Wisr Finance Reviews 

1,722
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 153 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the process of obtaining finance to be simple, straightforward, and stress-free. Many people praised the service for being quick, efficient, and professional, often noting rapid approvals and fast turnarounds. The staff were frequently described as helpful, friendly, and accommodating, contributing to a positive and transparent experience. However, some customers also noted that communication could be slow, with replies sometimes taking days and processes extending over a week. People mentioned feeling that the application process could be prolonged, with requests for information that seemed to delay progress.

What people talk about most

User experience

Consumers find the user experience to be positive, with many describing the process as easy, fast, and... See more

Service

Reviewers highlight positive aspects of service, often describing it as professional, prompt, and quick. Many... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

Response time

Users describe positive interactions with response times, with many reporting super-fast approval and quick... See more

Customer service

Customers had ambiguous experiences with customer service, with many reporting positive interactions,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wisr made the process of getting finance for my new car really simple and stress-free. The application was easy, communication was clear, and everything moved quickly. I felt supported the whole way t... See more

Company replied

Rated 5 out of 5 stars

The process was thorough, quick and good for me as I was needing some finance to move my business forward, and Wisr were happy to help. They delivered on time and with options that when the business d... See more

Company replied

Rated 5 out of 5 stars

Application was straightforward. My application was processed in a timely manner. Money was transferred into my account the same day my personal loan was approved. I got to choose my payment repayme... See more

Company replied

Rated 5 out of 5 stars

New customer, personal loan, good rate, money in bank when said it would be,easy to use app, customer service lady was great. So far no dramas at all with Wiser

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

Wisr is a purpose-built Australian fintech lender in the rapidly growing Australian consumer finance market. Offering both unsecured personal loans and secured vehicle loans, Wisr is committed to powering Australians’ progress towards the goals and moments that matter most. Through innovative products, apps and services, Wisr helps customers make confident choices with their money, pay down debt faster, and move forward with greater financial freedom. We do this by providing a unique Financial Wellness Platform powered by consumer finance products, including the Wisr App, which helps Australians pay down debt and access a free credit score checking service. This is supported by content and technology-driven products designed to deliver better outcomes for borrowers, investors, and everyday Australians.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(1,722)

147 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience very helpful and…

Excellent experience very helpful and professional staff and service vary Happy customer,Thank you Wisr

3 November 2025
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Reply from Wisr Finance

Thanks for your review, Raymond. Great to hear about your experience with our team. They love helping.

Rated 5 out of 5 stars

Quick and easy process

Funds were released within 48hrs of application allowing us to secure the purchase of our Caravan. Would recommend Wisr as a finance company.

16 October 2025
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Reply from Wisr Finance

Very happy to hear this, David. Thanks for sharing.

Rated 1 out of 5 stars

I signed a loan contract for monthly…

I signed a loan contract for monthly repayments with the broker from horizon finance, and the wisr team set it up as a weekly repayment plan which has wisr violating there own contract. Wisr have not got back to.me or my broker if the matter is fixed. I changed in the wisr portal on advise from horizon. But this is a extremely poor effort from wisr and I will be recommending to people asking me that they don't use wisr

20 October 2025
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Reply from Wisr Finance

Hi Scott,

Thank you for providing this feedback.

Customer experience is very important to us and we've noted your feedback. Once again, thank you for taking the time to provide your review.

Warm regards,
Team Wisr

Rated 5 out of 5 stars

Straight forward

Straight forward, easy platform for uploading documents, clear communication throughout the application and settlement process.

21 October 2025
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Reply from Wisr Finance

Awesome, great to hear it.

Rated 5 out of 5 stars

From time of applying for the loan to…

From time of applying for the loan to being approved in a matter of a couple of days, was absolutely fantastic, would recommend you guys to other people.

10 October 2025
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Reply from Wisr Finance

Thanks for your feedback Christopher. It's great to hear about your fast and easy experience.

Rated 5 out of 5 stars

Wisr made the pGreat experience financing my new carrocess of getting…

Wisr made the process of getting finance for my new car really simple and stress-free. The application was easy, communication was clear, and everything moved quickly. I felt supported the whole way through, and I really like how transparent and straightforward the process was. Highly recommend!

16 October 2025
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Reply from Wisr Finance

Thanks, Codie. Great to hear we made it easy for you.

Rated 5 out of 5 stars

Thank you Wisr.

I found that Wisr was very helpful made it all come together easily. Give wisr a call you won't be disappointed.

9 October 2025
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Reply from Wisr Finance

Thank you for sharing your experience. Happy to hear we could help.

Rated 5 out of 5 stars

WISR - great to deal with

Great and easy to deal with. Fantastic rates, saving over 12.5%

26 September 2025
Unprompted review
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Reply from Wisr Finance

Nice one, Sandra! Thanks for sharing you experience.

Rated 5 out of 5 stars

Easy

Easy, and informative, I couldn't have asked for more. Thank you.

27 September 2025
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Reply from Wisr Finance

Thanks, Adam. Great to hear we made it easy for you.

Rated 5 out of 5 stars

Quick & communicative

Great communication when trying to get everything sorted, and overall quick experience.

24 September 2025
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Reply from Wisr Finance

Thanks for your feedback Adam. It's great to hear about your fast and easy experience.

Rated 1 out of 5 stars

Your rep was misleading in what the…

Your rep was misleading in what the offer what was, once I committed it was different. When I brought up the issue there was no admission to anything they could have done differently, which was mind blowing. Concerning.

24 September 2025
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Reply from Wisr Finance

Hi Peter,

Sorry we weren't able to meet your expectations. If you’d like to chat about this further you can get in touch with us on 1300 992 007 or email us at contact@wisr.com.au Thank you for taking the time to provide this feedback.

Team Wisr.

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