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Review summary

Created with AI, based on recent reviews

Considering 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and friendliness of the staff. Many appreciate the efficient customer service and the reasonable pricing for the work performed. Reviewers frequently mention the prompt response times and the overall positive experience with the company's team. People often note the staff's politeness, tidiness, and willingness to explain the work. The company is commended for its reliability and for delivering on its promises, with many expressing their intention to use their services again and recommend them to others.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the... See more

Staff

Consumers consistently express high satisfaction with the staff. Reviewers frequently highlight the team's... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the helpful,... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the fair and reasonable pricing,... See more

Response time

Customers had positive experiences with response times. Many reviewers praised the quick response to issues,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booking was easy. Their gas safe engineer arrived on time and carried out an annual service on our boiler. He was polite and professional, leaving no mess. The bill was exactly as quoted with no surp... See more

Rated 5 out of 5 stars

Very professional, friendly,clean and tidy plumbing team. Sam,Mike,Conor and JP were exceptional transforming our large bathroom into a wetroom and "bathroom.Nothing was too much trouble and they we... See more

Rated 5 out of 5 stars

Arranged for the engineer to come out and look at a fault we had with the cold water kitchen tap and toilet. The engineer came within the time slot given and rang to let me know he was on his way.... See more

Rated 5 out of 5 stars

Wirral Gas engineer gave a call prior to attending. He worked efficiently servicing an old boiler and left the area clean and tidy upon completion of the work. He was professional and friendly throug... See more


Company details

  1. Heating Contractor
  2. Plumber

Written by the company

Your local heating & plumbing specialists based in Wirral. Wirral Gas has over 30 years' experience in heating service, installation and repair. We provide you with the friendly and efficient customer service you deserve. This includes our pledge of personal accountability and the confidence that the price tag will be competitive and supported by the best local tradesmen. We cover a wide range of domestic installations and repair and all our engineers are Gas Safe registered. We understand your time is valuable so we offer appointment times to suit you. We are based in Wallasey and cover all areas of the Wirral.


Contact info

5.0

Excellent

TrustScore 5 out of 5

802 reviews

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1-star

Asks customers to review

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Rated 5 out of 5 stars

Urgent Boiler Replacement

I needed an old back boiler replacing at my 91 year old mum’s bungalow. Wirral Gas provided two estimates for the job, suggesting that the loft would be the best location for the new boiler, which would save having to remodel the kitchen. I accepted one of the quotes and Wirral Gas started the job the very next morning, completing the installation in 2 days. The work was done exactly as promised, and they even put the (now defunct) gas fire back in the hearth to cover the hole left by the boiler removal until we decide what we want to put in its place.
This was a great job done in very quick time: well done.

24 April 2025
Rated 5 out of 5 stars

Excellent company

Wirral gas are fantastic company I’ve used them for few years now and would only use them they do great job and when you ring the office they get someone out to you very quickly they are friendly clean tidy and always do brilliant job

23 April 2025
Rated 5 out of 5 stars

Very happy customer

Had wirral gas fit a new heating system and remove the old system. The whole team were a pleasure to work with, they turned up and got to work, they were quick, tidy and the quality of work was outstanding. Very happy customer.

26 March 2025
Rated 5 out of 5 stars

The lads at Wirral Gas were…

The lads at Wirral Gas were professional and reliable from start to finish. Turned up on time, went above and beyond and cleaned up after themselves too 😉 Thoroughly recommend giving them a shout, ours was quite a big domestic heating job and they made it all dead easy. We won't be going anywhere else in the future 👍🏻

13 March 2025
Rated 5 out of 5 stars

the firm is courteous

the firm is courteous, polite and professional. Everyone including the admin staff are fantastic. I have recommended them and will continue to do so. They are brilliant and cannot praise them enough

7 March 2025
Rated 5 out of 5 stars

Absolutely first class service as…

Absolutely first class service as always. As a landlord who has used them several years on the Wirral for my rentals they have been excellent for regular gas checks, installation of boilers and showers- would never use anyone else and the office team - Jade respond to emails within an hour and are so helpful. Best trades people I use for my properties by far, thank you.

26 February 2025

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