Very happy with how WCW communicates regarding delivery of my orders. Always keeping me up to date with what’s going on. Well done.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had a technical problem with my cleaning equipment. Reported it this morning and was pleasantly impressed with getting it sorted within an hour. Thanks to John at the wcw team. Cheers, John
Company replied
Great company to deal with, bought a Vikan brush last night & it arrived today. Great, friendly communications on WhatsApp, perfectly packaged & really fast delivery. THANK YOU very much.
Company replied
Great customer service and they will help right away if items have been damaged or missing in the post. Will always continue to buy from here.
Company replied
Company details
Written by the company
The UK's Largest Supplier of Traditional & Pure Water Window Cleaning Equipment. For 20+ years we’ve supplied traditional tools and pure water, water fed systems to trade and facilities teams. We’re the home of FaceLift Water Fed Systems and the creators of Phoenix Systems and RazrBLADE squeegee rubber, with FaceLift, Phantom, and Orbital poles trusted across the industry. We’ve delivered 4,000+ water-fed systems and provide installs at four UK fitting centres: Barry (HQ), Liverpool, Grimsby, and Billericay. Mission: equip window cleaners worldwide with the tools, training, and know how to work faster, safer, and to a higher standard. We stock: Unger, Moerman, Ettore, Exceed Innovations, Uni-Valve, Slick Connect, FaceLift, Phantom, and Orbital; plus hoses, poles, filters, pumps, reels, squeegees, and accessories.
Contact info
Unit 3 A2B House, CF63 3RF, Barry, United Kingdom
- 01446 749 060
- info@windowcleaningwarehouse.co.uk
- windowcleaningwarehouse.co.uk
4.6
Excellent
519 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt delivery and superb service and…
Prompt delivery and superb service and advice
16 January 2026
Reply from Window Cleaning Warehouse
Hello, we appreciate the fantastic review! Many thanks
As ordered and on time
4 January 2026
Unprompted review
Reply from Window Cleaning Warehouse
Hi Adam, thanks so much for the fantastic review!
Always have what I need and it arrives…
Always have what I need and it arrives quickly
12 January 2026
Reply from Window Cleaning Warehouse
Hi Mark, thanks for leaving us a great review!
Reply from Window Cleaning Warehouse
Hi Clive, thanks so much for the review!
Reply from Window Cleaning Warehouse
Hello Lee, thanks for taking the time to leave a great review!
Ordered some stuff for the window…
Ordered some stuff for the window cleaning pole , and I am
Really very happy about their service.
Sam day dispatch and next day delivery!
Awesome! I do recommend them
26 November 2025
Unprompted review
Reply from Window Cleaning Warehouse
Hi Eddy, appreciate you taking the time to leave us such a great review!
Great Replacement Part
Quick and easy to order, replaced broken part perfectly
15 December 2025
Unprompted review
Reply from Window Cleaning Warehouse
Thank you for the great review Neil!
Reply from Window Cleaning Warehouse
Hi Chris, thank you so much for the excellent review! Enjoy your order and thanks for shopping with us
You want it quick? You got it!
Ordered Friday (Black Friday) arrived the next day around 12:30. Brilliant!!
28 November 2025
Reply from Window Cleaning Warehouse
Hi Russel, glad to hear you got your order so promptly! Thank you for shopping with us!
Received half my order and a week later…
Received half my order and a week later still waiting for delivery. Eventually this was sorted and was given a gift card towards my next purchase. It was very much appreciated yet £20 don’t get you much on their website
24 November 2025
Reply from Window Cleaning Warehouse
Hi Sam, apologies you have not received your order yet. I do believe you were speaking to one of our customer service team today, and a resolution was found, and you have received all of your order now. DPD sometimes split up shipments in the depot depending on box sizes and weights. If you need any more help, please let us know!
First class service always!
24 November 2025
Reply from Window Cleaning Warehouse
HI Malcom, thanks for the excellent review!
Excellent Products and Outstanding Customer Service
I’m extremely impressed with this window cleaning equipment company! Their products are high-quality, durable and clearly designed with professionals in mind
31 October 2025
Reply from Window Cleaning Warehouse
Hello Hissam, thank you so much for the fantastic review!
Always delivered fast
Always delivered fast, packaged well. Never had a problem with them, goods seem like great quality.
Been using them for over 20 years.
10 November 2025
Unprompted review
Reply from Window Cleaning Warehouse
Hi Steven, thank you so much for the glowing review. We really appreciate it!
Excellent company to deal with.
Great company to deal with, bought a Vikan brush last night & it arrived today. Great, friendly communications on WhatsApp, perfectly packaged & really fast delivery. THANK YOU very much.
31 October 2025
Unprompted review
Reply from Window Cleaning Warehouse
Hi Franko, thanks for the amazing feedback and thanks for taking the time to leave a review!
Reply from Window Cleaning Warehouse
Hi Ian, thank you for the review!
It arrived ok and on time
It arrived ok and on time. But what I was disappointed with was. The price was higher which was expected. But carbon fibre pole that I bought no longer come with a length of microbore pipe that has gone as well.
6 October 2025
Reply from Window Cleaning Warehouse
Hi Paul, thank you so much for the valuable feedback. Just for future reference, pole pipe is now an optional extra on our poles as not every customer requires it. Therefore, to reduce waste, you can choose to add pole pipe as needed on the product page. Thank you
Super service as a novice held my hand…
Super service as a novice held my hand through my purchase and all arrived as described would use them again
26 September 2025
Reply from Window Cleaning Warehouse
Hi John, thanks for the great review!
Reply from Window Cleaning Warehouse
Hi Gerry, thank you for taking the time to let us know about your experience
Reply from Window Cleaning Warehouse
Thanks for the great review Michal!
Reply from Window Cleaning Warehouse
Thank you for leaving a review Robert!
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