Winstree Financial Services  Reviews 155

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and friendly approach, making complex processes feel straightforward and stress-free. Many highlight the excellent service, noting that advisors are always available to answer questions, provide clear explanations, and go above and beyond to secure the best outcomes. Reviewers frequently commend the company's ability to handle challenging situations, such as difficult mortgages or remortgages, with patience and expertise. The communication is often described as outstanding, with advisors keeping clients informed and supported throughout their journey.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the team for being knowledgeable,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the outstanding service,... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mala helped us with our mortgages, Mala is extremely knowledgeable, friendly and is very experienced. Always available to answer our questions no matter how small or how many times we asked v... See more

Rated 5 out of 5 stars

I had the pleasure of being Surijit’s Dcosta client and despite every single struggle I faced, he had a solution for each and every single one! Truly professional, efficient, honest and friendly! Than... See more

Rated 5 out of 5 stars

James Alexander is amazing, a true miracle worker, patient, kind, courteous and always listens, he goes above and beyond which is a rare gift in his line of work, I would recommend him to anyone- than... See more

Rated 5 out of 5 stars

My partner and I got a mortgage through James Alexander and it was the most amazing experience from start to finish. James was so conscientious and professional. Extremely knowledgeable and helped us... See more


Company details

  1. Mortgage Broker

Information provided by various external sources

Reviewing the market place and finding you the best mortgage product based on your circumstances. We provide all different types of mortgages and we work on your behalf on a Fee Free Basis. We also offer Protection Products from every available provider.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

155 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Insurance without the headache and overwhelm!

I hate form filling, life admin and find it extremely difficult. Mark made the whole process incredibly easy and straight forward, guiding me through without being pushy. I was able to do things at my own pace and in a way that my brain could fathom without it being stressful or overwhelming. He also found me a decent policy I’m more than happy with! Definitely recommend Mark Simmons to anyone who hits a wall when it comes to insurance!

29 April 2026
Unprompted review
Rated 5 out of 5 stars

I can’t recommend Jolanta highly…

I can’t recommend Jolanta highly enough. She recently arranged my buy-to-let mortgage and made the whole process straightforward from start to finish.
Her knowledge of the market is excellent, and she took the time to explain all the options clearly so I could make the right decision.
she handled everything efficiently and made what can often be a stressful process feel smooth and well-managed.
Will definitely use Jolanta again.

2 April 2026
Unprompted review
Rated 1 out of 5 stars

Relentless Spammers

Spammers. This company owns itsadoddle.co.uk. They are incessantly spamming people with email. It's impossible to unsubscribe and also impossible to block because they used various email servers to send out their spam. This has been going on for months and months.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Can’t speak highly enough of Richard

Can’t speak highly enough of Richard. He’s been brilliant with supporting me remortgage my property. I’m not the easiest to get ahold of due to my job.. but he’s got the patience of a saint and got it done. 10/10 would recommend

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Mark has been very supportive he…

Mark has been very supportive he explains every single details that I needed to know in a professional manner I would recommend his service to anyone
Once again thank you so much for your patience and service

2 April 2026
Unprompted review
Rated 5 out of 5 stars

James at Winstree FS 🤌

Spoke to JAMES.B at Winstree FS, really knowledgeable and friendly chap! Gave me great advice and helped me buy my first home, but more importantly set up protection for my family and our new family home. Thank you, James.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

I wanted a whole if Life Policy,looked…

I wanted a whole if Life Policy,looked at a few then came across Winistree
The consultant who’s name was Richard,so patient explained everything no pressure was given to me
I would definitely recommend Winistree as a company and their consultant Richard 100percent

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Mark Simmon👌🏿👌🏿👌🏿👌🏿 I honestly can’t…

Mark Simmon👌🏿👌🏿👌🏿👌🏿 I honestly can’t thank you enough for all the support you’ve given me with my life insurance. You went through everything with me so patiently, even when I bombarded you with tons of questions! Your advice was so clear, helpful, and just amazing.
You’re a proper, top-notch advisor someone I would never want to lose. Whoever works with you, don’t take you for granted! Thank you so much for everything, Mark. I hope all is well with you, and may God bless you, your family, and all generations to come. Keep helping people the way you do🙏🏿 you truly make a difference!
Faida Mushengezi

24 March 2026
Unprompted review
Rated 5 out of 5 stars

🌟 ⭐️ ⭐️ ⭐️ ⭐️ for James Alexander

To be honest I had contacted other companies who doubted I could remortgage and weren’t interested.
My situation was not straightforward but James Alexander can be compared to a bloodhound, researching the best deals available - and he found the right one for me!
I am truly amazed and grateful he has halved the costs with my new mortgage.
James was very supportive, always contactable and hardworking, chasing the solicitors to its successful conclusion.
For me James Alexander was a real life saver! Thankyou. X

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Service for over 10 years

I’ve been using Winstree Financial Services for more than 10 years, and the experience has always been outstanding. My advisor, Kris Buda, is consistently helpful, highly professional, and incredibly knowledgeable in his field. His expertise and clear guidance have made every financial decision feel confident and well‑supported. After a decade of excellent service, I can genuinely say Kris and Winstree Financial Services are exceptional and truly deserving of five stars.

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service by mortgage advisor

From the beginning of the process, I found my mortgage advisor very friendly skidd approachable, which made the entire process much more comfortable.

The mortgage advisor took the time out to all all the necessary questions regarding my financial position ensuring that she had a thorough understanding before making any recommendations.

Even when I was a bit hesitant, she patiently explained the reasoning behind her recommendations, which made me feel more comfortable with her suggestions.

Overall, more than happy with the service provided by the advisor.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Don't even think - Just do

I have recently used Winstree to secure a mortgage for our first home and the process could not have been easier. Kris was always the professional from start to finish and even now is supporting us in our limbo period between exchanging contracts and completion of our build.

At no point have we felt pressured or left in the dark, Kris kept us informed on all information even helping us change lender between getting the AIP and final offer due to a better offer coming up.

Thank you to Kris and the team for the support and we will be back in 5-years when our fixed term period runs out - Thank you so much

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Reena Logan is top class

Working with Reena Logan on 2 recent remortgages was a pleasure.
Reena has excellent communication skills and was friendly and concise throughout the process

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Remortgage

Remortgage James was excellent in his job answering all of my questions very professional and a true gentleman
Great phone personality

14 November 2025
Unprompted review

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