Winstree Financial Services  Reviews 

164
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for their exceptional helpfulness, patience, and professional guidance throughout complex financial and mortgage procedures. Consumers truly appreciate the clear communication, approachable attitude, and consistent support provided, which makes every interaction remarkably smooth and reassuring. Some people also felt that these financial arrangements could initially cause hesitation or feel stressful, but dedicated advisors successfully eased their concerns. Reviewers consistently emphasize that receiving prompt answers, personalized attention, and thorough explanations helped them build complete confidence in the overall service. Clients note that working with such reliable professionals removes uncertainty, ensuring a satisfying journey from start to finish.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, patience,... See more

Service

Customers had positive experiences with service, consistently praising the professional, customer-focused... See more

Customer service

Consumers find customer service to be positive, highlighting approachable and professional support throughout... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mala helped us with our mortgages, Mala is extremely knowledgeable, friendly and is very experienced. Always available to answer our questions no matter how small or how many times we asked v... See more

Rated 5 out of 5 stars

James Alexander is amazing, a true miracle worker, patient, kind, courteous and always listens, he goes above and beyond which is a rare gift in his line of work, I would recommend him to anyone- than... See more

Rated 5 out of 5 stars

Mala was very professional and guided me through difficult process of finances. She remained calm, reassured me when I became impatient. Very helpful ,supportive and friendly. It was complex to deal... See more

Rated 5 out of 5 stars

To be honest I had contacted other companies who doubted I could remortgage and weren’t interested. My situation was not straightforward but James Alexander can be compared to a bloodhound, resear... See more


Company details

  1. Mortgage Broker

Information provided by various external sources

Reviewing the market place and finding you the best mortgage product based on your circumstances. We provide all different types of mortgages and we work on your behalf on a Fee Free Basis. We also offer Protection Products from every available provider.


Contact info

4.8

Excellent

TrustScore 5 out of 5

164 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(164)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful Kris

Kris, words can’t express how great you are at your job. Kris has sourced 3 mortgages for me in the past 2 years. A very unique individual with outstanding great customer care service. He goes beyond just getting one a mortgage he makes sure you get the very best. He’s with you along the journey from start to finish, without Kris I would have never been able to get this far in the property business. Thank you very much Kris, you’re a man of integrity the world could do with a lot more nice people like you. Am a proud landlord with a growing portfolio thanks to you 👏👏.
Sandra

16 November 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

What a very kind review! thank you so much

really appreciate you letting me know and you're very welcome

Look forward to helping with the next one!!!

Kris

Rated 5 out of 5 stars

Fantastic service!

I cannot praise Kris highly enough. We dealt with him few years ago, when arranging our first mortgage. Now, the remortgaging went fast and smooth. He kept me thoroughly up to date throughout the process. Re-mortgaging with Kris was quick and easy. I would definitely recommend the company.

15 November 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you for the review - much appreciate

Been a pleasure to deal with you again! really appreciate you getting in touch

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Cannot rate them enough. Always helpful and open to questions nothing is too much. Great quality of service definitely recommend others to use Winstree Financial Services.

8 November 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you Hazera

Wish you good luck in your new home!


Kris

Rated 5 out of 5 stars

remortgage

Dealt with kris at winstree on remortgage of my property was extremely friendly and professional at each stage would highly recommend

8 November 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you Gavin! - Look forward to helping you again in the future!

Kris

Rated 5 out of 5 stars

Great Service!!

We dealt with Kris, to arrange a re-mortgage. He fully understood our requirements and found a product that was perfect for us. We were kept up to date, as things progressed. Highly recommend

8 November 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you for the feedback to you both

really happy that this worked out well for you!

look forward to helping you again

Rated 5 out of 5 stars

Highly Recommend!

Kris has been brilliant through the remortgaging process - communication has been on point and has always been at the end of the phone for advice, even on a Sunday! Rate was far superior to what I could find on the high street - would highly recommend Kris and the team at Winstree Financial Services!

6 November 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you - great to help you

looking forward to being able to help with the next step!!

Rated 5 out of 5 stars

Great service received from Kris

Great service received from Kris. He kept me thoroughly up to date throughout the process. Re-mortgaging with Kris was quick and easy. I would definitely recommend the company.

27 September 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you - has been great working with you

Really appreciate the feedback and we are really happy that you are happy!

Rated 5 out of 5 stars

I was recommended by a friend a couple…

I was recommended by a friend a couple of years ago
Kris is very professional in his job very helpful he is always there when you call him even when its out of office hours.
I would highly recommend Winstree Financial Services to my friends and family.

Thank you Kris :)

10 September 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you Troy and Jenine

Great helping you again! Hopefully again soon!

Thank you for the feedback


Kris

Rated 5 out of 5 stars

Kris was recommended to me by family…

Kris was recommended to me by family and friends, and for sure he is very professional at what he does!
Very quick to answer questions and emails!
Clearly communicating to is for every little detail!
I would highly recommend Kris, and his team! Keep it going!

29 August 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Been a pleasure to help!

Good Luck in your new home!

Rated 5 out of 5 stars

I have worked with Kris for many a…

I have worked with Kris for many a year, he has always sourced me a good mortgage product with what I am very happy. I have recommended Kris to Friends based on the quality of service I have received!

Thanks :-)

28 August 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you Lenny - been a pleasure to deal with you
Appreciate you getting in touch and look forward to helping you again

Thank you


Kris

Rated 5 out of 5 stars

Kris is a wonderful broker and advisor

Kris is a wonderful broker and advisor. He has helped me a lot and is incredibly honest. He has done his job professionally and I can't thank him enough. I would highly recommend Winstree Financial Services to my friends and relatives.

Thank you to Kris and his team.

23 August 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you for the great feedback - hope everything works out for you as planned

Look forward to helping you again in the future


Rated 5 out of 5 stars

Professional

Professional, helpful and patient! Would highly recommend.
Thanks

16 August 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you! really appreciate the feedback

Hope you are both very happy in the new house!


Kris

Rated 5 out of 5 stars

Reliable and thorough service

Reliable and thorough service. Will highly recommend.

4 July 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you!

I appreciate the feedback

if there is anything you need please do not hesitate to get in touch

Thanks again


Kris

Rated 5 out of 5 stars

Kris is an excellent broker/advisor

Kris is an excellent broker/advisor. He has helped us with our most recent re-mortgage and I would highly recommended him and the team at Winstree to anyone looking for a mortgage, loan or advise. Thank you Kris!

3 July 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you - been pleasure to help you!

good luck with everything! and thank you for getting in touch


Kris

Rated 5 out of 5 stars

Kris and is team are one of the best…

Kris and is team are one of the best hardworking excellent team iv met fast and easy to approach.Thanks for all your help guys you were all wonderfully with my mortgage

2 July 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

thank you Jasmine

good luck in your new home!


Kris

Rated 5 out of 5 stars

Impressive service

I am extremely content with your service. I would highly recommend this mortgage service. Great financial support and service and I found it very helpful.

26 June 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you for the kind feedback - always welcome

Look forward to working with you again. Hope all goes well with the improvements!


Kris

Rated 5 out of 5 stars

Excellent

Quick and helpful job. Kris was amaizing

25 June 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you

Hope you are very happy in your new home

Kris

Rated 5 out of 5 stars

good, honest, speedy service

Very speedy and helpful throughout the whole process. Provided advice from start to finish.

14 June 2019
Unprompted review
Winstree Financial Services  logo

Reply from Winstree Financial Services

Thank you Shaun has been a pleasure to deal with you both

Thanks again


Kris

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