I’ve bought several items from WLC, the latest being a pair of new, unworn 1.8ct diamond solitaire earrings set in 18ct white gold. Extremely happy that I got them for around half of retail price... See more
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WLC Auctions is one of the UK’s most established online auction platforms, running weekly live and online auctions since 2012. We’ve successfully sold over 2.5 million lots to buyers across the UK and overseas, supported by more than 900,000 registered bidders and over 600,000 social media followers. Our focus is quality and trust. We handle a wide range of premium items — from cars and properties to fine art, luxury watches, diamond jewellery, home furnishings, memorabilia and more — providing both buyers and vendors with an unrivalled marketplace for value, authenticity and service.
1 Slaidburn Crescent , PR9 9YF, Southport, United Kingdom
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I have purchased items for a few years now and the service is fantastic

Reply from WLC Online Auctions
the bidding process was so simple
the items i was successful with were top class and well worth the winning bids
after sales service again top class
thank you for all and i will be bidding again

Reply from WLC Online Auctions
Doing the online auction has been fun and easy. It has only been two weeks, but I've managed to win a few lovely items. Once the auction has ended, payment is made, the following day I received a curtesy call which is always lovely. Then within 3-4 days my items arrived well packaged. Then another call to check that I am pleased with my items. All in all a lovely experience and I'm looking forward to many more.
Thank you Luke, and thank you all for your hard work, which makes it easy and smooth for us.

Reply from WLC Online Auctions
My bank caused an error with payments, but it was sorted in one phone call with the team

Reply from WLC Online Auctions
Have been a customer for many years and bought some fabulous items at great prices. Always on hand to help with any questions, superb delivery and a brand you can totally trust. Thank you WLC

Reply from WLC Online Auctions
Fantastic product and service. Declan was brilliant contacting me and keeping me updated. I used the free resizing option to increase the size and it is amazing cannot tell the it has been resized at all. Beautiful.

Reply from WLC Online Auctions
It’s really easy to bid. Fees are clear and concise. Delivery was extremely prompt.
My only suggestion would be to have a bit more detail in the listings as to what is available. The picture of a box isn’t always so helpful. Otherwise, really good to deal with.

Reply from WLC Online Auctions
Made a bid on a beautiful ring accepted and phone call from WLC all done so efficiently and lovely polite customer service. So happy with ring.

Reply from WLC Online Auctions
Last acution i won 3 liquor bottles.
And had a chat with thanasis
And i asled him to please if he can send the delivery asap
And within 24 hours i got my delivery all thanks to him and the team.

Reply from WLC Online Auctions
Amazing level of customer service, quick and efficient delivery and the item I won (a platinum and diamond ring) is beautiful and exactly as described.

Reply from WLC Online Auctions
I recently used WLC Auctions for the first time while searching for a special gift for my son’s 21st birthday. As expected, I did plenty of research beforehand and was very impressed by the positive reviews.
I was delighted to win the auction for a high-value item, although I was naturally a little cautious about the delivery process. However, I was reassured to learn that the package would be fully tracked and insured for its full value. The item arrived quickly, was exactly as described, and I couldn’t have been happier with the purchase.
The communication from their after-sales team was excellent throughout. Any questions I had were answered promptly and professionally.
WLC Auctions is a genuinely professional and trustworthy auction website, and I would have no hesitation in using them again for future purchases.

Reply from WLC Online Auctions
1st time I’ve used the auction house and successfully bid for a couple of items. I found their system easy to navigate and following instructions simple to manoeuvre.unfortunately due to a mix up, which I take ownership for, they delivered my items to the wrong address. A telephone call to them and a conversation with extremely helpful sympathetic staff I got things sorted immediately and a delivery the next day.
First impressions are WLC are a slick and professional business and will definitely bidding for future lots.
The items I purchased were genuinely cheaper than the market price and they arrived well packaged and quickly too.

Reply from WLC Online Auctions
I won a pair of Ray-Ban glasses, and the whole process was smooth and easy from start to finish. The instructions were clear, and everything was handled efficiently, which made the experience stress-free. I also appreciated how quickly everything was processed and delivered. Overall, it was a great experience, and I’d definitely recommend it to others.

Reply from WLC Online Auctions
Always great lots on sale and at a fantastic price including postage and fees.
Delivery is prompt,with good communication.

Reply from WLC Online Auctions
Delivery service was quick , bit apprehensive at first being my first order , didn't need to worry though, everything went smoothly and happy with my quality product

Reply from WLC Online Auctions
Great website easy process when buying and great service and delivery once purchased

Reply from WLC Online Auctions

Reply from WLC Online Auctions
I received a call from Danielle, who was very professional and clearly showed how much they care about their customers. She took the time to clarify all my concerns and made me feel much more confident and reassured about how the auction process works.
She also explained that they handle large volumes of iPhones, which is why the same images are often reused, as updating each listing individually would be very time-consuming.
Thank you again, Danielle — your customer service was excellent. Based on this experience, I’ve updated my review to 5 stars.

Reply from WLC Online Auctions
Great auction site, always a lot of quality items up for auction. All fees are shown up front, so no surprises after a winning bid.

Reply from WLC Online Auctions
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