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I have ordered some lock and fixings. Paid them for next day delivery. they delivered wrong stuff. I was told they are investigating so i can buy from somewhere else and i will be refunded. From one m... See more
Company replied
Can't order different items online so you will be left ordering multiple items paying for delivery for each! Sent message to point out the online flaw, as yet to receive a reply, wonder why...
Paid for next day delivery, turned up about 4 days later , requested a refund on carriage from sales office , not even a reply !!!!! Terrible service
Company details
Information provided by various external sources
We’ve got window and door hardware to order by phone or online for next day delivery nationwide. Brands like Yale, Maco, Trojan and Hoppe available off the shelf. Get installation products like glazing packers and silicones as well as guttering, fascias and soffits.
Contact info
Telford Way, Cross Park, MK42 0PQ, Bedford, United Kingdom
- 01234 242724
- sales@windowware.co.uk
- windowware.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Excellent service
Excellent service, Good product knowledge, Highly recommended
Thank you Lorna
Fantastic service Olivia :)
We deal with WW on a weekly basis, sometimes this service is not good and I feel I'm chasing to find answers. Until now! Olivia Dalton has been amazing and in such a short amount of time. Acting fast on issues and resolving them immediately. She gave me all the information without me having to ask. She explained timeframes and processes that now explains some of the issues we've experienced in the past. It's great not to have to chase for this information. Very professional but personal at the same time!! She could not apologise enough for errors. Fantastic service Olivia :)
Excellent all round service
Excellent all round service - quality of goods, speed of service and great customer care …..simple no fuss supplier, happy to recommend.
excellent sales service team
excellent sales service team
i deal with Lorna from the sales team and she is so reliable and easy to order goods with, also any issues deals with pretty quickly
Bal
Eastern Windows mfg co ltd
Cannot fault the products and service…
Cannot fault the products and service we receive. Sam Billington always a great help.
Excellent range of products, even better customer service
Excellent choice of products, competitive prices and speedy delivery.
Customer services exceeds expectation, recognition for Hayley Jackson for unbelievable service!
10/10
Perfection
5 star service! Absolute please to deal with. Sam who is our account handler is always on hand to help with any queries/questions & offers superb customer service. Would recommend always.
Needed some help on the web-site as I…
Needed some help on the web-site as I couldn't find what I was looking for, I was lucky enough to find Lorna at the end of the phone.
Lorna was so helpful and help me find what I was looking for and sorted me out a really good deal.
Window Ware are a great company to deal with and make things so easy, and great value for money.
Over priced postage and description
Over priced postage and poor item descriptions had to return due to this.
Great website use it most days
Great website use it most days, staff always helpful when I call in five star rating here
I have been using WindowWare for five…
I have been using WindowWare for five years now. They are competitively priced, reliable and stock a good range for the repair guys.
If you want service with a smile then ask for Lorna. She is always chirpy and will go out of her way to help you out. She makes even the most mundane phone call about a door handle bolt fun!
Would recommend without hesitation.
Dave
Cure Double Glazing Repairs
This company and it's staff were so…
This company and it's staff were so helpful and I will definitely be using them again. The handles I purchased were exactly what I wanted, great price and the service was excellent
All arrived safe and on time
Absolutely great business
Absolutely great business, extremely helpful to our staff and very friendly team! Would recommend Windowware to anyone in a heart beat
very good service
Recommend this company
Recommend this company, very fast and efficient service
UPS had tried to deliver but not left a…
UPS had tried to deliver but not left a note to say so. Window Ware sorted out a redelivery at a last moment very efficiently.
Pot very good.
Nice people to do business with
Easy ordering system, packaged well,
Goods dispatched quickly.
No complaints first class company 😀
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