Winstree Financial Services  Reviews 

164
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for their exceptional helpfulness, patience, and professional guidance throughout complex financial and mortgage procedures. Consumers truly appreciate the clear communication, approachable attitude, and consistent support provided, which makes every interaction remarkably smooth and reassuring. Some people also felt that these financial arrangements could initially cause hesitation or feel stressful, but dedicated advisors successfully eased their concerns. Reviewers consistently emphasize that receiving prompt answers, personalized attention, and thorough explanations helped them build complete confidence in the overall service. Clients note that working with such reliable professionals removes uncertainty, ensuring a satisfying journey from start to finish.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, patience,... See more

Service

Customers had positive experiences with service, consistently praising the professional, customer-focused... See more

Customer service

Consumers find customer service to be positive, highlighting approachable and professional support throughout... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mala helped us with our mortgages, Mala is extremely knowledgeable, friendly and is very experienced. Always available to answer our questions no matter how small or how many times we asked v... See more

Rated 5 out of 5 stars

James Alexander is amazing, a true miracle worker, patient, kind, courteous and always listens, he goes above and beyond which is a rare gift in his line of work, I would recommend him to anyone- than... See more

Rated 5 out of 5 stars

Mala was very professional and guided me through difficult process of finances. She remained calm, reassured me when I became impatient. Very helpful ,supportive and friendly. It was complex to deal... See more

Rated 5 out of 5 stars

To be honest I had contacted other companies who doubted I could remortgage and weren’t interested. My situation was not straightforward but James Alexander can be compared to a bloodhound, resear... See more


Company details

  1. Mortgage Broker

Information provided by various external sources

Reviewing the market place and finding you the best mortgage product based on your circumstances. We provide all different types of mortgages and we work on your behalf on a Fee Free Basis. We also offer Protection Products from every available provider.


Contact info

4.8

Excellent

TrustScore 5 out of 5

164 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(164)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional but friendly service

Professional but friendly service, was recommend Kris from family member and would definitely recommend to others.

11 June 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you Ashleigh!

Hope the Home Improvements go well!


Kris

Rated 5 out of 5 stars

Professional, efficient and friendly service

For a number of years, my family (and friends) have benefitted from using the services of Kris Buda. He has never let us down and is always professional and a pleasure to deal with. We would have no hesitation in recommending him for your mortgage needs.

24 May 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you for the feedback Finola - appreciate you getting in touch

Look forward to helping you all again!!


Kris

Rated 5 out of 5 stars

Best in the business.

I am very proud to say i am the very first customer of Winstree Financial Service. Kris and his amazing team did a superb job of not only finding me the best mortgage deal but also kept in touch in every step of the way until the contract to our now beautiful home was signed and exchanged. I highly recommend everyone to use their services. They are the best in the business.

23 May 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Hi Henry. Absolute pleasure to work with you

Good luck in your new home

Thank you for the feedback

Rated 5 out of 5 stars

Great friendly advise

As first time buyers the whole process was daunting however Kris helped us a lot and gave us great advise! He made the whole process very smooth and as quick as possible! Would definitely recommend!

22 May 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you for the feedback.

Hope everything goes well in your new home

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Prompt, thorough, practical and knowledgeable.
We would highly recommend

22 May 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you for your feedback.

We are very happy that you are happy!!!

Rated 5 out of 5 stars

Top Quality Advisor

Kris Buda has been excellent throughout the whole mortgage application experience. Very helpful and informative with all communications. Also available and answered his mobile outside of normal working hours.

22 May 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you for your feedback Simon

Been a pleasure assisting you


Kris

Rated 5 out of 5 stars

Excellent service and very…

Excellent service and very professional.

Would thoroughly recommend.

19 May 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you Tom and Morven

Really happy that you contacted me to help you.

Hope all goes well


Kris

Rated 5 out of 5 stars

Top Marks to Kris

Top Marks to Kris. Patience of a saint with me as I wasn’t the easiest of clients for various reasons. Will be using them as a default from here on in for future requirements.

15 May 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Hi Mark
Was a pleasure to help! do get in touch if you need anything else
Kris

Rated 5 out of 5 stars

Excellent service

Excellent service, very very happy with process from start to finish

15 May 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you for the feedback - glad we could help!

Rated 5 out of 5 stars

Excellent service

Excellent service! I was recommended to use Winstree by a colleague and I haven't been disappointed. Our broker has been proactive and diligent, and has been quick to respond to any requests or queries. As a first time buyer, I feel like they've done everything to make this an easy process, and the experience so far as been very smooth.

15 May 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you Graeme - was great that we helped you
Good luck in the new home!

Rated 5 out of 5 stars

Excellent service

Excellent service, found me a great mortgage under difficult circumstances and even though the was a 4-5 month gap where I was sorting something out there was no pressure selling. Went through everything step by step, really happy with the outcome. Thank you Chris.

15 May 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

HI Paul
Was great to deal with you! and appreciate the feedback

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Very helpful and friendly advisor answered any questions we had would highly recommend this company

15 May 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you Shane - appreciate the feedback

Rated 5 out of 5 stars

excellent service

excellent service would recommend to anyone looking to buy sell or re mortgage the most helpfull friendly team around. great work guys.

15 May 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you - hope that you will be happy in your new home

Rated 5 out of 5 stars

5 stars

No reservations, I would recommend this company to anyone. Martin was very helpful and efficient throughout the whole process

15 May 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you - much appreciated

Rated 5 out of 5 stars

Excellent

Excellent service from Kris and the team

15 May 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thanks Matthew - always happy to help!

Rated 5 out of 5 stars

Can’t thank kris enough for all his…

Can’t thank kris enough for all his help with our remortgage, kris was very quick and efficient and didn’t hesitate to answer any questions. Would 100% recommend

15 May 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you - look forward to helping again in the future

Rated 5 out of 5 stars

Thanks Kris!

As a first time buyer, I had no idea about mortgages. Kris explained the process to me and helped guide me through each step. I achieved a fantastic rate and know that my mortgage and income are protected with a personalised protection plan.

13 May 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Hi Adelle

Thank you for the review. We hope that you are happy in your new home
Best Wishes

Kris

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