Wisr Finance Reviews 

1,720
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 152 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the process of obtaining finance to be simple, straightforward, and stress-free, often highlighting the quick approval and settlement times. Many appreciated the professional and friendly service, with staff members frequently going above and beyond to ensure a smooth experience. The company is often praised for its efficiency and for being easy to deal with, making complex financial processes accessible to users. However, some reviewers were not happy with the customer service, citing slow response times and a perceived lack of analytical skills when reviewing provided information. A few other people also felt that the company requested excessive documentation and that the process could be prolonged and frustrating, with some experiencing misleading information or a lack of follow-up after initial lending.

What people talk about most

Service

Customers consistently note positive experiences with service, describing it as quick, reliable, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease and speed of the... See more

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, helpfulness,... See more

Response time

People report positive experiences with response times, with many customers appreciating the super-fast... See more

Customer service

Users describe ambiguous interactions with customer service, with many customers reporting positive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wisr made the process of getting finance for my new car really simple and stress-free. The application was easy, communication was clear, and everything moved quickly. I felt supported the whole way t... See more

Company replied

Rated 5 out of 5 stars

Application was straightforward. My application was processed in a timely manner. Money was transferred into my account the same day my personal loan was approved. I got to choose my payment repayme... See more

Company replied

Rated 5 out of 5 stars

New customer, personal loan, good rate, money in bank when said it would be,easy to use app, customer service lady was great. So far no dramas at all with Wiser

Company replied

Rated 5 out of 5 stars

The process was thorough, quick and good for me as I was needing some finance to move my business forward, and Wisr were happy to help. They delivered on time and with options that when the business d... See more

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

Wisr is a purpose-built Australian fintech lender in the rapidly growing Australian consumer finance market. Offering both unsecured personal loans and secured vehicle loans, Wisr is committed to powering Australians’ progress towards the goals and moments that matter most. Through innovative products, apps and services, Wisr helps customers make confident choices with their money, pay down debt faster, and move forward with greater financial freedom. We do this by providing a unique Financial Wellness Platform powered by consumer finance products, including the Wisr App, which helps Australians pay down debt and access a free credit score checking service. This is supported by content and technology-driven products designed to deliver better outcomes for borrowers, investors, and everyday Australians.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(1,720)

145 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Seamless Process

Wisr was very clear about what was involved, which made the loan process really easy. Once settled, everything came through very quickly. Extremely happy!!

3 March 2026
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Reply from Wisr Finance

Thanks, Jon. Great to hear we made it easy for you.

Rated 5 out of 5 stars

I needed a loan and use was the only…

I needed a loan and use was the only ones that would give me a chance so im very grateful and now I have my loan and it can give me more opportunities in the future there's no way I will let use done so thankyou but cant remember the date I started the loan

2 March 2026
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Reply from Wisr Finance

Awesome, great to hear it Tina.

Rated 5 out of 5 stars

Quick and easy service

Quick and easy service. Communication was clear and understandable. Fantastic company and service

1 March 2026
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Reply from Wisr Finance

Thanks for your feedback Michael. It's great to hear about your fast and easy experience.

Rated 5 out of 5 stars

5 Stars

Great Rates and app accessibility.

20 February 2026
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Reply from Wisr Finance

So glad to hear you're making the most of the Wisr App! Thanks Jericho

Rated 5 out of 5 stars

Wisr experience

Had a great experience with Wisr when organising a personal loan. Their process was easy, information flowed promptly and their technology was very simple to use. The App is also easy to use to manage my loan. Overall a great experience and competitive rate.

16 February 2026
Rated 5 out of 5 stars

very helpful

was the easy experince we have had to do with finance by a long shot very helpful and next level quick

5 February 2026
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Reply from Wisr Finance

Thank you for sharing your experience Gregory. Happy to hear we could help.

Rated 4 out of 5 stars

I called to discuss my fees …

I called to express my disappointment with being charged a set up fee as I was a repeat customer and a manager called me back and ammended my interest rate

Well done

27 January 2026
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Reply from Wisr Finance

Glad we could sort it all out. Thanks Kevin!

Rated 5 out of 5 stars

I can't fault the experience from…

I can't fault the experience from initial application, to some questions that need to be clarified, contact with the staff there at wiser, or depositing the funds into my bank account. From start to finish it was seamless process, funds in my account within a few days. Absolutely no issues. Can't recommend it highly enough, based on my personal experience.

28 January 2026
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Reply from Wisr Finance

Wow, we love to hear this feedback. Thanks for sharing your experience, Paul.

Rated 5 out of 5 stars

10/10 in all aspects

This is my second loan through wisr, first for a car and now for medical reasons, and I must say they are so easy to deal with, my broker had a turnaround of less then 24hours of submitting my loan, getting an approval and the money in my account same day, wisr are very quick and get the job done, even my broker was suprised how quick the turnaround was. The wisr app is so easy to use and understand, I love that you can check your credit score on it also. I have never actually had to call wisr for anything as everything has always been easy and set up at the start of loan or shown in the app.

23 January 2026
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Reply from Wisr Finance

Thanks for the wonderful feedback, Michelle. All the best.

Rated 5 out of 5 stars

First time in using Wisr and everything…

First time in using Wisr and everything was so smooth. I’ve had no problems from the start and would recommend Wisr to anyone. I hope to use you again in the future. Keep up the good work thanks Stuart

28 January 2026
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Reply from Wisr Finance

Very happy to hear this, Stuart. Thanks for sharing.

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