While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and friendliness of the staff. Many appreciate the efficient customer service and the reasonable pricing for the work performed. Reviewers frequently mention the prompt response times and the overall positive experience with the company's team. People often note the staff's politeness, tidiness, and willingness to explain the work. The company is commended for its reliability and for delivering on its promises, with many expressing their intention to use their services again and recommend them to others.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the... See more

Staff

Consumers consistently express high satisfaction with the staff. Reviewers frequently highlight the team's... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the helpful,... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the fair and reasonable pricing,... See more

Response time

Customers had positive experiences with response times. Many reviewers praised the quick response to issues,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booking was easy. Their gas safe engineer arrived on time and carried out an annual service on our boiler. He was polite and professional, leaving no mess. The bill was exactly as quoted with no surp... See more

Rated 5 out of 5 stars

Very professional, friendly,clean and tidy plumbing team. Sam,Mike,Conor and JP were exceptional transforming our large bathroom into a wetroom and "bathroom.Nothing was too much trouble and they we... See more

Rated 5 out of 5 stars

Arranged for the engineer to come out and look at a fault we had with the cold water kitchen tap and toilet. The engineer came within the time slot given and rang to let me know he was on his way.... See more

Rated 5 out of 5 stars

Wirral Gas engineer gave a call prior to attending. He worked efficiently servicing an old boiler and left the area clean and tidy upon completion of the work. He was professional and friendly throug... See more


Company details

  1. Heating Contractor
  2. Plumber

Written by the company

Your local heating & plumbing specialists based in Wirral. Wirral Gas has over 30 years' experience in heating service, installation and repair. We provide you with the friendly and efficient customer service you deserve. This includes our pledge of personal accountability and the confidence that the price tag will be competitive and supported by the best local tradesmen. We cover a wide range of domestic installations and repair and all our engineers are Gas Safe registered. We understand your time is valuable so we offer appointment times to suit you. We are based in Wallasey and cover all areas of the Wirral.


Contact info

5.0

Excellent

TrustScore 5 out of 5

802 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and fitting

Wirral Gas fitted four new radiators for me, three replacements and one new fitting. They're work was efficient, to a very high standard and the engineers were so lovely and professional on the day. I highly recommend Wirral Gas always.

18 June 2025
Rated 5 out of 5 stars

Thank you again to Wirral Gas

Thank you again to Wirral Gas. Charging radiators, first class job. Engineer arrived on time, tested system was working correctly and left everything clean and tidy. Thanks again to Wirral Gas

17 June 2025
Rated 5 out of 5 stars

Outstanding company …

Really impressive service and advice prior to change of radiators and feeds. A truly professional company and strongly recommend for any heating and plumbing requirements.

19 May 2025
Rated 5 out of 5 stars

Five inspections and two repairs. Doing great

I got a recommendation from a friend and thought that asking for a Gas Safety Certificate was a low risk way to find if Wirral Gas is reliable. They have now done seven jobs for me, if a failed gas safety and then a repair and retest are two separate jobs. At every stage they have communicated with the tenants effectively, not been late or no-showed, have explained problems, and we have discussed a range of solutions before deciding on the most appropriate.

I am very happy with their service, and please to recommend them further.

Kris @ Krex Ltd

28 April 2025
Rated 5 out of 5 stars

Great Service

Great service just completed fitting a new insert for my nans fire. She’s turning g 90 next week everyone was so lovely with her from the first guy coming out the fitter and the lady on the phone who organised it all great service would highly recommend.
Thank you

25 April 2025
Rated 5 out of 5 stars

Utterly professional work

Efficient punctual professional attention to detail plumbing pipework renewed and completed to a high standard. All work done in a day 3 plumbers on task who were trustworthy/friendly gave me total peace of mind. Cleared away and left clean and tidy. Would highly recommend.

24 April 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look