging have all met your expectations. We really appreciate your recommendation and look forward to assisting you again.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

I have to admit I was very wary when…

I have to admit I was very wary when signing up. But after winning my first lot and having the item delivered in three days, I have the utmost faith in WLC.

I have only had to call once and the member of staff couldn't help enough.

Highly recommend!!

1 March 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi there,

Thank you for your review. It’s completely understandable to feel a little wary at first, so we’re really pleased your first experience — from winning your lot to receiving it within a few days — gave you full confidence in WLC.

It’s also great to hear our team were able to help when you called. We really appreciate the recommendation and look forward to assisting you again.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Great buying experience

5 March 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi James,

Thank you for your review. We’re pleased to hear you had a great buying experience and we look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

I recently had the pleasure of dealing…

I recently had the pleasure of dealing with WLC Auctions, and I cannot recommend them highly enough. From start to finish, the entire experience was smooth, professional, and genuinely impressive.

The team at WLC Auctions clearly takes great pride in what they do. Communication was excellent throughout the process, and everything was handled with professionalism and care. What stood out most to me was how efficient they were — every stage moved quickly and seamlessly, which made the whole experience stress-free.

Delivery was absolutely impeccable. Everything arrived exactly as expected and within an excellent timeframe. It’s rare these days to find a company that delivers on its promises so completely, but WLC Auctions certainly does.

Overall, WLC Auctions provide a first-class service. If you are looking for a trustworthy, efficient, and highly professional auction company, I would strongly recommend them without hesitation. I will definitely be using them again in the future.

⭐⭐⭐⭐⭐

1 March 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi there,

Thank you for such a thoughtful and detailed review. We’re delighted to hear that the whole experience — from communication through to delivery — met your expectations and felt smooth and professional throughout.

Our team works hard to ensure every stage of the process is efficient and stress-free, so it’s great to see that recognised. Your recommendation really means a lot to us, and we look forward to assisting you again in the future.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

The experience with WLC Auctions.

The experience with WLC Auctions has been very positive and efficient especially the delivery of winning item’s. Also the staff are very helpful and knowledgeable. The experience has been very good

15 February 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Jagjit,

Thank you for your review. We’re delighted to hear your experience with WLC has been positive and efficient, especially with delivery. It’s also great to know you found our team helpful and knowledgeable.

We really appreciate your feedback and look forward to assisting you again.

Kind regards,
Wayne
WLC Auctions

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